Too hard to squeeze and when do finally get it to come, too much soap. No control.
Response from dawn-dish.comBy Customer Care, August 26, 2024
We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best. We'd like to help as well as share your experience with our Quality Team. When you have a chance, please reach out to us at (800) 725-3296.
[This review was collected as part of a promotion.] I love the packaging. I love not having to flip it, and I love that it doesn’t make a mess underneath it. I also love the smell. It smells so good. Dawn is easily the best dish soap.
No longer buying Dawn Dish Soap! New fresh scent, aka original in this listing, is the worst! I used it because it didn't give me a migraine or rash. All other Dawn scents, including this new one, give myself and many others migraines and/or skin problems. I will be finding a non P&G product to use for dishes, laundry smells, and poison ivy oil removal.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, August 23, 2024
We're very sorry to hear about your experience with our updated scent, Jen. Quality and safety have always been at the forefront of everything we do, and while scent preferences will always vary from person to person, we would not expect you to have this reaction when using it as directed. This is because all of our products go through extensive testing to ensure safety with proper use. Your wellbeing means a lot to us, and we hope that you're feeling better. While you most likely did so already, please discontinue using the Dishwashing Soap to avoid any further irritation. This isn't something we take lightly, so we'd like to make a report to our Quality and Safety Team, make sure your voice is heard about the change, and try our best to make things right. Please give us a call (800) 725-3296.
The "new scent" of this product is awful. Why did they change it? I have used Dawn for over 20 years, but I don't think I can continue using it because of this scent which is upsetting because the soap itself is the best.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, August 22, 2024
We're sorry you aren't happy with the recent change in Original Scent after 20 years of loyalty. We acknowledge that this is the first scent change for Dawn Original in over ten years, and we apologize for any inconvenience or dissatisfaction this may have caused. The fragrance change of Dawn Ultra Original was implemented after receiving positive feedback during extensive testing with consumers. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. We'd be happy to help you find a different scent from our many options that still have all of Dawn's cleaning power you know and love. We'd love to hear more about your experience so we can make a complete report to our team and help you further. Please hang on to the product and call us at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.
Horrible new scent. Why have you done this? Never buying again!!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, August 22, 2024
We're sorry to hear that you're not enjoying our Dawn Original scent. A lot of thought goes into our products, and this fragrance change was implemented after receiving positive feedback during extensive testing with consumers. We certainly value feedback such as this, and we'll be sure to let our team know how you feel. If you prefer a different scent, we hope that you'll give another Dawn version a try. You're always welcome to give us a call at (800) 725-3296 if there's anything more we can help you with.
They are selling this product as the original scent! It is NOT! They need to bring back the real original scent. This "clean scent" is AWFUL!!
Response from dawn-dish.comBy Customer Care, August 22, 2024
We're sorry to hear that you feel this way about the scent. This is the first scent change for Dawn Original in over 10 years, and it was implemented after receiving positive feedback during extensive testing with consumers. We'll be sure to share your comments with our team. While we don't currently have plans to reintroduce our previous Dawn Original scent, it may be helpful to know that we offer a variety of versions here at Dawn. We hope that you'll give another one a try if you'd prefer a different scent. If you'd like any further assistance, please give us a call at (800) 725-3296 when you have a chance.
[This review was collected as part of a promotion.] Dawn is one of the best dishwashiing liquids that you can ever use. I love the new no drip design bottle, and doesn’t leave a mess like traditional bottles. Dawn is great for washing dishes, pre treating laundry, and all around cleaning.