Customer reviews from swiffer.com
Swiffer - Sweeper Wet Mop Cloths, Fresh Scent, 24/Box (82856) - White
Average customer rating
3.1
(96 Reviews)
Rating breakdown 96 reviews
5 Stars
30
4 Stars
15
3 Stars
13
2 Stars
14
1 Star
24
61%of customers recommend this product.
(
47 out of
77)
Customer Reviews for Swiffer - Sweeper Wet Mop Cloths, Fresh Scent, 24/Box (82856) - White
Customer Rating
3
This is a perfect product for me
on September 25, 2016
Posted by: Timmy56
from Atlanta GA
The problem I encounter is all of the cleaner squeezes out on the first few strokes. Then there's nothing left for the rest of the room. Wish someone would tell me what I'm doing wrong.
I would recommend this to a friend!
Response from swiffer.comBy The Swiffer Team, September 28, 2016
We're sorry to hear that's been happening and we'd like to help. Please give us a call at (800) 214-8734 when you have a moment.
Written by a customer while visiting swiffer.com
Customer Rating
4
A question for this product
on June 19, 2017
Posted by: Lilian
from Lowell, MA
This product is good, but it does not say if it is pet-friendly. I would love to know about this. It will be great if you can have labels on your pet-friendly products.
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
1
Wet and Dry Pads to Small for the Sweeper
on July 8, 2017
Posted by: Anonymous
from Tampa, FL
The sweeper head is 17" wide and the pads are only 10". Product illustrations indicate one pad covers the sweeper head. Evidently you are supposed to use 2 pads per use? This should have been clearly indicated. I ended up finishing my job today wiping the floor on my hands and knees. If I had known pads were not made to fit the head of the sweeper, I never would have bought the thing.
No, I would not recommend this to a friend.
Response from swiffer.comBy The Swiffer Team, July 13, 2017
Sorry for the confusion - our Wet Mopping Cloths are designed to fit the regular Swiffer Sweeper, and it sounds like you have an X-Large Sweeper. Currently, we aren't making an X-Large Wet Cloth, but they are coming this fall! If you have any questions at all, please give us a call at (800) 214-8734.
Written by a customer while visiting swiffer.com
Customer Rating
1
Worst product ever--I will never buy it again
on July 22, 2017
Posted by: Robyn
from Roseville, Ca
The pads are dripping wet which is a mess. The pads fall off.
No, I would not recommend this to a friend.
Response from swiffer.comBy The Swiffer Team, July 28, 2017
We definitely understand your frustration. Please give us a call at (800) 214-8734 so we can help you further.
Written by a customer while visiting swiffer.com
Customer Rating
2
a disappointment
on August 15, 2017
Posted by: knitwit
from Riverdale, NY
I have been using Swifter products but today was a disaster. Soda was spilled on my hardwood floors under a table that holds my computer. First I tried to attach a wet swifter pad but the amount of liquid that poured off it created additional problems. Next the pad didn't stay put on the unit. I am not new to housework but at my advanced age getting down on my knees shouldn't be necessary.
No, I would not recommend this to a friend.
Response from swiffer.comBy The Swiffer Team, August 22, 2017
We're sorry to hear that you didn't get the easy cleaning experience you expect from Swiffer. Certainly we can understand any disappointment and frustration. We want to help you get those floors clean with ease, please give us a call at (800) 214-8734.
Written by a customer while visiting swiffer.com
Customer Rating
1
The pads don't fit!
on February 7, 2018
Posted by: Carmen
from California
I bought the swiffer XL thinking it would help me keep my floors clean. Big mistake. The pads leak all over the place when you try and place them on the swiffer. Once you put them on they come right off, so incredibly frustrating. My house is small and I end up using 3 to 4 pads to clean my kitchen and living room.
No, I would not recommend this to a friend.
By Response from Swiffer, February 9, 2018
Good news, Carmen! Our Swiffer XL Wet Mopping Cloths are now available exclusively at Home Improvement stores. We’d be happy to help you find some in your area, please give us a call at (800) 214-8734.
Written by a customer while visiting swiffer.com
Customer Rating
1
Not a Mop
on March 2, 2018
Posted by: RanchMomma
from New York
This product only does the job of a wet paper towel. The difference is that with the swiffer wet pads there is no way to avoid touching the cleaning product which the pads are infused with, meaning you must wash your hands every time you use it. I would purchase even the lowest quality paper towels over this product; neither are reusable, and the swiffer is much more time consuming.
No, I would not recommend this to a friend.
By Response from Swiffer, March 5, 2018
It’s important to us that you always have a great cleaning experience with our Swiffer WetJet, and we’re so sorry to hear this hasn’t been the case for you recently We’d like to gather some more details to see how we can hep, please give us a call at (800) 742-9220.
Written by a customer while visiting swiffer.com
Customer Rating
1
No wonder it's called open the window
on January 13, 2019
Posted by: Stinker35
from Clarksburg MD
I can not stand the smell of these things. A mopped floor should smell like pine sol. These work well but their smell makes them unbearabell..
No, I would not recommend this to a friend.
Response from swiffer.comBy The Swiffer Team, January 14, 2019
We're always striving to create scents that everyone will love-- we're sorry that our Open Window Fresh isn't your favorite. We have other scents that we'd love for you to try, like the scent of Gain Original! So we can help further, please call us at (800) 742-9220.
Written by a customer while visiting swiffer.com