Customer reviews from swiffer.com
Swiffer - Sweeper Dry+Wet Starter Kit - Multicolor
Average customer rating
4.2
(379 Reviews)
Rating breakdown 379 reviews
5 Stars
226
4 Stars
68
3 Stars
33
2 Stars
25
1 Star
27
70%of customers recommend this product.
(
116 out of
165)
Customer Reviews for Swiffer - Sweeper Dry+Wet Starter Kit - Multicolor
Customer Rating
5
bHARATI New
on April 1, 2019
Posted by: PUTTIBVBNV
from KARNATAKA
hard surface sweeping and mopping tool. The dry cloth has deep ridges and grooves that conform to the surface of your floor to trap and lock dirt, dust and hair, while the wet cloth dissolves dirt and grime and traps it away giving you an amazing clean
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
1
waste of money
on March 11, 2019
Posted by: odette
from North Iowa
there used to be a 1 piece handle that was pretty strong and would last for a few years. Now the handles are 4 pieces and are weak, sometimes breaking after 1 or 2 uses. I am 6' 3" and 225 lbs. and this sweeper is too weak and flimsy for me. When they bring back the 1 piece handle, I would consider buying another, but breaking 2 or 3 or more a year is just a waste of money.
No, I would not recommend this to a friend.
Response from swiffer.comBy The Swiffer Team, March 14, 2019
It's important to us that you're always getting a reliable clean, Odette. We have many checks in place to ensure that the pole of your Swiffer performs up to our high standards, and we're sorry this hasn't been the case. So we can learn more and help you further, please call us at (800) 214-8734.
Written by a customer while visiting swiffer.com
Customer Rating
2
Not what I thought it would do
on January 27, 2019
Posted by: Torri
from Florida
I was disappointed first of all by the dry cloths. I thought it would pick up the dirt and it turned out I needed to use a broom and dustpan to pick it up anyway. I will try and use the wet cloths and see if I get better results.
No, I would not recommend this to a friend.
Response from swiffer.comBy The Swiffer Team, January 29, 2019
For best results, we suggest using our dry refill cloths for fine hair and dust, then following it with a wet cloth. The Sweeper isn't designed to pick up large clods of dirt, Torri, but we're confident that with these tips you'll get the quick and easy clean you deserve. If they don't, please call us at (800) 611-2583.
Written by a customer while visiting swiffer.com
Customer Rating
2
Use it but frustrating
on January 24, 2019
Posted by: gah42
from hillsdale, ny
Though I use this product regularly to mop my kitchen and bathroom floors, I find it frustrating and difficult to use as the mop head does not stay attached.
No, I would not recommend this to a friend.
Response from swiffer.comBy The Swiffer Team, January 25, 2019
As long as the pole is fully assembled, this isn't what we'd expect from our Sweeper! Cleaning should never feel frustrating, and we're sorry to hear that our Swiffer is less than amazing. We'd like to help make up for your experience, so please call us at (800) 214-8734 when you can.
Written by a customer while visiting swiffer.com
Customer Rating
2
Disappointing Product
on January 12, 2019
Posted by: MaryNC
from Trent Woods, NC
Loved my very old Wet Jet but it died and batteries would not fix it. New ones are expensive so I replaced it with the cheaper Swiffer Floor Mop. Bad decision! Solution drips when placing the pad on the base but dries before I finish mopping my fairly small kitchen. While mopping, the base tries to flip over. I planned to invest in a new Wet Jet until I read the reviews on the new ones.
No, I would not recommend this to a friend.
Response from swiffer.comBy The Swiffer Team, January 15, 2019
Our Sweeper wet refills are designed to clean an area of about 57 sq ft before drying, Mary. To help prevent that dripping, we suggest putting the head of your Swiffer into the container of refills, then folding the sides of the refill over the head and pushing the flaps into the grippers. You deserve a quick and easy clean, and we're eager to restore your confidence in us. When you can, please call us at (800) 742-9220.
Written by a customer while visiting swiffer.com
Customer Rating
1
Epic Failure
on January 10, 2019
Posted by: Kimberly573
from florida
As a sweeper it is just okay. As a mop it is an epic failure. The pads are too wet to begin with and drip all over the floor. You use the whole box for your house so not a good value.
No, I would not recommend this to a friend.
Written by a customer while visiting swiffer.com
Customer Rating
2
New design is disappointing!
on December 27, 2018
Posted by: Sarah433
from Montgomery, AL
Hate the new design, esp. the hanging ring. Pad won't stay flat against the door. I'm also not fond of the stiffer, harder pad. Won't buy another.
No, I would not recommend this to a friend.
By Response from Swiffer, December 31, 2018
We know that a reliable clean is important, Sarah. We want to assure you that we haven't changed the base of our Sweeper since 2016. It should still be providing the clean you love! So we can help further, please call us at (800) 214-8734 when you can.
Written by a customer while visiting swiffer.com
Customer Rating
1
Piece of Garbage
on December 22, 2018
Posted by: Yacktam1
from IL - Illinois
Bring back the old swiffer design! This cheap, lightweight base doesn't hold well like the older, heavier design base. It feels like I'm sweeping small rock particles and scratching the wood floors. Shame on you for designing such a piece of garbage. I do not recommend this.
No, I would not recommend this to a friend.
By Response from Swiffer, December 26, 2018
We never want our fans feeling disappointed! Our lightweight Sweeper should help keep your home looking great with ease. We'd like to learn more about your experience and help you find the perfect Swiffer for your needs. When you can, please call us at (800) 742-9220.
Written by a customer while visiting swiffer.com