Customer reviews from dawn-dish.com
Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Average customer rating
2.9
(1,885 Reviews)
Rating breakdown 1,885 reviews
5 Stars
820
4 Stars
66
3 Stars
20
2 Stars
71
1 Star
908
20%of customers recommend this product.
(
165 out of
829)
Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
Very Disappointed in this Product
on February 14, 2024
Posted by: Tilduh
I love the feature of the bottle...no mess. However, this is not the same formula as the original Dawn. It soaps up really good at first and then the soap disappears almost immediately. I have used Dawn ever since I can remember using dish soap. I am so dissapointed your have changed the formula in this squeeze bottle and will try other dish soaps. This would certainly not take oil off of birds as you advertise with the original formula.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 15, 2024
Thank you for purchasing an EZ-Squeeze style bottle of Dawn Dish Soap. Please know, your happiness is very important to us, and what you're describing isn't something we expect, as we've not changed any cleaning ingredients in the soap. What you've described could be a result of cleaning very dirty dishes, as the more grease and grime Dawn cleans may require more frequent water changes and/or more soap added to the water. We'd be happy to talk further with you about this, and help as best we can. We're here Mondays through Fridays, from 9 AM to 6 PM, EST. Dial 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
What Have you Done??!?
on February 24, 2024
Posted by: Loonlight
from Boston MA
Omg... What have you done to Dawn, that it smells so overbearing and WAY overpowering??!? I can hardly breathe now, while doing my dishes. PLEASE bring the beautiful scent back, I bet of you! I'm sure that I'm not the only one!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 27, 2024
We're sorry to hear you've had this experience with our Dawn EZ-Squeeze. We want you to know our products are thoroughly evaluated to be safe when used as directed, so this is not something we'd expect to see. If you haven't already, we'd recommend you discontinue use of this product, and that you hold onto it in case we need to retrieve it for evaluation. So we can provide assistance with this, and gather some info for our Safety Team, please give us a call at 1-800-725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
AWFUL NEW SMELL
on February 25, 2024
Posted by: Bringbackoriginalscent
There are plenty of floral smelling soaps out there so not sure why you’d change the original scent to this monstrosity! Have used original Dawn forever. Will be trying another brand next time that doesn’t linger on everything.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 27, 2024
Thank you for leaving your thoughts on our new Dawn scent. We understand how frustrating it can be when a product you know changes, but we want you to know that we send our products through many checks to ensure they provide the best results for you. So we can learn more about this to help our Quality Team improve our products in the future, and so we can provide assistance, please give us a call at 1-800-725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
3
New scent smells terrible
on March 9, 2024
Posted by: Anonymous
from Adams, Massachusetts
I have used original Dawn for as long as I can remember. I am so disappointed with the new scent. I can only describe it as sweet and kind of floral. That's not a scent I want for dishes. I want a fresh scent not artificially sweet. Please bring back the original scent. I will not buy the new scent again.
Response from dawn-dish.comBy Customer Care, March 11, 2024
We're sorry you don't like the recent change in Dawn's Original Scent. When we design our products, we do extensive research and consumer testing to create features we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team. So we can learn more about your experience, please call us at (800) 725-3296 Monday through Friday, from 9 AM to 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Zero Stars for New Scent
on September 13, 2024
Posted by: murphk9s
Zero Stars for New Scent! It is anything, but Fresh. Why did you have to mess with a good thing and make it nauseating? I have used Dawn for probably 30 years, this New Fresh scent is my last. PLEASE DO NOT USE ON ANY HELPLESS LITTLE DUCKLINGS!
Response from dawn-dish.comBy Customer Care, January 2, 2025
Thanks for your review on the new scent of Dawn Original. We're so sorry you don't like it and that it made you feel nauseous. Because our consumers' safety comes first, we'd recommend discontinuing any further use of Dawn Original, if you haven't already. And, please give us a call at (800) 725-3296, as we'd love to help you get a different Dawn version and have a chance to regain your loyalty for at least another 30 years!
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New Dawn Scent is Terrible
on September 28, 2024
Posted by: Kat789
I have used Dawn for years and it was my favorite dish soap, however the new scent is terrible! I will no longer be purchasing Dawn unless you change back to the old scent. I could not figure out what smelled so bad at first, then realized it was the new Dawn soap bottle. I will be throwing out the rest of this bottle and switch to a different brand of soap.
Response from dawn-dish.comBy Customer Care, September 30, 2024
Your long-time loyalty means a lot to us, Kat, and we thank you for reaching out about the recent scent changes to our Dawn Ultra Original. This is the first scent change for Dawn Original in over 10 years, and we're very sorry for your disappointment. The fragrance change of Dawn Ultra Original was implemented after receiving positive feedback during extensive testing with consumers. Please be assured that we value your feedback greatly and are sharing it with the rest of our Dawn Team. Consumer feedback is vital in helping us improve our products and ensuring that we deliver the best possible experience to our consumers; it’s also instrumental in guiding the Dawn Team as they continue to work on future innovations. If you're a fan of unscented products, we think you might love our Dawn E-Z Squeeze Free & Clear Fragrance-Free Dishwashing Soap. Thank you again for taking the time to share your feedback with us, and please feel free to give us a call at (800) 725-3296 for more help.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Disgustingly Scented Dawn
on October 2, 2024
Posted by: Murphk9s
Zero Stars for New Scent! It is anything, but Fresh. Why did you have to mess with a good thing and make it nauseating? I have used Dawn for probably 30 years, this New Fresh scent is my last. PLEASE DO NOT USE ON ANY HELPLESS LITTLE DUCKLINGS!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, January 2, 2025
We're sad to read your review on Dawn Original's new scent. Please know, consumer safety is our highest priority as all our products are tested to ensure this when following the usage directions. So because you experienced nausea, we'd certainly recommend discontinuing any further use of Dawn Original, if you haven't already. In its place, we think you'll enjoy Dawn Free & Clear Unscented, or Dawn Free & Clear Lemon, which has a light citrus scent. Kindly give us a call at (800) 725-3296, and we'll be happy to help you get a bottle!
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New scent stinks
on October 3, 2024
Posted by: Holding nose
I have used Dawn since it came out but this new scent stinks so I am changing brands.
Response from dawn-dish.comBy Customer Care, January 3, 2025
Your loyalty to Dawn over the years is very much appreciated, and we're sorry to hear that you feel this way. We do put a lot of thought into creating features that we think you'll like, and we'll make sure that your comments are passed along. For a lighter scent, we suggest checking out our Dawn Free & Clear. We also have our Dawn Free & Clear Fragrance-Free available. If you'd like any further assistance, please give us a call at (800) 725-3296.
Written by a customer while visiting dawn-dish.com