Customer reviews from swiffer.com
Swiffer - Heavy Duty Duster Cloth Refills, 6/Pack (16944) - Yellow
Average customer rating
4.5
(216 Reviews)
Rating breakdown 216 reviews
5 Stars
147
4 Stars
46
3 Stars
9
2 Stars
3
1 Star
11
81%of customers recommend this product.
(
30 out of
37)
Customer Reviews for Swiffer - Heavy Duty Duster Cloth Refills, 6/Pack (16944) - Yellow
Customer Rating
1
Box manufactured wrong
on December 15, 2020
Posted by: Lorilie
from Vancouver
Been using swiffer forever in a day. Bought new box brought it home went to use it tried to put in the handle and noticed it was manufactured wrong so that there was no channel for the handle to go in not very happy
No, I would not recommend this to a friend.
By Response from Swiffer, December 18, 2020
We’re so thankful for your loyalty to Swiffer, but we never want to leave you feeling disappointed! Our products go through many quality checks to make sure they reach you in perfect condition, so what you’re describing certainly isn’t something we’d expect. We’d like to learn more to share with our Quality Team and help you with this, so please give us a call at (800) 214-8734.
Response from swiffer.comBy The Swiffer Team, December 16, 2020
Your loyalty means the world to us, so the last thing we want to do is let you down! Quality is really important to us, and our products go through several quality checks before they leave the plant, so this isn't what we'd expect. We'd like to grab some info to share our Quality Team, so we can help you further, if you'll give us a ring at: (800) 214-8734 when you get a minute!
Written by a customer while visiting swiffer.com
Customer Rating
5
Perfect for wood floors
on October 22, 2020
Posted by: zcb80
from Tampa, Florida
I use the Swiffer Duster 360 extended to clean under beds, sofas, chairs and just about everything. I works like a dream on my wood floors. It gets all the dust bunnies and cat fur bunnies. I love it.
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
1
Duster heads fall off constantly
on March 5, 2020
Posted by: sheilaw
from Ingleside, Tx
The plastic pieces that is used to hold the duster heads do not work. They are flimsy cheesy plastic and the duster heads keep falling off. The plastic has scratched my ceiling fan blades...this is a terrible, cheesy product
No, I would not recommend this to a friend.
Response from swiffer.comBy The Swiffer Team, March 14, 2020
We're so sorry to hear about this! You should always be getting the best results when using Swiffer, so we'd like to learn more about what happened. Please give us a call at (800) 214-8734.
Written by a customer while visiting swiffer.com
Customer Rating
5
These refills are great!
on February 25, 2019
Posted by: Mary745
from Cincinnati
These 360 degrees refills get into hard-to-reach places! That is great!
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
5
Perfect for my little helper
on December 23, 2016
Posted by: kourtneyc4
from Mather, CA
[This review was collected as part of a promotion.] I have used swifter dusters in the past. I have thought they were good, but cumbersome to handle, especially once dirty. We live near an airport, so it's ALWAYS dusty. I hate dusting. So I let my 6 year old dust because she thinks it's fun. Sometimes she uses a sock or a towel, sometimes our old swifter kit, if I had refills. I found myself not buying them anymore because they were a pain to put together.
Not anymore! The new refills seem to slide right on easily. In fact my 6 year old can do it herself, she doesn't need my help. And the duster doesn't slide off while dusting, but it's easier to remove than the last kit I used. I also had the original one that didn't extend. The extending wand is FAB!!! My Lil one can reach everywhere! And she thinks it's a fairy wand, so she always wants to dust. She constantly asks for her fairy wand. Swifter you are magical!!!
Written by a customer while visiting swiffer.com
Customer Rating
4
Good Job but could use some work
on December 23, 2016
Posted by: Enginerd09
from Spokane, WA
[This review was collected as part of a promotion.] I think this product worked fairly well but I think some of the dust was left on a fan I tried to clean. Not sure if it was too dusty but I hoped it would clean a little better.
Written by a customer while visiting swiffer.com
Customer Rating
5
Perfect help
on December 22, 2016
Posted by: RicqueAnne
from Sharpsville, IN
[This review was collected as part of a promotion.] I was very happy with the way the Swiffer 360 trapped dust and dirt. It was so easy for me to use and no need to climb on furniture to reach the top shelves anymore. I am a fairly short person, I really liked the mobility of the duster head for the blinds and ceiling lights. The duster heads are disposable, no washing involved. I would highly recommend this product.
Written by a customer while visiting swiffer.com
Customer Rating
4
Good for light dusting
on December 22, 2016
Posted by: oneluckygirl
from Birdsboro, PA
[This review was collected as part of a promotion.] I have used the regular Swiffer Duster before, and I liked that the 360 kit wand extended further to reach higher surfaces, and that the dusting cloth had "fingers" on all sides to catch dust.
What the 360 Duster does well: Light dusting is a breeze, I can navigate around the entertainment center and get into crevices and under things without having to move everything and then put it back. It collects small dust particles.
What it doesn't do well: tight spots and heavy dusting. The duster came off the wand a number of times when I was using it on a bookshelf and trying to dust in between boxes and books. In spots where there was a thicker dust buildup, the duster didn't trap and lock all of it, and I wound up brushing some of the dust into the air.
I also wish the dusters were washable, or that the line offered an eco-friendly or reusable duster. I hate throwing them away after only one or two uses.
Written by a customer while visiting swiffer.com