Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
5 to 1 star
on November 1, 2024
Posted by: Rv0917
from Oregon
New scent is awful. I’ve been a hardcore believer in your product for the past 30 years and use it for many cleaning activities beyond just dishes. Even used dawn to clean contaminated wildlife. However the new scent is unpleasant and even offensive. We just returned a large bottle and are looking for a new brand. A 5 star product is now a 1 star product.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, December 27, 2024
Thanks for leaving your review on Dawn Original's new scent, and for your loyalty these past 30 years! We're certainly aware of the potential impact this scent change may have on fans of our original blue liquid. While there aren't plans to bring back the old scent to the US market, the feedback we're receiving from consumers like yourself is taken very seriously by our Dawn Team. All of it helps us improve our products and ensure that we deliver the best possible hand dishwashing experience to you and others. We'd be glad to make this right, and hope you'll give us a call at (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
FRESH SCENT aka HIDEOUS
on November 3, 2024
Posted by: TTTT in NY
I wish I could give zero stars regarding your new "Fresh scent" , which is just awful. There is nothing fresh about it. I have allergies and am extremely sensitive to smells. This is very flowery, which is a scent that gives me headaches, runny nose, among many other symptoms. I was very loyal to your blue original, now I have switched to Joy lemon, because I know what a lemon smells like and I am okay with that. I cannot imagine what will happen when people try and bath their animals with this, because guess what?? Their sense of smell is much more sensitive than a humans. I'm not sure why this was changed. Please bring back the original and make this hideous scent a different color so people who need to avoid it, will. I bought an original scent and it was not the original scent. So unhappy with this!!!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, November 4, 2024
Thank you for sharing your experience with the recently updated scent of Dawn Ultra Original. Please be assured that we thoroughly test all of our ingredients for safety before we use them in a product, because your safety is our top priority. We're very sorry to learn you've had the experience you've shared, as we do not expect this for anyone. Based on what you shared we do recommend discontinuing use of this Dawn. Since you mentioned liking lemon, we hope you'll give our Dawn E-Z Squeeze Free & Clear Lemon Scent a try, as it has all of the cleaning power of Dawn you're not able to enjoy anymore. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New scent is a big fail!
on November 10, 2024
Posted by: Cicici
from Indiana
Please go back to the original scent. The new scent is clearly not popular among your loyal customers. Why would you want to change it in the first place is beyond me.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, December 27, 2024
We appreciate your review, and do apologize that you're not enjoying the Fresh new scent of Dawn Ultra Original. In hopes this would be a smooth transition to a new scent, we worked with a team of Dawn consumers, picking the fragrance they best enjoyed. We're sorry your nose doesn't agree with them, and will be sure to let our team know you'd like to return to the previous scent, as we do not have plans to return to that at this time. We have many, many fragrance options you can choose from, and we'd be happy to help you with that. Call us for additional help giving a different Dawn a try. We're here Mondays-Fridays, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Bring back original no scent
on November 13, 2024
Posted by: Coco little
from Lakeshore Ontario canada
New fresh scent is awful Can’t wash it off my hands - stinks forecer
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, December 27, 2024
Thanks so much for reaching out to Dawn and sharing that you're not happy with the staying power of the new scent of Dawn Ultra Original. We do apologize that you're not enjoying the Fresh fragrance update to this dish soap. Your happiness is very important to us, and learning you're not satisfied gives us pause. We wouldn't expect any Dawn fragrance to stick around as you've shared. However, if the soap isn't completely rinsed off, it's possible. Try rewashing your hands, and let us know how it worked out. We're here Mondays-Fridays, 9 AM to 6 PM, EST. Call us at 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
3
I’m not a fan on the new smell!!
on November 24, 2024
Posted by: Hogjaws
I feel like I’m washing my dishes and cleaning my counters with Kool Aid. There is nothing about the smell that says clean. Please at least give us an option of the original soap!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, December 26, 2024
We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We're sorry you're not enjoying this scent update, our first in well over 10 years. Because we don't have plans to return to the previous scent, know we'll share your feedback with our R&D team, as we greatly value your comments and experience. We suggest giving Dawn Free & Clear Fragrance Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate the Free & Clear version, or another version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Disgusting new smell.
on December 30, 2024
Posted by: AlexCA
I hate the new scent. Artificial fragrances give me massive headaches. I don't want a migrane every time I wash the dishes. When I first used it, I thought the smell was coming from the sponge, as if I used it with some other cleaner. It wasn't until I was trying to wash the smell off of my hands I realized it came from the soap. Do not recommend, I won't buy it ever again. I want soap that smells like soap not fragrances. I ended up giving it away and buying a different brand.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, January 6, 2025
We're sorry to hear that this has been your experience, and we hope that you're doing well. We can assure you that our Dawn Original has been thoroughly evaluated to be safe when used as directed, and we also put a lot of thought into creating features that we think you'll like. We'll make sure that your comments are passed along. We know you mention discarding the product, and we do recommend that you discontinue use of this particular product if this has been your experience. We suggest checking out our Dawn Free & Clear Fragrance-Free. So that we can learn more and gather some additional details for our Safety Team, please give us a call at (800) 725-3296 when you have a moment.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Overpowering scent
on March 30, 2025
Posted by: Fffffft
Please please please return to the original scent. The new fresh scent is far from fresh and so overpowering. I actually really looked forward to the original scent. Based on similar reviews I recommend you dump the fresh scent and return us to normalcy. There is enough change in the world.
Response from dawn-dish.comBy Customer Care, April 1, 2025
Thank you so much for your review. Our goal is for you to enjoy doing your dishes, so we're sorry that you find this scent too strong. Scent perceptions will vary from person to person though, so your feedback is important to us, and we'd like to connect about this and help. We can be reached at (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Terrible knew scent. Won't buy it.
on April 4, 2025
Posted by: Sandycat
from Sacramento , California
Clean Scent Is nasty. The original Dawn scent was the cleanest best smelling dish soap around. That is why I chose it over Palmolive. Back to Palmolive now as I csnt stand the new scent and threw all 5 bottles I ordered away. Even my friends wouldn't take it because of the nasty smell.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 7, 2025
Your loyalty means a lot to us, Sandy, and we're very sorry for your disappointment with the Dawn Original Dishwashing Liquid scent change. This is the first scent change for Dawn Original in over 10 years, but please be assured that we value your feedback greatly and are sharing it with the rest of our Dawn Team. Consumer feedback is vital in helping us improve our products and ensuring that we deliver the best possible experience to our consumers; it’s also instrumental in guiding the Dawn Team as they continue to work on future innovations. We'd like to learn more about your experience, try to make things right, and tell you more about our Dawn Free & Clear version that offers our lightest scent. Please give us a call at (800) 725-3296 so we can help you best.
Written by a customer while visiting dawn-dish.com