Customer reviews from swiffer.com
Swiffer - Sweeper Dry+Wet Starter Kit - Multicolor
Average customer rating
4.2
(379 Reviews)
Rating breakdown 379 reviews
5 Stars
226
4 Stars
68
3 Stars
33
2 Stars
25
1 Star
27
70%of customers recommend this product.
(
116 out of
165)
Customer Reviews for Swiffer - Sweeper Dry+Wet Starter Kit - Multicolor
Customer Rating
5
Love It!
on March 26, 2021
Posted by: Natrina
from Greenville Nc
[This review was collected as part of a promotion.] Well let me first start by saying I love this swifter. I love the way the wipes deoderize my floors in my home. I also enjoy the cleanliness of my hardwood floors. The ease of not have to ring out a mop head is amazing as well.
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
1
I must be an idiot
on February 26, 2021
Posted by: Denversusan
from Denver, CO
I can't figure out how the pads attach to the mop. My pads aren't wide enough to get around to the grippers. Rubber banding them on didn't seen to help.
No, I would not recommend this to a friend.
By Response from Swiffer, February 27, 2021
We're very sorry you're having this experience. To attach the cloth to the sweeper, fold the sides of the sheet over the edges of the sweeper head and tuck them into the grippers. It's important to make sure that you're using the Swiffer Sweeper Dry or Wet Cloths and not the WetJet cloths. The cloths for your WetJet will not fit the Sweeper. Please give us a call at 800-2148734, so we can learn more about your products and help you further.
Written by a customer while visiting swiffer.com
Customer Rating
5
Swifter poles
on February 25, 2021
Posted by: Anonymous
from Baldwin, NY
We have the same two poles for over 8-15 years. I finally broke down to buy a new one. They are great. We love your products.
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
5
You won't be dissapointed
on January 15, 2021
Posted by: Tuan
from Kansas City
I bought this product because I was a fan of the Swiffer duster. That thing is super effective at trapping dust.
To my surprise, it seems like there's always dirt and dust on the floor no matter how well you clean. This sweeper will show you just how dirty your house is and why you must clean often.
The only problem I have with this product is that it won't pick up large objects like you would with a sweeper and pan. It will only pick up dust, hair, and dirt.
I would recommend this to a friend!
Written by a customer while visiting swiffer.com
Customer Rating
2
Handle Broke!
on October 23, 2020
Posted by: LoveCleanFloors
from Grosse Ile, MI
The idea & concept of the Swiffer Sweeper Floor mop is great, and having a 4500 sq ft house with all hardwood floors except tiled bath & utility rooms, the Swiffer is a great way to easily keep my floors spotless... HOWEVER, echoing other NEGATIVE reviews, my handle just broke — HOW FRUSTRATING!!!!!
P&G, please put your innovation team to work on strengthening & fortifying the mop’s handle. You can’t use this product, no matter how nicely it cleans floors, if the handle breaks. Also, how do I get a replacement mop, as I did not expect to have problems? Thus I threw away the grocery receipt it was on.
P&G, please put your innovation team to work on strengthening & fortifying the mop’s handle. You can’t use this product, no matter how nicely it cleans floors, if the handle breaks. Also, how do I get a replacement mop, as I did not expect to have problems? Thus I threw away the grocery receipt it was on.
I would recommend this to a friend!
By Response from Swiffer, October 27, 2020
Oh no, LoveCleanFloors! We're very sorry you had that experience. it's not something that we expect to happen. We have many quality checks in place to ensure your Swiffer is in excellent condition, so you can keep those hardwood floors gleaming. We're sorry this instance didn't measure up to our standards. Please give us a call at (800) 214-8734, so we can help you further with this. We're here for you .
Written by a customer while visiting swiffer.com
Customer Rating
2
Frustrating
on October 7, 2020
Posted by: Liza
from CA
The wet pads always come off even you just cleaned a very small area. You need to put back the pads every minute to just finish the task. In frustration, I just used my hands or feet to mop. I thought the first time my swiffer was defective and hence bought a new one. It is still the same, wet pads come off easily. Very FRUSTRATING!!
No, I would not recommend this to a friend.
Response from swiffer.comBy The Swiffer Team, December 1, 2020
We expect the pads to stay on until the job is done, so we're disappointed to hear this! We always want our products to make cleaning a breeze, so this certainly isn't the experience we want you to have. We'd like to look into this further to see how we can help, if you'll give us a call at: (800) 214-8734 when you get a chance!
Written by a customer while visiting swiffer.com
Customer Rating
2
Worthless Basic Handle
on September 28, 2020
Posted by: Ozzman
from Roscommon, MI
You people should take more pride in your product.
The wet pads keep coming off no matter how many times you attach them to this piece of trash.
Like others have said these wet cloth pads dry out in use too quickly.
Not a happy camper on this end!
The wet pads keep coming off no matter how many times you attach them to this piece of trash.
Like others have said these wet cloth pads dry out in use too quickly.
Not a happy camper on this end!
No, I would not recommend this to a friend.
By Response from Swiffer, September 29, 2020
Quality is one of our top priorities, and we never want to leave you feeling disappointed, so we’d like to learn more about your experience and help you. Please give us a call at (800) 214-8734.
Written by a customer while visiting swiffer.com
Customer Rating
1
Literally I can’t t figure out the poles position
on August 26, 2020
Posted by: IraVader
from Indiana
Not rocket science, but I am thinking to contact Elon on this, or maybe go back to elementary school.
I bought this and since the 30 days have passed, I am conformed to have a 3 pole Swiffer. When trying to connect the three metal poles with the handle and with the pad area, holes do not match. I have tried assembling the poles in different positions to no luck.
I bought this and since the 30 days have passed, I am conformed to have a 3 pole Swiffer. When trying to connect the three metal poles with the handle and with the pad area, holes do not match. I have tried assembling the poles in different positions to no luck.
No, I would not recommend this to a friend.
Response from swiffer.comBy The Swiffer Team, September 17, 2020
We’re sorry to hear you’re having trouble with your Sweeper poles! We’d like to learn more about what’s going on so we can help, please give us a call at (800) 214-8734.
Written by a customer while visiting swiffer.com