Customer reviews from swiffer.com
Swiffer - Heavy Duty Duster Cloth Refills, 6/Pack (16944) - Yellow
Average customer rating
4.5
(217 Reviews)
Rating breakdown 217 reviews
5 Stars
147
4 Stars
47
3 Stars
9
2 Stars
3
1 Star
11
82%of customers recommend this product.
(
31 out of
38)
Customer Reviews for Swiffer - Heavy Duty Duster Cloth Refills, 6/Pack (16944) - Yellow
Customer Rating
1
False advertising on the box
on December 31, 2024
Posted by: Kvega
from Madison, WI
The box does *not* say anywhere that this is a box of refills, nor does it say that the handle pictured *multiple times* on the box is not included. The website calls this box refills, but that does not help those of us who bought this in store. Swiffer, please update your box so as not to mislead people.
Response from swiffer.comBy Customer Care, January 7, 2025
Thanks for sharing your experience while purchasing a package of Swiffer Duster Refills. We do apologize for this confusion, and are glad to have the opportunity to help clear this up. It might help to know that all of our Dusters are sold as refills, unless they're in a Duster Kit. If the word, "Kit" is mentioned, there's a Handle in the box, too. We do extensive market research and consumer testing while designing our products and packaging, with the goal of producing high-quality items and packaging that people will love. I’m very sorry that wasn’t your experience with this purchase. Know your feedback will be relayed to the Team. If there's more you'd like to tell us about this, know we're available Mondays through Fridays, from 9 AM to 6 PM, EST. Our number is 1 (800) 214-8734
Written by a customer while visiting swiffer.com
Customer Rating
5
Swiffer duster refills
on December 11, 2024
Posted by: tiffaniw93a2_3674
I love having my swiffer duster. It’s so easy just to go throughout the house and Tidy Up. The duster itself last me a few cleanings and the refills are typically priced good and easy to replace. 
Written by a customer while visiting influenster.com
Customer Rating
1
Misleading packaging
on November 23, 2024
Posted by: LizF
This duster package is misleading. I opened the package today ready to dust and there's no handle inside. Nowhere on the exterior of the package does it state that these are refills and the instructions on the box even show someone using a handle (with no note saying "handle not included"). I noticed just now that the product page online states "refill" but it's not on the actual package you see when purchasing in store. Needless to say, I did not get my dusting done today and instead am here writing this review. Please adjust your packaging so people know what they are buying (or not, in this case).
Response from swiffer.comBy Customer Care, November 25, 2024
We're sorry for the confusion, Liz. Please note, our Swiffer Dusters are sold both in refills and in Kits. The Kits include both the Dusters and the handle. If you need a Handle, be sure to pick up a Kit. If there's more you need, please call us any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 214-8734.
Written by a customer while visiting swiffer.com
Customer Rating
5
Best duster
on July 24, 2024
Posted by: 47bonita
Constantly buy these, perform quick and effortlessly. They last a while if you don’t have too much dust. Pick up product fast. All time buy for the home. I normally repurchase every 4 months. I do low maintenance through of the weeks.
Written by a customer while visiting influenster.com
Customer Rating
5
Bomb
on July 24, 2024
Posted by: linao23
Shifters are on of the best inventions ever. I have to dust a lot because of a filed nearby. These work well? Not only to collect dirt but it doesn’t the dirt back into air.
Written by a customer while visiting influenster.com
Customer Rating
5
Dust Great
on July 8, 2024
Posted by: Anonymous
Love the 360° Duster, it has helped me dust in every crack and cranny in my home. It is very easy to use and holds the dust and grime in. Good value, and good scent.
Written by a customer while visiting influenster.com
Customer Rating
4
Working smarter not harder
on April 26, 2024
Posted by: kellhardie
These are very handy for a whole house clean, the office, or your car. They pick up everything. Be sure to fluff it up before using. It works without it but works so much better when you do because it trains everything,
Written by a customer while visiting influenster.com
Customer Rating
5
Has to be the heavy duty line.
on March 24, 2024
Posted by: laurad661
We have two cats, and live in a house with very high ceilings. It’s a dust factory. Swiffer heavy duty duster refills are the only line we use because they are so effective at picking up the insane amount of cat hair and dust that builds up. The ones with added scent are also really pleasant to use. These are always stocked in the cleaning cupboard.
Written by a customer while visiting influenster.com