Customer reviews from swiffer.com
Swiffer - Sweeper Wet Mop Cloths, Fresh Scent, 24/Box (82856) - White
Average customer rating
3.1
(96 Reviews)
Rating breakdown 96 reviews
5 Stars
30
4 Stars
15
3 Stars
13
2 Stars
14
1 Star
24
61%of customers recommend this product.
(
47 out of
77)
Customer Reviews for Swiffer - Sweeper Wet Mop Cloths, Fresh Scent, 24/Box (82856) - White
Customer Rating
1
Will not buy again
on May 29, 2020
Posted by: Missy89
from Warren, OHIO
These wet pads DO NOT stay on the head! As soon as I start mopping it falls off. Very frustrating! Not sure where the good reviews are coming from.
No, I would not recommend this to a friend.
Response from swiffer.comBy The Swiffer Team, June 11, 2020
We're sorry you're having this experience. When applying the cloths, fold the sides of the sheet over the sweeper head and tuck them into the grippers. The scrubbing strip should be on top of the sweeper head. To use the scrubber on tough spots, point the green strip forward then lower and turn the handle to flip the sweeper head over in order to scrub the stain. We're here for you if you have questions; give us a call at (800) 742-9220.
Written by a customer while visiting swiffer.com
Customer Rating
2
Cleans well, but smells like rotting canteloupe.
on June 29, 2020
Posted by: LIghtsintheWoods
from White Rock, NM
Why on earth can't we get unscented wet pads in the 21st century? How hard could that be to create? Just leave out the stinking perfume! I would buy these monthly if we could have unscented ones as an option, because they clean well. The house stinks only of fresh garbage after using these. The same is true of the 2 other stinks/perfumes. Please, have mercy. UNSCENTED please!
No, I would not recommend this to a friend.
Response from swiffer.comBy The Swiffer Team, July 27, 2020
We appreciate your feedback. We assure you that we have a fantastic team, and while we can't make any promises, your voice will be heard. If you ever have any questions about Swiffer, don't hesitate to get in touch with us at (800) 214-8734.
Written by a customer while visiting swiffer.com
Customer Rating
5
Runs Rings Around Mopping
on March 30, 2021
Posted by: 19Michael59
from Columbia, SC
Our home is predominantly hardwood, with tile bathrooms and linoleum kitchen. The fact that one product can clean all these without having to change is a plus. This is much easier than bucket mopping!
This past weekend we had both visitors and a pollen festival: I hosed off our front porch and just finished Swiffering most of the house. These pads smell great, and the floor dries quickly! Just be sure to have plenty of pads and change them every room or two.
This past weekend we had both visitors and a pollen festival: I hosed off our front porch and just finished Swiffering most of the house. These pads smell great, and the floor dries quickly! Just be sure to have plenty of pads and change them every room or two.
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
3
Great product but…
on July 12, 2022
Posted by: NurseMeg22
from Atlanta, GA
Can you make these fit the wet jet? I love them but they don’t attach to the wet jet and I don’t want to buy another sweeper please.
I would recommend this to a friend!
Response from swiffer.comBy Aizaz Khalid, The Swiffer Team, July 13, 2022
We appreciate your taking the time to share. You can use these on your Swiffer WetJet, but you may want to squeeze out some of the excess solutions before use, as the WetJet device will add liquid to it. And you may need to stretch the clothes a bit to get them into the grippers. So we can learn more about your experience, call us at (800) 742-9220.
Written by a customer while visiting swiffer.com
Customer Rating
4
like it a lot but it dries out fast
on December 10, 2022
Posted by: JeanneMLR
from New York, NY
How many square feet should I get out of a wet pad? and is this the same for the heavy duty version? They seem to dry out very quickly. I've sprinkled a little water to get a little more mileage , but I'd like to know what is expected and ideal. Should I expect one per 9' x 12' area? Should I be able to mop a couple of rooms? Thanks for any guidance.
Written by a customer while visiting swiffer.com
Customer Rating
3
Good product but…
on February 27, 2023
Posted by: JPHouston
from Houston, Texas
I have been using these for ages and really like it. It does the job, smells fresh and easy to use. However, my last 2 purchases were disappointing as 10 refills on 24 were defective with only one side of the pad opening to fix on my Swiffer Sweeper mop. I ended up “ductaping” them so I could use them. This is the only reason why I gave 3 stars - otherwise I would have given 5 stars+
I would recommend this to a friend!
Response from swiffer.comBy Aizaz Khalid, The Swiffer Team, March 1, 2023
We are sorry you didn't get the expected results, JP. Our products undergo many quality checks to ensure they get to you with the best results, so we don't expect these things to happen. Some floor surfaces may create more pressure on the cloth when mopping, causing it to release from the grippers. If this happens, try turning the cloth over and use the plain white side to clean your floor to get the improved performance of our Heavy Duty Wet cloths. Here are a few other helpful tips:
* Make sure the green strip is around the edge of the mop, not on the floor, while mopping. This should ensure there is enough material to tuck into the grippers.
* For best results, use both hands while mopping. One hand should be placed on the top of the mop, and the other should be about halfway down. This allows you to put more downward pressure on the mop head to help keep it flat during use.
So we can get you back to Swiffering away with ease, please call us at (800) 742-9220 when you have a moment.
* Make sure the green strip is around the edge of the mop, not on the floor, while mopping. This should ensure there is enough material to tuck into the grippers.
* For best results, use both hands while mopping. One hand should be placed on the top of the mop, and the other should be about halfway down. This allows you to put more downward pressure on the mop head to help keep it flat during use.
So we can get you back to Swiffering away with ease, please call us at (800) 742-9220 when you have a moment.
Written by a customer while visiting swiffer.com
Customer Rating
1
Don't work
on March 5, 2023
Posted by: Zeeee
from Salt lake City
The pads just drag the dirt around my tile floor but don't pick up anything. When I'm done, the pad is clean and the floor is still dirty. I have to use a dry paper towel to pick up the wet lint that the pad smeared around.
No, I would not recommend this to a friend.
Response from swiffer.comBy Aizaz Khalid, Swiffer Team, March 8, 2023
There are a number of quality checks to ensure the Wet Mopping cloths leave your floor clean with ease, so we're sorry to hear this. We'd like to make sure you get the most out of your Swiffer Sweeper, as well as getting more information for our Quality Team, so when you have time please reach out to us at (800) 214-8734.
Written by a customer while visiting swiffer.com
Customer Rating
1
save your money
on August 4, 2023
Posted by: Linn
save your money. Mine stayed on mop but didn't cover much area at all before drying out. Scent ok. Came out of packet dripping so know it was adequately moist in beginning. Covered 8 x 8 foot area before wouldn't pick up any more. Best to save your money.
No, I would not recommend this to a friend.
Response from swiffer.comBy Erin Gullison, Customer Care, August 30, 2023
Thanks for sharing your thoughts on your Swiffer Sweeper Wet Mopping Pad Refills, with Open Window Fresh Scent, Linn. If you're not getting the performance from your Wet Mopping Pad Refills you expect, it may help to sweep up your floor before you begin mopping. Another tip is to give our Sweeper Heavy Duty Wet cloths a try. These sturdier cloths are made to get even more grime broken up and wiped away. Our Swiffer Quality Team wants to learn more about your experience, and help you as much as possible. Please, give us a phone call any Monday through Friday, from 9 AM to 6 PM, EST, to tell us more and get all the help we can give. Our number is 1 (800) 214-8734.
Written by a customer while visiting swiffer.com