Customer reviews from swiffer.com
Swiffer - Dusters Blend Kit, 5/Box (40509) - Blue
Average customer rating
4.3
(297 Reviews)
Rating breakdown 297 reviews
5 Stars
203
4 Stars
45
3 Stars
12
2 Stars
11
1 Star
26
60%of customers recommend this product.
(
41 out of
68)
Customer Reviews for Swiffer - Dusters Blend Kit, 5/Box (40509) - Blue
Customer Rating
1
Swiffer Dusters
on October 4, 2014
Posted by: cleanerguy
from Vancouver, BC, Canada
Gender:Male
[This review was collected as part of a promotion.] I bought the kit, 5 pads and a handle, the instructions are useless, Fluff the pad, insert in handle, where it promptly falls out. What a waste of money.
No, I would not recommend this to a friend.
Response from swiffer.comBy Karen, Swiffer Team, October 9, 2014
We're glad you tried Swiffer Dusters & hate to hear the dusters wouldn't stay on the handle. For best results, make sure the prongs on the handle are inserted all the way down the sleeves in the duster. The duster is held in place by the tab at the base of the handle. Feel free to give us a call if we can help further. We can be reached at 1-800-214-8734, M-F from 9-6 ET. Hope this helps!
Written by a customer while visiting swiffer.com
Customer Rating
1
No instruction on how to get started with Swiffer Duster kit
on September 12, 2014
Posted by: Kirby
[This review was collected as part of a promotion.] Neither the box nor the website gave any instruction on how to insert the duster into the handle. I'm taking it back to the store. It just shouldn't be this hard.
No, I would not recommend this to a friend.
Response from swiffer.comBy Karen, Swiffer Team, September 16, 2014
Thanks for sharing your feedback about the instructions. Before placing the duster on the handle, hold both ends of the duster cloth and move your hands up & down quickly in a see-saw motion. Next, with the fluffy side of the duster facing down, slide the prongs of the handle into the sleeve. The sleeves are open on both ends so either end will fit on the handle. Lastly, pull the cloth onto the handle until it's secured into place by the tab at the base of the prongs. Feel free to call us at 1-800-214-8734 if we can help further. We're open M-F from 9-6 ET and would be glad to assist.
Written by a customer while visiting swiffer.com
Customer Rating
5
Good Product, Poor instructions
on September 1, 2014
Posted by: PoodleMom
Gender:Female
[This review was collected as part of a promotion.] The box containing the yellow Swiffer dusters says you can see a video that tells you how to put the fluffy part on the plastic stick. I went to the web site listed on the box and found NO video. A video showing exactly where to insert the stick into the duster would be helpful.
Pros: great duster
Cons: terrible instructions on how to assemble
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
1
Too difficult to figure out how to put togehter
on July 14, 2014
Posted by: Iamreallymad
from Los Angeles, CA
Gender:Female
[This review was collected as part of a promotion.] Purchased a Duster starter kit. Great concept, however writing my doctoral dissertation was easier than trying to figure out how to "insert" the duster portion. Instructions 1. Click, 2. Fluff 3. Insert REALLY! Much too difficult to try to figure out. After about 1/2 an hour I gave up and threw it in the trash. The dollar store sells an off name variety and it's already put together. Is this review rigged? Trying to submitreview for 45 minutes. I will not give up now, Swifter is trying to pull one over on people. Can we only submit positive reviews?
Cons: can't figure out how to put it togehter, too complicated!!
No, I would not recommend this to a friend.
Response from swiffer.comBy Heather , Swiffer Team, July 17, 2014
We appreciate you taking the time to share your experience! Your feedback is very important to us and will be shared with our packaging team! In the meantime, please give us a call so we can make this up to you! We're here M-F 9-6pm EST 1-800-214-8734. Again, thanks for getting in touch!
Written by a customer while visiting swiffer.com
Customer Rating
3
Not easy to figure how to assemble nor to find instructions online
on June 26, 2014
Posted by: Impatient
Gender:Female
[This review was collected as part of a promotion.] Like the product BUT need instruction for assembly on the refill package instead of sending one to online to search for instructions. Wasted enough time that could have had a piece or two polished!
I would recommend this to a friend!
Response from swiffer.comBy Karen, Swiffer Team, August 14, 2014
Thanks for sharing your experience with Swiffer Dusters. To assemble:
*Push together the rounded ends of the two pieces that make up the handle, and firmly push them until you hear a click.
*To fluff the fibers, hold both ends of the duster cloth & move your hands up & down quickly.
*With the fluffy side of the duster facing down, slide the prongs of the handle into the sleeve. The sleeves are open at both ends so either end will fit on the handle.
*Pull the cloth onto the handle until it is secured into place by the tab at the base of the prongs on the handle.
We hope this is helpful and will share your feedback with the rest of the Swiffer team. Feel free to call us at 1-800-214-8734 if we can help further. Thanks!
*Push together the rounded ends of the two pieces that make up the handle, and firmly push them until you hear a click.
*To fluff the fibers, hold both ends of the duster cloth & move your hands up & down quickly.
*With the fluffy side of the duster facing down, slide the prongs of the handle into the sleeve. The sleeves are open at both ends so either end will fit on the handle.
*Pull the cloth onto the handle until it is secured into place by the tab at the base of the prongs on the handle.
We hope this is helpful and will share your feedback with the rest of the Swiffer team. Feel free to call us at 1-800-214-8734 if we can help further. Thanks!
Written by a customer while visiting swiffer.com
Customer Rating
3
No Blue
on May 27, 2014
Posted by: peggy
from State College, PA, USA
Gender:Female
[This review was collected as part of a promotion.] When a good product comes to us someone is always messing with it. I will not buy the blue dusters because you can only use one side and I am sure it is forcing us to buy more dusters. I would recommend the yellow dusters but I am quite disappointed in the change.
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
4
Makes cleaning dorm EASY
on May 18, 2014
Posted by: Arkfullofsorrows
from Nebraska, USA
Gender:Male
[This review was collected as part of a promotion.] It makes a slobby college kid like me, keep my dor ies happy!
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
5
Need a desk size Swiffer Duster
on May 8, 2014
Posted by: parm2nee
from Orem, UT, USA
Gender:Female
[This review was collected as part of a promotion.] I LOVE your Swiffer Duster. Can you make a teeny one so I can keep it in my desk at work? That would be awesome!!!
Pros: 10 stars!!!
I would recommend this to a friend!
Written by a customer while visiting swiffer.com