Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
New scent is horrible
on September 25, 2024
Posted by: Joe p
from Florida
Offer the old scent also the new clean sent is horrible
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, January 2, 2025
We’re sorry to hear you're not enjoying the smell of our Dish Soap! We understand that preferences can vary from person to person, and we design our products with our customers in mind, in hopes that you'll love it as much as we do. So we apologize that that's not the case this time. Please know that comments like yours are how we determine the decisions we make about future products and changes, so you can be assured that we will be sharing your comments with the rest of our team! If you'd like to tell us more, and so we can help you find a scent you may enjoy more, give us a call: 1-800-725-3296
This “new scent” is trash. If it isn’t broke, don’t fix it. This is such a weird thing to do. Nobody. NOT ONE PERSON asked for this. Bring back the Dawn we know!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, September 25, 2024
We're sorry you aren't happy with the recent change in Original Scent. We acknowledge that this is the first scent change for Dawn Original in over ten years, and we apologize for any inconvenience or dissatisfaction this may have caused. The fragrance change of Dawn Ultra Original was implemented after receiving positive feedback during extensive testing with consumers. At this time, we do not have plans to reintroduce the old Dawn scent. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. We'd be happy to help you find a different scent from our many options that still have all of Dawn's cleaning power you know and love. We'd love to hear more about your experience so we can make a complete report to our team and help you further. Please hang on to the product and call us at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.
Don has always been and always will be my absolute favorite soap. It takes off the breastmilk film with ease. It smells great and is not too harsh for my hands. I always make sure I am stocked up.
Written by a customer while visiting influenster.com
Customer Rating
1
Ez-squeeze is awful
on September 23, 2024
Posted by: Freakanatha
My wife bought the bottle with the ez-squeeze top and I hate it. Takes forever to squeeze the detergent out. Won't buy it again unless you go back to the old top.
Response from dawn-dish.comBy Customer Care, January 3, 2025
We're disappointed to hear you aren't enjoying the EZ-Squeeze top. Your feedback is greatly appreciated and we'll let the rest of our team know how you feel. If you have questions or would like to share more, give us a call at (800) 725-3296.
Why change a good dependable soothing scent. Every dish soap is trying to be a perfume. I don’t want my dish water smelling like a delicate flower. I want it to smell like it knows what it’s doing and can stand alone like it had been all these years. Please we don’t need another change, we need someone to magnify what always was and has been the trusted reliable scent of the original Dawn.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, January 3, 2025
Thank you for taking the time to share with us. Our team is always researching, and taking in consumer feedback to help us innovate our Dawn products. We changed the scent of our Dawn Original, after we had received positive feedback during our extensive research. We understand that everyone has their own scent preference, and we're sorry to hear you aren't a fan of the change. We'll be sure to share this with our team. If you would like to share more, please feel free to give us a call at (800) 725-3296.
I used to put Dawn on dry hands to remove grease and oil from working on cars, then rinse. Opened a new bottle and thought I'd been scammed by an online reseller filling fake bottles with cheap soap. Smells like dollar store laundry soap. Felt like dollar store laundry soap. Didn't clean my hands as well as before, let alone trying to use it in my parts washer for aluminum. I feel bad for having my kids use it because even they thought the stink was horrific. Thanks for 25 years of value, and no thanks to a premium Dawn product. Dawn will no longer be a generational staple in our household(s).
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, January 3, 2025
Thank you for sharing your experience with us. Our team performs rigorous quality tests, and extensive research to provide you with the best experience. We wouldn't expect for the scent change to affect the greasing fighting power of our Dawn Original. We'd like to learn more, and would appreciate you giving us a call at (800) 725-3296.
New scent is terrible. Would give no stars if I could.
Response from dawn-dish.comBy Customer Care, January 3, 2025
We're sorry to hear you aren't enjoying the new formula. We appreciate you letting us know how you feel, and we'll be sure to pass your thoughts along to the rest of our team.
I have a fragrance allergy and cannot use this new scent. I had been more than happy with the original scent for the last 20 years. Very sad for the change. Wish companies would think about us customers that have allergies.
Response from dawn-dish.comBy Customer Care, September 23, 2024
Your loyalty over the years is very much appreciated, and we're sorry to hear that this was your experience. We hope that you're feeling better. We can assure you that our Dawn Original has been thoroughly evaluated to be safe when used as directed. We also put a lot of thought into creating features that we think you'll like, and your comments will be shared with our team. We do recommend that you discontinue use of this particular product, if you haven't already, and we hope that you'll give another Dawn version a try. We suggest checking out our Dawn Free & Clear Fragrance-Free. So that we can learn more and gather some additional details for our Safety Team, please give us a call at (800) 725-3296 when you have a chance.