Customer reviews from swiffer.com
Swiffer - Dusters Blend Kit, 5/Box (40509) - Blue
Average customer rating
4.3
(285 Reviews)
Rating breakdown 285 reviews
5 Stars
194
4 Stars
44
3 Stars
11
2 Stars
11
1 Star
25
61%of customers recommend this product.
(
41 out of
67)
Customer Reviews for Swiffer - Dusters Blend Kit, 5/Box (40509) - Blue
Customer Rating
1
It’s constantly breaking
on April 7, 2022
Posted by: Diane 22
from Bowmanville, ON
I’ve purchased the long handle swiffer duster 3 times now. It’s constantly breaking. This last time was the fastest break. It’s very frustrating when you are a residential cleaner and rely on this product everyday. The middle part of the handle is too flimsy and can’t handle the day too day cleans
No, I would not recommend this to a friend.
Response from swiffer.comBy Muhammad Khalid, The Swiffer Team, April 7, 2022
We can certainly understand your frustration, Diane, since our products have gone through many quality checks to ensure that you can rely on them. We do value this feedback, and we'll be sure to let our team know how you feel. We'd be happy to learn more about your experience, so please give us a call at (800) 214-8734 when you're able.
Written by a customer while visiting swiffer.com
Customer Rating
1
crap
on October 3, 2023
Posted by: Sand
from Ca.
They have changed the dusters, and they are now crap, and hardly work...smaller, and less fiber to catch dust. Really bad now, and will not buy anymore unless they go back to what they were.
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, May 7, 2024
Thank you for reaching out to us about your Swiffer Dusters, Sand. We want you to know we have many checks in place to ensure that our products help you clean with ease. To get the best results from your dusters, we always recommend fluffing them thoroughly. So we can learn more about this for our Quality Team, and provide assistance, please give us a call at 1-800-214-8734.
Written by a customer while visiting swiffer.com
Customer Rating
1
Old version was better
on April 15, 2015
Posted by: Justdoit
from Abbotsford, BC, Canada
Gender:Male
I am a chronic duster and loved my duster until it broke, but that's not the problem, the old duster had little clips that held the dusters sheets on, not the new one. Now as I'm dusting away the duster sheets slip off. Now I have a little piece of tape holding them on. Sad might have to look for a different product.
Response from swiffer.comBy Rose, Swiffer Team, April 16, 2015
What a great habit to have. I sure wish someone in my house had a dusting habit! We are so sorry you are having issues with the duster staying on the handle. How frustrating.
With the fluffy side of the duster cloth facing down, slide the prongs of the handle into the sleeve. The sleeves are open on both ends so either end will fit on the handle. Pull the cloth onto the handle until it is secured into place by the tab at the base of the handle’s prongs.
If you're already doing the above and it still won't stay in place, please let us know and we will definitely take care of this for you. Thanks!
With the fluffy side of the duster cloth facing down, slide the prongs of the handle into the sleeve. The sleeves are open on both ends so either end will fit on the handle. Pull the cloth onto the handle until it is secured into place by the tab at the base of the handle’s prongs.
If you're already doing the above and it still won't stay in place, please let us know and we will definitely take care of this for you. Thanks!
Written by a customer while visiting swiffer.com
Customer Rating
3
Dusters
on April 21, 2023
Posted by: MelU
from Utah
Love the product, however my mom is blind and just a suggestion. Possible to put dots or some sort of small perforation where the openings are? That way she can refill them? Thank you
Response from swiffer.comBy Aizaz Khalid, Swiffer Team, April 27, 2023
We think that's a fantastic idea, and assure you that we're letting our team know your interest. We can't make any promises, but can assure you that your voice will be heard. If there's ever anything else you'd like to Swiffer come out with, or if you have any questions, reach out to us at (800) 214-8734, and we'd be happy to talk with you.
Written by a customer while visiting swiffer.com
Customer Rating
1
Swifers duster
on September 16, 2025
Posted by: Elda
from Austin tx
Duster swifer ) Los amaba pero esta última caja salió desafortunadamente diferente se desacen no está despolvando bien puesto q se hace bola el material y se destroza en pedazos
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, September 17, 2025
Lamentamos lo que ha pasado, Elda. Ten la seguridad que tenemos muchos controles de calidad. Llámanos para ver que podemos hacer para ayudarte. Llama a: (800) 214-8734.
Written by a customer while visiting swiffer.com
Customer Rating
2
Need to change back to 360 and get rid micro fiber
on September 16, 2025
Posted by: Quickbrownfox
from California
I have used stiffer dusters for years and absolutely love them. 5 stars… I Started with the one sided and orogressed to the 360. Loved the 360 until you changed it to the blue strip micro fiber inserts. Now they aren’t nearly as fluffy, with a lot less yellow fibers to pick up dust, and they flatten out immediately upon use.
I am so disappointed in swifter for this change. Why change it if it isn’t broken.😞
I am so disappointed in swifter for this change. Why change it if it isn’t broken.😞
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, September 17, 2025
We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best from your Swiffer Dusters. We'd like to learn more about your experience to help, as well as share this with our Quality Team. When you have a minute, please get in touch with us at (800) 214-8734.
Written by a customer while visiting swiffer.com
Customer Rating
1
New design = Bad results
on March 8, 2026
Posted by: Ellisbee
from So Cal
The new design sucks. I used to love using the Swifters where the whole refill was fluffy and worked in every direction. Now there’s only 2 strips of the yellow, fluffy duster and replaced with cheap fillers.
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, May 29, 2026
We understand your concerns about the new design of the Swiffer Dusters Starter Kit! The Heavy Duty Dusters are designed with thousands of deep-cleaning fibers that trap and lock up to 3X more dust and allergens than a feather duster, and they also feature Dust Lock Adhesive™ and have 50% more fibers than regular Swiffer Dusters. Our products undergo rigorous quality checks, and your feedback is important to our Quality Assurance Team. We’d love to hear more about your experience and assist you further, so please call us at (800) 742-9220.
Written by a customer while visiting swiffer.com
Customer Rating
1
Plastic dots swiffer dusters, horrible.
on March 30, 2026
Posted by: Cesm
I do not like the new design of the yellow swiffer dusters with the plastic dots. What kind of dust is plastic pick up? They are horrible and I do not like them anymore. Also, none of them are as fluffy as they used to be. Just making them cheaper and charging more. I use quite a few of them and will be looking to see if I can replace them with something else. You could at least give the choice on the yellow dusters if you want the plastic or the regular ones. Why make us use something we don’t like.
Response from swiffer.comBy Customer Care, March 31, 2026
Thank you for sharing your experience regarding the Swiffer Dusters Starter Kit. We understand how frustrating it can be when a product does not meet your expectations. Your feedback is highly appreciated as it help us improve our products in order for them to fulfill your needs. If you would like to share more of this experience, please contact us at the number (800) 214-8734 and our team will be more than happy to take your insights and help you with any question or concern that you may have. Have a nice day.
Written by a customer while visiting swiffer.com