When the wet Swiffer cloths are pressed into each corner of the mop head, it should stay in place, and we're sorry to hear that isn't the case with the many quality checks we have in place, Brenda. We'd like to get more information to help get you Swiffering, so when you have a minute please get in touch with us at (800) 214-8734.

We're sorry to hear that this has been your experience, since our Wet cloths go through many quality checks to ensure that you can enjoy the best possible results with them. As well, a lot of thought went into creating features that we think you'd enjoy, but we do understand that preferences can vary. We'll be sure to share your feedback with the rest of our team. As well, we’d like to mention that our Wet cloths are designed to not leave behind any residue. We suggest making sure that this product is suitable for your floors, as it shouldn't be used on unfinished, oiled or waxed wooden floors, as well as non-sealed tiles. Next, make sure the floor is completely dry before walking on it. This should only take 5-10 minutes. We hope you find this helpful, and we'd be happy to learn more. When you have a chance, please give us a call at (800) 214-8734.

We're sorry, but the Open Window Fresh Scent for your Swiffer Sweeper Wet Mopping Pad Refills is too strong for you. When we design our products, we do extensive research and consumer testing to create features we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team. So we can help you further, please call us at (800) 725-3296 from 9 AM to 6 PM EST Monday through Friday.