Customer reviews from dawn-dish.com
Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Average customer rating
3.2
(2,239 Reviews)
Rating breakdown 2,239 reviews
5 Stars
1,145
4 Stars
81
3 Stars
24
2 Stars
72
1 Star
917
20%of customers recommend this product.
(
166 out of
834)
Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
Overpowering new scent
on December 18, 2024
Posted by: pam70
from CA
I just ran out of my large refill sized dawn and bought. I was shocked and overwhelmed when I filled the sink to do dishes. The smell was so overpowering, cloying and perfumy. It caused my scent-sensitive husband to require his inhaler to mitigate the coughing fit he experienced. We had to air out the kitchen. I've used Dawn for as long as I can remember, but cleaners should not require such a strong scent. Please bring back the "original" scent!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, December 20, 2024
Thank you so much for being a long-time Dawn user, Pam. We're very sorry to hear about you and your husband's experience with our new scent. Quality and safety have always been at the forefront of everything we do, and while scent preferences will always vary from person to person, we would not expect anyone to have this kind of reaction when using it as directed. This is because all of our products go through extensive testing to ensure safety with proper use. We hope your husband is feeling well and we appreciate your feedback. Your wellbeing means a lot to us, so please discontinue using the Dishwashing Soap if you haven't done so already. This isn't something we take lightly, so we'd like to make a report to our Quality and Safety Team, make sure your voice is heard about the change, and tell you more about our new Dawn EZ-Squeeze Free & Clear Unscented Dish Soap as it has the cleaning power of Dawn you know, love, and trust, yet is unscented. Please give us a call (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New Smell Is Awful
on December 17, 2024
Posted by: Sarahek
from Wisconsin
The new smell is awful and I’m so disappointed. The smell is cloying and the odor and taste linger on dishes. Please please bring back the original scent!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, December 20, 2024
We're sorry to hear that this has been your experience. We do have many quality checks in place to ensure that you can use our products with ease, and we can assure you that our Dawn Original has been thoroughly evaluated to be safe when used as directed. We also put a lot of thought into creating features that we think you'll like. We wouldn't expect Dawn to impart the product scent/taste into your dishes. However, if the soap isn't completely rinsed off, or if the dishes have become porous, it's possible. If certain items always pick up a flavor, they're probably worn to the point of being porous, and we suggest that you don't soak these items and instead rinse them off immediately. Your comments will be shared with our team, and we do recommend that you discontinue use of this particular product, if you haven't already. For a lighter scent, we suggest checking out our Dawn Free & Clear. We also offer our Dawn Free & Clear Fragrance-Free. So that we can learn more and gather some additional details for our Safety and Quality Teams, please give us a call at (800) 725-3296 when you can.
Written by a customer while visiting dawn-dish.com
Customer Rating
3
Great Prodicr but Poor Bottle Design
on December 17, 2024
Posted by: spcoggs_568
Cleans as expected from Dawn. The packaging is disappointing. It claims less mess, but does drip. Also difficult to squeeze so I end up with WAY more dish detergent than I need each use. Would not recommend buying this bottle style.
Written by a customer while visiting influenster.com
Customer Rating
1
Terrible new scent— loyal buyer going elsewhere :(
on December 16, 2024
Posted by: Sad Loyal Customer
from Mundelein IL
I’m so disappointed by the new “fresh” Dawn scent — it’s overpowering, too “floral” for dishes, and lingers when dishes should just smell clean. I’ve won’t be buying Dawn again, which is such a bummer for me; Dawn is the only dish soap I’ve ever bought for my household over the past 20 years! It’s a great product, but the new ”fresh scent” is a deal-breaker here. If it comes back, so will I!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, January 7, 2025
We appreciate your great loyalty to Dawn over the years, and we're sorry to hear that you're feeling disappointed. We can assure you that a lot of thought goes into our products, and this fragrance change was implemented after receiving positive feedback during extensive testing with consumers. We'll make sure to share your comments with our team. If you'd prefer a different scent, we recommend trying out another Dawn version. It may be helpful to know that our Dawn Free & Clear features our lightest scent, and we also have our Dawn Free & Clear Fragrance-Free available. If there's anything more we can assist you with, please give us a call at (800) 725-3296 when you have a chance.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New Scent is a miss.
on December 15, 2024
Posted by: bethany88
The new scent is very off-putting. Have been using the new formula for a few weeks, and was trying to get used to the new smell, but rather than acclimating, I have found myself increasingly nauseated.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, December 31, 2024
Thank you, Bethany, for sharing your experience with the new scent of Dawn Ultra Original. Please be assured that we thoroughly test all of our ingredients for safety before we use them in a product, so what you're sharing isn't what we expect. Safety is our top priority and based on what you shared we recommend you no longer use this bottle of Dawn. We suggest you give Dawn Free & Clear Fragrance Free a try, as it has all of the cleaning power of Dawn - and no added fragrance to get in the way. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you pick up your next bottle. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Whyyyyyyy Dawn
on December 15, 2024
Posted by: BrookeinIllinois
from Alton, Illinois
Just bought a new bottle of dawn a few days ago. I have been buying dawn all of my life (my dad was a commercial fisherman in Alaska during the big ExxonMobil spill in the 80s that made the duck famous and we've been loyal since) but the newly added fragrance is AWFUL. I was disappointed to find out this was a permanent change. I won't be purchasing anymore. I don't know why P&G thought anyone wanted their cereal bowls to reek of perfume especially when we all loved the original scent. This was a dumb move.
Response from dawn-dish.comBy Customer Care, December 20, 2024
We're sorry to hear that a great Dawn fan like you is feeling disappointed. This is the first scent change for our Dawn Original in over 10 years, and it was implemented after receiving positive feedback during extensive testing with consumers. We'll make sure that your comments are shared with the rest of our team, and we do recommend giving another Dawn version a try if you'd prefer a different scent. It may be helpful to know that you can find our lightest scent in our Dawn Free & Clear, and we also have our Dawn Free & Clear Fragrance-Free available. You're always welcome to give us a call at (800) 725-3296 if there's anything more we can assist you with.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Caused an asthma episode
on December 14, 2024
Posted by: Bee13
from Missouri
I received this by mistake. I thought I was getting Original Scent, Dawn Ultra.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, December 31, 2024
Thanks, Bee, for sharing your thoughts on your recently purchased bottle of Dawn Ultra. You may not be aware that there was a recent scent change for Dawn Ultra Original. It's moved to a new, Clean scent. We hope you'll like it! Know we're here to help you get the best results from any bottle you purchase, and are happy to talk further with you about this purchase. Call us for more help with this concern any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Are you listening?
on December 14, 2024
Posted by: Disy
PLEASE READ THESE REVIEWS!! I would say that the thousands of negative reviews should also qualify as "extensive customer testing" and we all hate it! To just shrug off these complaints after using a product for decades feels so wrong. Please listen to us, your former loyal customers, and bring back the old formula!
Response from dawn-dish.comBy Customer Care, December 17, 2024
We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com