Customer reviews from swiffer.com
Swiffer - Dusters Blend Kit, 5/Box (40509) - Blue
Average customer rating
4.3
(285 Reviews)
Rating breakdown 285 reviews
5 Stars
194
4 Stars
44
3 Stars
11
2 Stars
11
1 Star
25
61%of customers recommend this product.
(
41 out of
67)
Customer Reviews for Swiffer - Dusters Blend Kit, 5/Box (40509) - Blue
Customer Rating
2
Am I doing it wrong?
on January 21, 2015
Posted by: NCmaker
[This review was collected as part of a promotion.] I'm not sure if the Dusters have changed or if my weaving skills are void. With my new box of Duster refills, it has become increasingly difficult to get the Duster on the wand without the ends sticking out (potentially scratching what I am trying to dust.)
I do not recall having this much difficulty with my previous refill purchases. Anyone else have this issue?
Other than that, they are great for light, in-between dustings!
I would recommend this to a friend!
Response from swiffer.comBy Rose, Swiffer Team, June 24, 2015
Oh no! I am so sorry that you are having issues with the dusters staying properly on the handle. I apologize that I am just seeing your review and would love the opportunity to still help.
Have you already checked to make sure both prongs on the handle are inserted all the way down in the sleeves on the cloth? The Dusters have two sleeves between the fluffy layers and the cloth is held in place by the tab at the base of the handle. (It's important to use Swiffer refills for your Swiffer handle. Other brands’ refill cloths may not fit the Swiffer handle properly).
If it helps, we do have instructional videos for all of our products on our Swiffer YouTube channel. You can watch real consumers share how to's, including how to put on the refills. Please visit us at youtube.com/user/SwifferUSA. We hope you'll subscribe so you never miss a video in the future. I hope this helps, and if you need anything else, please let us know! ty!
Have you already checked to make sure both prongs on the handle are inserted all the way down in the sleeves on the cloth? The Dusters have two sleeves between the fluffy layers and the cloth is held in place by the tab at the base of the handle. (It's important to use Swiffer refills for your Swiffer handle. Other brands’ refill cloths may not fit the Swiffer handle properly).
If it helps, we do have instructional videos for all of our products on our Swiffer YouTube channel. You can watch real consumers share how to's, including how to put on the refills. Please visit us at youtube.com/user/SwifferUSA. We hope you'll subscribe so you never miss a video in the future. I hope this helps, and if you need anything else, please let us know! ty!
Written by a customer while visiting swiffer.com
Customer Rating
3
Not easy to figure how to assemble nor to find instructions online
on June 26, 2014
Posted by: Impatient
Gender:Female
[This review was collected as part of a promotion.] Like the product BUT need instruction for assembly on the refill package instead of sending one to online to search for instructions. Wasted enough time that could have had a piece or two polished!
I would recommend this to a friend!
Response from swiffer.comBy Karen, Swiffer Team, August 14, 2014
Thanks for sharing your experience with Swiffer Dusters. To assemble:
*Push together the rounded ends of the two pieces that make up the handle, and firmly push them until you hear a click.
*To fluff the fibers, hold both ends of the duster cloth & move your hands up & down quickly.
*With the fluffy side of the duster facing down, slide the prongs of the handle into the sleeve. The sleeves are open at both ends so either end will fit on the handle.
*Pull the cloth onto the handle until it is secured into place by the tab at the base of the prongs on the handle.
We hope this is helpful and will share your feedback with the rest of the Swiffer team. Feel free to call us at 1-800-214-8734 if we can help further. Thanks!
*Push together the rounded ends of the two pieces that make up the handle, and firmly push them until you hear a click.
*To fluff the fibers, hold both ends of the duster cloth & move your hands up & down quickly.
*With the fluffy side of the duster facing down, slide the prongs of the handle into the sleeve. The sleeves are open at both ends so either end will fit on the handle.
*Pull the cloth onto the handle until it is secured into place by the tab at the base of the prongs on the handle.
We hope this is helpful and will share your feedback with the rest of the Swiffer team. Feel free to call us at 1-800-214-8734 if we can help further. Thanks!
Written by a customer while visiting swiffer.com
Customer Rating
5
Dust With Flowers
on April 3, 2026
Posted by: Texas Bluebonnet
I wish you’d make them in pretty colors like flower print. I’d put alittle joy in dusting!
Written by a customer while visiting swiffer.com
Customer Rating
4
Makes dusting easier
on May 1, 2014
Posted by: aliciamarie
Gender:Female
[This review was collected as part of a promotion.] Good at picking up hair and some dust. Sometimes slides off the handle but still makes dusting easier.
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
1
Swiffer Dusters
on October 4, 2014
Posted by: cleanerguy
from Vancouver, BC, Canada
Gender:Male
[This review was collected as part of a promotion.] I bought the kit, 5 pads and a handle, the instructions are useless, Fluff the pad, insert in handle, where it promptly falls out. What a waste of money.
No, I would not recommend this to a friend.
Response from swiffer.comBy Karen, Swiffer Team, October 9, 2014
We're glad you tried Swiffer Dusters & hate to hear the dusters wouldn't stay on the handle. For best results, make sure the prongs on the handle are inserted all the way down the sleeves in the duster. The duster is held in place by the tab at the base of the handle. Feel free to give us a call if we can help further. We can be reached at 1-800-214-8734, M-F from 9-6 ET. Hope this helps!
Written by a customer while visiting swiffer.com
Customer Rating
2
Swiffer Duster Handle
on October 11, 2014
Posted by: Mikeshy
from Massachusetts, USA
Gender:Female
[This review was collected as part of a promotion.] I love dusting with both the 360 and regular duster but wish you would go back to the handle design that had the extra plastic piece that held the duster on the handle better than the new design.
Pros: makes dusting fun :-)
Cons: new handle doesn't hold duster tight enough
I would recommend this to a friend!
Response from swiffer.comBy Karen, Swiffer Team, October 14, 2014
Glad you enjoy Swiffer Dusters! We value your feedback and will share your recommendation to use our previous handle design. Feel free to call us at 1-800-214-8734 if you'd like to talk through questions. We're here to help M-F from 9-6 ET. Thanks for taking the time to write a review!
Written by a customer while visiting swiffer.com
Customer Rating
5
Time saving Swiffer
on October 16, 2014
Posted by: STEFFIE
from San Tan Valley, AZ, USA
Gender:Female
[This review was collected as part of a promotion.] I have been using Swiffers for years but only since I moved to dusty Arizona did I come to fully appreciate their time saving value.
This is Dust Storm country and it is a constant battle. I have found uses for Swiffer dusters here that i never imagined before. They make the back breaking work of cleaning moldings a breeze, not to mention blinds and window sills, ceiling fans and under the refrigerator, between cabinets and on and on.
One swipe and you're done. With the extender, there is no crawling around the house to get all the moldings, high and low. I love this product and recommend it highly. It is also great at cleaning the bathtub, sinks, bottom of toilet, top of refrigerator, before you wet the surfaces. They actually cut your work in half.
Also, they can't be beat for cleaning delicate electronics of all kinds.
Pros: cuts cleaning time
Cons: none whatsoever
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
2
Very difficult to install the replacement duster
on October 25, 2014
Posted by: JKJK
from Henderson, NV, USA
Gender:Male
[This review was collected as part of a promotion.] When installed properly, its a great product. But the instructions on the box for replacing the duster are not clear. It is DIFFICULT to install the replacement duster.
No, I would not recommend this to a friend.
Written by a customer while visiting swiffer.com