Customer reviews from swiffer.com
Swiffer - Dusters Blend Kit, 5/Box (40509) - Blue
Average customer rating
4.3
(261 Reviews)
Rating breakdown 261 reviews
5 Stars
175
4 Stars
42
3 Stars
11
2 Stars
11
1 Star
22
62%of customers recommend this product.
(
40 out of
65)
Customer Reviews for Swiffer - Dusters Blend Kit, 5/Box (40509) - Blue
Customer Rating
1
Sucks
on May 22, 2023
Posted by: No more
from Ohio
The dusters are absolutely awful. Can't get it on the handle and can't keep it on the handle.
No, I would not recommend this to a friend.
Response from swiffer.comBy Erin Gullison, Customer Care, September 4, 2023
Thank you for taking the time to leave a review. In case this helps, to ensure the duster stays put, slide the prongs of the handle into the two sleeves of the duster and pull it onto the handle until it's secured into place. Your satisfaction matters to us, and we'd like to help. If you can give us a call at (800) 962-7524, we'll look forward to learning more.
Written by a customer while visiting swiffer.com
Customer Rating
2
Meh.
on January 13, 2024
Posted by: Janut
from Madison WI
Not anywhere near as advertised. Doesn't stay on the duster handle; leaves behind debris (although area was dusted < 2 weeks ago). Returning for refund.
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, January 16, 2024
We're sorry to hear that this was your experience, as our Dusters go through strict quality checks to ensure that you can enjoy an effective clean with ease. We suggest making sure that the handle prongs are being fully inserted into the sleeves of the Dusters. For our base Dusters, the sleeves can be found on the back of the duster cloth. As well, to get the best cleaning results, make sure to fluff the duster fibers before use. To do this, hold both ends of the duster and quickly move your hands up & down in a see-saw motion (alternating up & down). We hope that these tips help, and your feedback will be shared with our team. Please give us a call at (800) 214-8734 if there's anything more we can help you with.
Written by a customer while visiting swiffer.com
Customer Rating
2
The duster would NOT stay on the handle.
on June 17, 2023
Posted by: Maureen
from Dallas, TX
I recently purchased the Swiffer 360° dusters kit. It came with a handle. The handle is different than the original Swiffer duster handle that have a latch on the handle to secure the duster. This new handle that come with the 360 dusters doesn’t have anything to latch on to the dusters therefore the duster came off the handle NUMEROUS times as I was dusting. I got an old handle out and attached the 360 duster to it. Same thing kept happening, the duster would NOT stay on the handle. I’ve never had this problem before and am VERY disappointed and will be returning this Swiffer 360° Duster Kit to Sam’s Club. Not worth my time of money. Guess I will go back to the old way, a good old fashion dust rag. Very disappointed in this product.
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, November 8, 2023
We’re sorry you experienced the refill cloths slipping off the handle while you dusted. A lot of thought and research goes into the design of our products to create features that make cleaning easy. For best results, make sure both handle prongs are inserted all the way into the sleeves on the duster. We’re sharing your report with our Product Quality Team, and would like to gather some further details to better assist with this. Please give us a call at 1-800-214-8734 from 9AM -- 6PM EST Monday -- Friday.
Written by a customer while visiting swiffer.com
Customer Rating
4
HANDY
on November 21, 2023
Posted by: XL35
from Rangley Lakes ME
THIS HAND DUSTER IS GOOD 2 HAVE IT CAN PICK UP DUST WITHOUT MOVING THINGS THAT'S GOOD & HANDY
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
4
Absolutely perfect for what I use it for.
on February 13, 2024
Posted by: Prosys2021
from Canada Bc
I have one in my p/u truck I use on my sites. Keeps the dash clean. Helps to keep the air clean.
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
3
No Blue
on May 27, 2014
Posted by: peggy
from State College, PA, USA
Gender:Female
[This review was collected as part of a promotion.] When a good product comes to us someone is always messing with it. I will not buy the blue dusters because you can only use one side and I am sure it is forcing us to buy more dusters. I would recommend the yellow dusters but I am quite disappointed in the change.
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
2
Not a bargain
on August 4, 2023
Posted by: JTMoney
from Franklin, NC
Duster will not stay connected to handle. Doesn’t “trap” much dust, usually just pushing the dust for me to clean up elsewhere.
No, I would not recommend this to a friend.
Response from swiffer.comBy Erin Gullison, Customer Care, August 30, 2023
Your Swiffer Dusters should work great and stay on the handle, as long as you've ensured both handle prongs are inserted all the way into the sleeves on the duster. If you have the single layer dusters (which are blue), there are two sleeves on the back of the duster cloth. If you have the Heavy Duty dusters (which are yellow), there are two sleeves between the fluffy layers. Fluff the dusters before inserting the prongs into them, put a hand on either end and rapidly move each hand up and down, in opposite ways (think a see saw or teeter todder). This'll poof up the fibers, increasing the dust draw of the cloths. Let us know how this helps. Call us at 1 (800) 214-8734. We're here Mondays through Fridays, from 9 AM to 6 PM, EST.
Written by a customer while visiting swiffer.com
Customer Rating
1
Smaller and not the same material as before
on September 22, 2025
Posted by: Blondiefl
from Tx
I have used swiffers for over 10 years. I buy them in bulk for my cleaning business. Unfortunately, I will no longer be giving this company my hard earned money. I am very disappointed with the new swiffers. They are smaller than the previous swiffers, not as thick, and have a new blue backing that has a plastic feel to it. The worst part is that with the actual swiffer duster being 2” shorter, the plastic white fingers that attach to the swiffer duster pad is now exposed and scratches anything that you dust. Baseboards, glass, cabinets, floors..they are all getting scratched. And don’t even get me started on the new design of the double sided swiffers with the plastic nubby fingers. Those are scratching surfaces and the material does not even attract dust anymore. Time to go back to microfibers. It’s more work, but less money, and actually picks up dust. These are a waste of consumer dollars.
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, September 23, 2025
Thanks for taking the time to share this with us, and for choosing Swiffer the past 10+ years. What you're experiencing certainly isn't the cleaning experience we expect from these dusters, so we'd be sure to let the rest of our team know how you feel, and that you'd like to see the previous version return. If you'd like to share more with us, please don't hesitate to give our team a call at (800) 214-8734.
Written by a customer while visiting swiffer.com