Customer reviews from swiffer.com
Swiffer - Sweeper Wet Mop Cloths, Fresh Scent, 24/Box (82856) - White
Average customer rating
3.1
(96 Reviews)
Rating breakdown 96 reviews
5 Stars
30
4 Stars
15
3 Stars
13
2 Stars
14
1 Star
24
61%of customers recommend this product.
(
47 out of
77)
Customer Reviews for Swiffer - Sweeper Wet Mop Cloths, Fresh Scent, 24/Box (82856) - White
Customer Rating
5
Love the scent
on November 13, 2024
Posted by: Allie37
from North Carolina
Smells really good I wish they would make some that smelled like apple and spice different ones for the holidays
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
1
This product was awful!
on February 14, 2025
Posted by: levisguy
from Vancouver, BC
These are terrible! I spent a lot of time trying to figure out how they go on. The one at the top seemed like it was one piece. I finally looked at this website, it was helpfui, but then I had to spend more time trying to seperate the layers. I use the regular one & it's great, thought I'd try this product. It's horrible just trying to get it on!
Response from swiffer.comBy Customer Care, February 16, 2025
We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best. If you haven't already, we recommend to align the edges of the fold to the edge of the mop head. This will ensure that the cloth fits in the grippers on both sides of the sweeper head. Once that's done, make sure the cloth is tucked into all of the grippers on both sides of the sweeper head. We'd like to get more information to help, as well as share your experience with our Quality Team. When you have a chance, please get in touch with us at (800) 214-8734.
Written by a customer while visiting swiffer.com
Customer Rating
5
Love them
on February 24, 2025
Posted by: Mae69
from Yorkville, il
I love my Swiffer, but they dry so quickly. Any suggestions?
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
1
cleaning pads don't stay tucked into the mop
on March 29, 2025
Posted by: jwl39
These would be great to use IF your wet cleaning pads actually stayed tucked into the Swiffer sweeper when mopping. The Clorox brand cleaning pads usually will but not your name brand ones. Could be they're just too skimpy.
Response from swiffer.comBy Customer Care, March 30, 2025
We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best. If you haven't already, we recommend to align the edges of the fold to the edge of the mop head. This will ensure that the cloth fits in the grippers on both sides of the sweeper head. Once that's done, make sure the cloth is tucked into all of the grippers on both sides of the sweeper head. We'd like to get more information to help, as well as share your experience with our Quality Team. When you have a chance, please get in touch with us at (800) 214-8734.
Written by a customer while visiting swiffer.com
Customer Rating
2
smells awful
on June 21, 2025
Posted by: bob2101
works ok but cannot use as they smell terrible
smell lingers for days do they make unscented ?
smell lingers for days do they make unscented ?
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, June 23, 2025
Thank you for sharing your interest in an unscented Swiffer Sweeper Wet Mopping pad. At this time we don't have an unscented version, but we'll be sure to share your interest with our team. If you'd like to share more of your feedback, please feel free to call us at (800) 742-9220.
Written by a customer while visiting swiffer.com
Customer Rating
2
T.
on June 22, 2025
Posted by: Gemma
Pads are just a bit too short. Difficult to securely attach. Certainly another 1/4 to 1/2 inch of material won’t adversely affect company profitability.
Response from swiffer.comBy Customer Care, June 24, 2025
We're sorry to hear this, Gemma, and want to assure you that we have many quality checks to ensure you get the best. If you haven't already, we recommend to align the edges of the fold to the edge of the mop head. This will ensure that the cloth fits in the grippers on both sides of the sweeper head. Once that's done, make sure the cloth is tucked into all of the grippers on both sides of the sweeper head. We'd like to get more information to help, as well as share your experience with our Quality Team. When you have a chance, please get in touch with us at (800) 214-8734.
Written by a customer while visiting swiffer.com
Customer Rating
4
Great product
on August 18, 2025
Posted by: Noel
I love Swiffer Wet Cloths but I wish they would have scent free ones for customers with scent sensitivity.
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
4
Scrubbing strip needs to be underneath further
on September 30, 2025
Posted by: Terlynn
Why doesn't the scrubber strip fit nicely underneath the base? The strip all we seems to sit on top of the base so you can't really even scrub anything. Can you please move the scrubbing strip further down so when you tuck the ends into the slots on the top the scrubber strip is underneath the base instead of on the side....
Written by a customer while visiting swiffer.com