Your long-time loyalty to Dawn is very important to us, and we're sorry that you're so saddened by the scent update to Dawn Ultra Original. Our Quality Team assures us that thorough rinsing should remove scent from all dishes. Sometimes, older dishes or certain materials, such as plastics, can carry scent longer than usual. If that's the case here, consider immediately washing these dishes, with a small amount of soap, and thoroughly rinsing. Remove any lingering fragrance by soaking the affected dishes in hot water with distilled vinegar. We'd be happy to help you give a different Dawn a try, such as our Free & Clear Fragrance Free. Give us a call any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.

We're sorry to hear that this has been your experience, and we hope that you're doing well. We can assure you that our Dawn Original has been thoroughly evaluated to be safe when used as directed. As well, a lot of thought goes into our products, and this fragrance change was implemented after receiving positive feedback during extensive testing with consumers. We also have many quality checks in place to ensure that you can use Dawn with ease, and we wouldn't expect the product scent to be imparted onto your dishes. However, if the product hasn't been completely rinsed off, or if the dishes have been worn to the point of being porous, it's possible. For dishes that seem to pick up a scent, make sure not to soak them and instead rinse them right away. We'll be sure to share your comments with the rest of our team, and we do recommend that you discontinue use of this particular product, if you haven't already. While we don't currently have plans to reintroduce our previous Dawn Original scent, we do have other Dawn versions available, and we suggest giving our Dawn Free & Clear Fragrance-Free a try. So that we can learn more and gather some details for our Safety Team, please give us a call at (800) 725-3296 when you have a chance.

Thank you for sharing your experience with the new scent of Dawn. We’re so sorry to learn that it’s bothering your allergies, as we work very hard to thoroughly test all of our ingredients for safety before we use them in a product, so what you’ve shared isn’t what we expect. Safety is our top priority and based on what you shared we do recommend discontinuing use of this Dawn. Your feedback is important to us, and we want to ensure you have the best experience with our products, and we’ll be sure to share your review with our Team. In the meantime, we hope you'll give our Dawn Free & Clear Fragrance Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.