Customer reviews from swiffer.com
Swiffer - Sweeper Wet Mop Cloths, Fresh Scent, 24/Box (82856) - White
Average customer rating
3.1
(96 Reviews)
Rating breakdown 96 reviews
5 Stars
30
4 Stars
15
3 Stars
13
2 Stars
14
1 Star
24
61%of customers recommend this product.
(
47 out of
77)
Customer Reviews for Swiffer - Sweeper Wet Mop Cloths, Fresh Scent, 24/Box (82856) - White
Customer Rating
2
Do not recommend, and the review page is terrible
on June 16, 2024
Posted by: Revy e
from Revelstoke, bc Canada
Hate them! Hard to put on, and dust clumps even after sweeping first!
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, June 18, 2024
We're certainly sorry to hear you're unhappy with the Swiffer Sweeper Wet cloths. The quality of our products and your satisfaction are extremely important to us, so we'd like to learn more about your experience and help with this. Please give us a call at (800) 214-8734.
Written by a customer while visiting swiffer.com
Customer Rating
3
Heavy duty wet pads unsatisfactory
on September 30, 2023
Posted by: Dawn KG
from Murray, KY
I bought the Heavy Duty Wet Pad refills for the first time, put one on the handle and base I always use, and the problem began. I can go forward with the Swiffer fine, but pulling it back towards me is a major problem. The heavy duty pads stick to the floor, the base flips up in the air, the corners of the pads pull out of the grips, and what used to be an easy chore has become a major hassle. Do the Heavy Duty wet pads require a different handle to work correctly?
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, November 16, 2023
We're sorry to hear this, as our Heavy Duty Wet cloths go through many quality checks to ensure that you can enjoy using them with ease. These cloths are intended to be used with our Swiffer Sweeper, and we suggest making sure that enough material has been securely tucked into each of the grippers. As well, make sure to use both hands while mopping, as this will put more downward pressure on the Sweeper head. We hope this helps, and we'll be sure to share your feedback with our team. Please give us a call at (800) 214-8734 if you'd like any further assistance.
Written by a customer while visiting swiffer.com
Customer Rating
1
Very disappointed !!!
on December 13, 2025
Posted by: Home
from Bethesda Maryland
The newly purchased wet refills are too dry. Very poor quality control.
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, December 15, 2025
We're also very disappointed to hear about your experience. We have strict controls to check the quality of our products throughout the manufacturing process, so that they reach you in the best possible condition. This is not the high-quality experience we expect. We do not recommend adding water as this might contaminate the cloths and affect their performance. Your satisfaction is important to us, and we'd like to help. Please call us at (800) 742-9220 when you get a chance.
Written by a customer while visiting swiffer.com
Customer Rating
5
Swiffer Sweeper floor sweeper
on May 1, 2014
Posted by: Nanda
[This review was collected as part of a promotion.] Swiffer Sweeper floor sweeper Is a two-in-one hardwood floor sweeper tool designed to give you a great clean .It attracts the dirt and dust from any floor and surface in your home. Use a dry sweeping cloth to trap and dirt, and dust , Then use a wet mopping cloth to dissolve dirt and grime. It's a two-in-one hardwood floor sweeper tool designed to give you a great clean.
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
5
clean smell wonderful!
on May 1, 2014
Posted by: cleanfreak
from Oak Hill, WV
Gender:Female
[This review was collected as part of a promotion.] The whole family likes this. Quick and easy. The smell is the giveaway as to whether the kids have done their chores!
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
2
not the best product I have purchased
on May 1, 2014
Posted by: vickie
from Baldwinsville, NY 13027, USA
Gender:Female
[This review was collected as part of a promotion.] Not impressed with the streaking that it left on my laminate flooring,
No, I would not recommend this to a friend.
Written by a customer while visiting swiffer.com
Customer Rating
4
Very useful in wood and la knated floors
on May 1, 2014
Posted by: Mita
from El Paso Tx.
Gender:Female
[This review was collected as part of a promotion.] It is so easy to keep floors clean with the wet cloth and sweeper is so light to use with vacum integrated, is fast and easy to clean with it.
The refills work great and is so easy to change sweeper.
The wet cloth is very resistant.
The refills work great and is so easy to change sweeper.
The wet cloth is very resistant.
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
5
Easy!
on May 1, 2014
Posted by: BarbCO
from Ridgway CO
Gender:Female
[This review was collected as part of a promotion.] My Swiffer is lightweight to use and easy to store. I live in a 300 ft. space and like anything that makes my life easier! This product can be used dry or wet anywhere. I even use it for the corners of my ceiling.
I would recommend this to a friend!
Written by a customer while visiting swiffer.com