Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
PLEASE listen to your feedback! New scent, NO GOOD
on August 29, 2024
Posted by: I heart ORIGINAL SCENT
from Eagle, Idaho
SO disappointed to find out that despite so many negative reviews, Dawn has no intention of going back to its ORIGINAL SCENT. All caps because it’s the fresh, wonderful scent we’ve all used over the years and keep coming back to again and again. PLEASE, don’t just claim to listen to your consumers. Really listen and bring back our Dawn.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, August 30, 2024
We're sorry to hear you aren't a fan of the upgraded scent. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly, and we have already relayed it to our Research and Development (R&D) team. Your input is vital in helping us improve our products and ensure that we deliver the best possible experience to our customers. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. In the meantime, we hope you'll try our unscented Dawn. We'd like to get more information to help, as well as share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 725-3296.
We have tried and tried and tried for months to get "used to" the new clean scent. We just can't. It smells like old lady perfume from the '70s. It is so overpowering that I can't fathom how many committees at the company had to approve this new scent during the design phases. It is truly an awful odor. It is pungent. It does not have a "clean" scent. The odor is resembles a scent one might use to cover up something that smells much worse - like someone who used WAY too much Glade spray to cover up their bathroom nightmare. Does it still clean? I suppose it does, but the scent is so strong that I end up just trying to force my way through the clean-up process so I can get away from the stench as quickly as possible. I can't find the original scent anywhere, so I guess the company just decided to kill the product which is an unfortunate decision. Unless the original scent is brought back, I cannot imagine a scenario where we would use Dawn anymore unless it's to prank someone else.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, August 30, 2024
We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
The new scent is brutal. Why would you want your food and utensils to smell perfumed? Corporate humans can be so unhealthy and gross. I know I can purchase the unscented version, but I feel like boycotting this brand and company just because they did this.
Response from dawn-dish.comBy Customer Care, August 30, 2024
We're sorry you aren't happy with the recent change in Original Scent. We acknowledge that this is the first scent change for Dawn Original in over ten years, and we apologize for any inconvenience or dissatisfaction this may have caused. The fragrance change of Dawn Ultra Original was implemented after receiving positive feedback during extensive testing with consumers. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. We'd be happy to help you find a different scent from our many options that still have all of Dawn's cleaning power you know and love. We'd love to hear more about your experience so we can make a complete report to our team and help you further. Please hang on to the product and call us at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.
PLEASE bring back the original scent! The new scent is TERRIBLE!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, August 29, 2024
We're sorry to hear you aren't a fan of the upgraded scent. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly, and we have already relayed it to our Research and Development (R&D) team. Your input is vital in helping us improve our products and ensure that we deliver the best possible experience to our customers. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. In the meantime, we hope you'll try our unscented Dawn. We'd like to get more information to help, as well as share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 725-3296.
Need to go back to old scent! New scent is absolutely TERRIBLE! had to go buy out old scent in town! Please go back to old scent which is clean and fresh! Why change something that isn’t broken?
Response from dawn-dish.comBy Customer Care, August 29, 2024
We're sorry to hear you aren't a fan of the upgraded scent. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly, and we have already relayed it to our Research and Development (R&D) team. Your input is vital in helping us improve our products and ensure that we deliver the best possible experience to our customers. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. In the meantime, we hope you'll try our unscented Dawn. We'd like to get more information to help, as well as share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 725-3296.
[This review was collected as part of a promotion.] We love dawn. Really versatile and good value. Smells great and keeps things non-greasy and clean. The packaging on this one is amazing and so easy
This new scent is terrible, and I will not buy Dawn again until the original scent is restored. It smells like laundry - which is nice on clothes, but AWFUL on dishes. I do not want to smell/taste "clean scent" on my food! I've been a lifelong Dawn user, but I'm done until the "clean scent" is reverted back to it's original.
Response from dawn-dish.comBy Customer Care, August 27, 2024
We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
You change the formula and the scent is awful. I’ve been using dawn for years, will be changing now.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, August 27, 2024
We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.