Customer reviews from dawn-dish.com
Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz. (00208) - Blue
Average customer rating
2.9
(1,833 Reviews)
Rating breakdown 1,833 reviews
5 Stars
785
4 Stars
64
3 Stars
20
2 Stars
69
1 Star
895
20%of customers recommend this product.
(
165 out of
819)
Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz. (00208) - Blue
Customer Rating
1
New clean scent is sickening and overpowering
on April 20, 2024
Posted by: Lar43
from New York
This new clean scent has an over powering sickening smell.
It literally is lingering on everything that I washed, including my hands. The stink now fills my whole house with a horrible perfume scent, which has given my wife and I a headache. In the trash it goes. What happened to the pleasant soapy smell I grew up with? Why did you change it? Why change something that is great? How did this possibly get passed through quality control?
I would never put this new version of dawn clean sent on an animal ever again the fumes are horrible and please do not respond by recommending me to try any of the other Dawn products, I’m done.
It literally is lingering on everything that I washed, including my hands. The stink now fills my whole house with a horrible perfume scent, which has given my wife and I a headache. In the trash it goes. What happened to the pleasant soapy smell I grew up with? Why did you change it? Why change something that is great? How did this possibly get passed through quality control?
I would never put this new version of dawn clean sent on an animal ever again the fumes are horrible and please do not respond by recommending me to try any of the other Dawn products, I’m done.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 23, 2024
We're sorry you're so disappointed with this scent update, as your happiness is very important to us. Additionally, your safety is our top priority. As you've shared your husband and you aren't remaining comfortable with this product, we encourage you to stop using it. Although our Team does a lot of work making sure you can use Dawn dish soap comfortably as directed, both of you may have a unique sensitivity to this soap that's leading you down this path. Thank you for reaching out about the recent scent change. As the first scent change for Dawn Original in over 10 years, we acknowledge your disappointment. Please be assured that we value your feedback greatly and know it will be shared with the rest of the Dawn Team. Consumer feedback is vital in helping us improve our products and ensuring that we deliver the best possible experience to our consumers; it’s also instrumental in guiding the Dawn Team as they continue to work on future innovations. Give us a call any Monday through Friday for additional assistance. Our number is 1 (800) 725-3296; we're here Mondays through Fridays, from 9 AM to 6 PM, EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Instant Headache from New Scent
on April 20, 2024
Posted by: SadlyGoodbye
from New Jersey
I am so disappointed in the (completely unnecessary) change in scent! The moment I opened the new bottle, I developed an instant headache and felt lightheaded. I have fibromyalgia and am very sensitive to smells in general, but few things have made me feel this ill this quickly. Worst of all, the scent lingers on your hands for hours, even after multiple hand washings. I have used Dawn for years, but I'm sorry to say that this will be the last bottle I ever buy.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 23, 2024
Because safety is our top priority, all Dawn dish soaps are thoroughly evaluated to be safe when used as directed. After learning about your experience, we recommend discontinuing use of this bottle, as you may have a personal sensitivity to this updated fragrance. As the first scent change for Dawn Original in over 10 years, we appreciate you may be disappointed. Please be assured that we value your feedback greatly and it will be shared with the rest of the Dawn Team. Consumer feedback is vital in helping us improve our products and ensuring that we deliver the best possible experience to our consumers; it’s also instrumental in guiding the Dawn Team as they continue to work on future innovations. For further assistance with this, we hope you’ll give us a call any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Get rid of new scent.
on April 20, 2024
Posted by: Ddtchr
No no no. Will not buy it again. New scent is horrible!!!!!!!!!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 23, 2024
We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
HATE the new stinky smell
on April 21, 2024
Posted by: CjCj
We have been using Ultra for many years. It has been hands-down our preferred dish detergent. We bought two bottles last month with the “new scent” and absolutely HATE it. Why destroy a successful product? What an absolutely obnoxious scent!!! We are throwing them out. What are you thinking? Get rid of this awful awful smell and go back to the way it’s been for years.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 23, 2024
We thank you for sharing your feedback on our recent change to Dawn Ultra Original, CjCj. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
No reason for the new scent, it is awful
on April 18, 2024
Posted by: formerdawnuser
My previous bottle of dawn was empty so I popped open the new one we had under the sink. I hadn't noticed it said new scent on it but as I was washing the dishes I was looking around the kitchen trying to figure out what that disgusting smell was. Finally it dawned on me that it was the soap. Terrible, I hate to switch brands but I can't have that small on my hands and dishes while cooking. Hopefully they see that awful feedback and switch back.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 19, 2024
We're sorry that you find the new Fresh Scent fragrance unappealing Extensive research and consumer testing goes into creating product features that we think our consumers willl, love, and your feedback is being shared with our team. Because preferences can vary from person to person, we offer a variety of dish soap versions. and we hope you'll consider trying another scent or our Free & Clear Unscented in the EZ-Squeeze bottle. Your loyalty is very important to us, and we’d like to talk with you more, to further help. Please give our Dawn Team a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
"New clean scent" ruins another great product.
on April 20, 2024
Posted by: Unhappycustomer123
from Illinois
If I wanted my dishes to smell like laundry detergent. I would put them in the washing machine. I will never understand why corporations. Change time test products, beloved by Americans. Who talks them into this kind of idiotic idea? I have never met a single person who complained about the original scent. Do they really believe they will attract new customers with a new scent? I would bet you will lose more long time customers then newly acquired ones. Fire who ever is responsible and immediately change it back.
Response from dawn-dish.comBy Customer Care, April 22, 2024
Thank you for sharing your feedback on our new Dawn Original Scent. We appreciate you taking the time to leave a review, as we send our products through many checks to ensure they provide the best results for you, and we know that our new Original scent may have impacted your experience of our product. So we can learn more about this to help our Quality Team improve our products in the future, and so we can provide assistance, please give us a call at 1-800-725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Poor decision
on April 20, 2024
Posted by: jtgirl2
I have been a loyal customer for many years. I think like most folks we tend to use the products we grew up with. Not sure why a marketing rep would think a change in fragrance would help their sales? The scent of familiar product feels like home to most people. The original scent was not overpowering and smelled clean. This new fragrance is awful! My dog won’t even eat from a dish cleaned with it! Fortunately I was able to find one large container of the original formula. Once that bottle is empty I’ll be looking for new dish soap : (
I think the Execs at Dawn have made a poor decision for their company.
I think the Execs at Dawn have made a poor decision for their company.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 23, 2024
We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience, as we send our products through many checks to ensure they provide the best results for you. So we can learn more about this to help our Quality Team improve our products in the future, and so we can provide assistance, please give us a call at 1-800-725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
new clean scent smells awful
on January 17, 2024
Posted by: dc24
new clean scent smells awful what happened to the orginal dalwn ultra ez squeeze
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, January 18, 2024
We appreciate that you're choosing Dawn for your kitchen, and are sorry you're disappointed with the scent of your recent purchase of our Platinum EZ-Squeeze dishwashing liquid. Extensive research and consumer testing goes into our products to create appealing features and superior cleaning ability. We realize that preferences can vary from person to person, so we also offer a variety of product versions and scents, and hope you'll find one you love. Your satisfaction is very important to us, and we’d like to learn more about your experience to further help. Please give our Dawn Team a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.
Written by a customer while visiting dawn-dish.com