Customer reviews from swiffer.com
Swiffer - Sweeper Dry+Wet Starter Kit - Multicolor
Average customer rating
4.2 out of 5
4.2
(379 Reviews)
Open Ratings Snapshot
Rating breakdown 379 reviews
5 Stars
226
4 Stars
68
3 Stars
33
2 Stars
25
1 Star
27
70%of customers recommend this product. 
(
116 out of 165
)
Best Buy Privacy Policy
Customer Reviews for Swiffer - Sweeper Dry+Wet Starter Kit - Multicolor
Customer Rating
5 out of 5
5
This product is absolutely wonderful!
on August 3, 2026
Posted by: Pammyswiff2
from Lake city South Carolina
I have had two knee wineries and a broken ankle so it’s hard for me to bend down and clean bathtubs,showers baseboards etc. I use my swiffer wet mop to clean my walls , my bathtub, and my baseboards. It makes my life so much easier !
I would recommend this to a friend!
Response from swiffer.comBy Customer CareSeptember 7, 2026
Hi there! That's absolutely wonderful to hear! We're so incredibly glad that your Swiffer is making such a significant positive difference in your life, especially given your knee surgeries and broken ankle. It's truly inspiring to hear how you're using it creatively to clean your walls, bathtub, and baseboards, making tasks that were once difficult so much easier for you.

Thank you for sharing your powerful testimony! Knowing our products help improve our customers' quality of life means the world to us.
Written by a customer while visiting swiffer.com
Customer Rating
3 out of 5
3
Secure pads
on May 31, 2026
Posted by: Juge
from Ohio
Pads keep coming loose. Would be great if Swiffer could come up with a snap to better secure the pads
I would recommend this to a friend!
Response from swiffer.comBy Customer CareJune 2, 2026
Hello! Thank you for your feedback about the Swiffer Sweeper pads. We understand how important it is for the pads to stay securely attached during use. For best results, here’s how to properly attach the pad:

1. Place the pad on the floor with the fluffy side facing down.
2. Center the mop head on top of the pad.
3. Press the edges of the pad firmly into the four built-in gripper slots on the top of the mop head.

Following these steps can help the pad stay securely in place during cleaning. We appreciate your suggestion about adding a snap feature and will share this with our product team.

If you have any questions or need assistance, please contact us at (800) 742-9220. We’re here to help
Written by a customer while visiting swiffer.com
Customer Rating
3 out of 5
3
Volatile compount irritant.
on April 30, 2026
Posted by: smartodd
Terrible odor and VOCs. My lips are numb and my throat is irritated. I'd like to know what is in the wet mop cloth that is so irritating.
Response from swiffer.comBy Customer CareMay 5, 2026
We are truly sorry to hear about your experience with our Swiffer Sweeper 2-in-1. We understand that scent sensitivity can be a significant issue and we hope that you are doing fine now. Please know, safety is our top priority and this product is thoroughly evaluated to be safe when used as directed. We care about your safety, for this reason we recommend discontinuing use of the product. Also, we would like to assist you further with this issue. We invite you to contact us at the number (800) 742-9220 and we will be more than happy to help you. Have a nice day.
Written by a customer while visiting swiffer.com
Customer Rating
5 out of 5
5
Makes cleaning faster!
on April 17, 2026
Posted by: LeslieE
Makes cleaning easier and faster. I tend to use it for my pets. Every time I let them out of the house to use the restroom and they come back in, there’s a muddy mess. Cleaning is easy with this mopping starter kit
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Great!
on January 19, 2026
Posted by: celinemariesyc_2306
The size is fantastic! Great to store in my closet and is very sturdy and useful! I think this product works very effectively and cleans my floors very well!
Written by a customer while visiting influenster.com
Customer Rating
1 out of 5
1
Bodentücher feucht unbrauchbar!!!
on December 10, 2025
Posted by: Gewinnerin84
from Switzerland
Neue Form mit Noppen unbrauchbar!!!
Stoppt immer wieder während Nutzung wegen Noppen und wird nicht sauberer durch Noppen!!!
Bodentücher kurzer als zuvor, geht schlecht um einzuspannen!!!
No, I would not recommend this to a friend.
Written by a customer while visiting swiffer.com
Customer Rating
5 out of 5
5
I must have for easy cleanups
on November 7, 2025
Posted by: annet2006_6316
This sweeper has been a game changer with the portability and the efficiency of this product. It is incredibly well designed and able to clean in some of the tightest spots. I highly recommend getting this if you have florist that cannot get water on them or even having to clean areas that you don’t want to get wet. It’s versatility is limitless.
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Love the swiffer!
on October 20, 2025
Posted by: tinytangokitten_1734
I love this mop! I mostly use it for cleaning walls using the wet cloths. It makes it so fast and easy to get fingerprints and marks gone in seconds. I also use it often to quickly pick up the pet hair that accumulates. Quick sweep around once a day, remove the dry cloth and toss it. Super easy peasy.
Written by a customer while visiting influenster.com
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