Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz. (00208) - Blue
Customer Rating
2
Doesn't work as well as the original.
on June 15, 2024
Posted by: Sandi Y
I bought the ultra 2 months ago. I LOVE Dawn dishwashing product so I tried this. Big mistake. At the beginning it worked terrific. By the time I got to the bottom third of the bottle, it just wasn't working. I put in one squeeze after another. This one meal of dishes took 6 squeezes! No good. I'm back to the original. I hope it's still available.
Response from dawn-dish.comBy Customer Care, June 18, 2024
We're sorry you didn't get the clean you expected with your recent Dawn purchase, Sandi. Please be assured that we value your feedback greatly and I’m sharing it with the rest of my Dawn Team. Consumer feedback is vital in helping us improve our products and ensuring that we deliver the best possible experience to our consumers; it’s also instrumental in guiding the Dawn Team as they continue to work on future innovations. We have many quality checks to ensure our products get to you with the best results, so we don't expect these things to happen. Please be assured that we value your feedback greatly and I’m sharing it with the rest of my Dawn Team. Consumer feedback is vital in helping us improve our products and ensuring that we deliver the best possible experience to our consumers; it’s also instrumental in guiding the Dawn Team as they continue to work on future innovations.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Nauseating
on June 16, 2024
Posted by: JMBme
Was already having a decently bad day when I first used the NEW Fresh Scent ORIGINAL Dawn and the odor just tipped the scale for the day to irredeemable. It gave me an instant headache and nausea. I don't need unscented - my daughter brought home the pomegranate scent and it's fine, but the NEW Fresh Scent ORIGINAL is horrendous. Now I'm hoarding a small bottle of the previous original I found under my bathroom cabinet to sniff when I'm feeling sentimental about the good ole days.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, June 17, 2024
We're sorry to hear you've had this experience with our Dawn Original. We want you to know our products are thoroughly evaluated to be safe when used as directed, so this is not something we'd expect to see. If you haven't already, we'd recommend you discontinue use of this product, and that you hold onto it in case we need to retrieve it for evaluation.
We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience. These changes were made after receiving positive feedback from extensive consumer testing. So we can learn more about this for our Safety Team, and so we can provide assistance, please give us a call at 1-800-725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Terrible New Scent
on June 16, 2024
Posted by: Mike and Fam
from OH
I have been a loyal Dawn user for decades and the new scent for the original Dawn is terrible. For a family who has multiple people who are highly sensitive to smell Dawn was the perfect combination of quality cleaning with a non offensive odor. Now it's ruined. The change has forced me me to look for a different brand for the first time in years. Congratulations on losing loyal customers. I'd give it a zero if possible.
Response from dawn-dish.comBy Customer Care, June 18, 2024
We're sorry you aren't happy with the recent change in Original Scent. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over ten years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver the best possible experience to our customers. We hope you'll try our Dawn E-Z Squeeze Free & Clear Fragrance-Free, which has all of Dawn's cleaning power and no added scent. We'd love to hear more about your experience so we can make a complete report to our team and help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
None
on September 13, 2024
Posted by: Janz
from ARIZONA
I accidentally bought dawn new fresh scent. I hate it! The smell is not good at all. I have gone back to palmlive! Go back to the original scent.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, January 2, 2025
We appreciate you taking the time to let us know your thoughts on Dawn Original's new scent! We'd recommend giving Dawn EZ-Squeeze Free & Clear Unscented a try, as it has all the cleaning power of Dawn with no added scent. We'd also love a chance to help you further and regain your loyalty, so please call us at (800) 725-3296 anytime Monday-Friday, between 9am and 6pm EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Terrible new scent
on September 29, 2024
Posted by: Jules2
I used to use dawn all the time… until they changed the scent. I don’t know what they used or did but the new scent is HORRIBLE.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, January 2, 2025
We're disappointed to hear you aren't enjoying the new formula change to Dawn. Feedback like this is important to us, so we'll pass this along to the rest of our team. If you'd like to share more, give us a call at (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Horrible new scent
on October 9, 2024
Posted by: Storybook12
The new scent is migraine-inducing smells-like-scented-trashcan BAD. I mean it's horrendous. Absolutely not, I'll skip dawn in the future.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, October 10, 2024
Thank you for sharing your experience with the new scent of Dawn. Please be assured that we thoroughly test all of our ingredients for safety before we use them in a product, and this is not something we would expect. Safety is our top priority and based on what you shared we do recommend discontinuing use of this Dawn. We hope you'll give our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Smells like death and poision
on October 25, 2024
Posted by: Zephyr
from vermont
Dawn was great Up until a couple months ago when P&G changed the smell to something absolutely horrific.
That is the problem with capitalism. Regardless if it was a mistake or a supply issue capitalists would rather put out an inferior product just to scrape every penny out of your pocket. what's worse is Private equity buying every company and cannabulizing them by selling their products in grocery stores.
THIS IS A BAD MOVE P&G A BAD MOVE YOU HAVE MADE ENEMYS THIS YEAR.
CHANGE IT BACK!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, January 3, 2025
We appreciate you letting us know how you feel about the scent change we made to Dawn Original. And please be assured that all the feedback we're receiving is taken seriously by our team! While there aren't plans to bring back the old scent, you might want to give Dawn Free & Clear Unscented or Dawn Free & Clear Lemon a try. Both come in EZ-Squeeze bottles with all the cleaning power of Dawn minus any or heavy fragrance. If you call us at (800) 725-3296, we'd be happy to help you pick up a bottle.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New scent bad for those w/ scent sensitivity’s
on October 26, 2024
Posted by: Sylynn
from Buffalo, NY
New scent is absolutely atrocious. Been using Dawn my entire life, but I guess they were tired of loyal customers. Time to move on to another company.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, December 28, 2024
Thank you for sharing your experience with the new scent of Dawn, and we appreciate your loyalty. Please be assured that we thoroughly test all of our ingredients for safety before we use them in a product, and this is not something we would expect. Safety is our top priority and based on what you shared we do recommend discontinuing use of this Dawn. We hope you'll give our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com