Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
The new scent makes me sick! Really! Sick!
on October 5, 2024
Posted by: Leslie62
from Portland, Oregon
The new scent literally makes me sick! I love Dawn and I’ve always preferred it to any other brand of dish soap. But I can’t buy it anymore because of the new scent! I get a horrible headache when I smell it. It feels like someone actually poured the soap up my nose and directly into my brain. At first I thought it was just the power wash version, but then I got the jug. Oh, no! It’s in there, too! 😭🤢🤦♀️
Response from dawn-dish.comBy Customer Care, October 7, 2024
Thank you for sharing your experience with the new scent of Dawn, Leslie. Please be assured that we thoroughly test all of our ingredients for safety before we use them in a product, and this is not something we would expect. Safety is our top priority and based on what you shared we do recommend discontinuing use of this Dawn. We hope you'll give our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Awful new scent. Smells like shampoo or body wash. Worse, the fragrance clings to my travel mug lid, ruining the taste the coffee. Never had that problem with old Dawn!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, January 2, 2025
We appreciate your loyalty to Dawn and sharing this feedback on the new scent of Dawn Original! To remove strong scents from dishes and mugs, try soaking them in hot water with some distilled white vinegar added in. Going forward, we recommend giving Dawn Free & Clear, Unscented, or Dawn Free & Clear, Lemon Essence, a try. Both come in EZ-Squeeze bottles with all the cleaning power of Dawn, but without any added or heavy fragrance. You're welcome to call us at (800) 725-3296 for further assistance.
Have used dawn for 20+ years, now looking for a new dish soap. Do not like the new scent
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, January 3, 2025
Thanks for being such a great Dawn fan over the years. We're sorry that you're not enjoying the scent, and we'll make sure that your feedback is passed along. If you'd prefer a different scent, we recommend giving another Dawn version a try. You're always welcome to give us a call at (800) 725-3296 if there's anything more we can help you with.
I have used Dawn since it came out but this new scent stinks so I am changing brands.
Response from dawn-dish.comBy Customer Care, January 3, 2025
Your loyalty to Dawn over the years is very much appreciated, and we're sorry to hear that you feel this way. We do put a lot of thought into creating features that we think you'll like, and we'll make sure that your comments are passed along. For a lighter scent, we suggest checking out our Dawn Free & Clear. We also have our Dawn Free & Clear Fragrance-Free available. If you'd like any further assistance, please give us a call at (800) 725-3296.
I have used Dawn for a while but we have just been through Helene and have been without power, hot water and the ability to use a dishwasher since Friday, September 27th. I purchased a new bottle so I could hand wash dishes in cold water and be sure greasy stuff would come off and dishes would be clean. It’s been great! Now if only my power would come back on. I’m thankful for what I have though.
I've always only ever used blue dawn for nearly everything in my home. I absolutely cannot do the horrendous new clean scent. It's truly awful. It makes dishes smell and taste like bad perfume. Please please go back, Dawn, if you see this because I don't want to switch but I'm going to have to.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, October 3, 2024
We certainly appreciate your incredible loyalty to Dawn, and we're sorry to hear that this has been your experience. A lot of thought goes into creating features that we think you'll like, and we also have many quality checks in place to ensure that you can use Dawn with ease. We wouldn't expect the product scent to impart onto your dishes, but if they're worn to the point of being porous, it's possible. We suggest making sure that items that pick up a scent are rinsed immediately and aren't soaked. We hope this is helpful. We do value your feedback, and we'll make sure that your comments are passed along to the rest of our team. While we don't currently have plans to reintroduce our previous Dawn Original scent, we hope that you'll give another Dawn version a try if you'd prefer a different scent. We'd like to mention that our Dawn Free & Clear features our lightest scent, and we also offer our Dawn Free & Clear Fragrance-Free. You're always welcome to give us a call at (800) 725-3296 if there's anything more we can assist you with.
Smell is horrible. I have always used Dawn and I absolutely love the squeeze bottle design, but I have started having to buy another brand because this new scent gives me a headache. Why does dish soap even need a scent at all?
Response from dawn-dish.comBy Customer Care, October 3, 2024
We're sorry to hear that a great Dawn fan like you had this experience, and we hope that you're feeling better. We can assure you that our Dawn Original has been thoroughly evaluated to be safe when used as directed. We also put a lot of thought into creating features that we think you'll like, but we certainly understand that preferences can vary. We value your feedback, and your comments will be passed along. We do recommend that you discontinue use of this particular product, if you haven't already. For an unscented product, we suggest checking out our Dawn Free & Clear Fragrance-Free. So that we can learn more and gather some details for our Safety Team, please give us a call at (800) 725-3296 when you have a chance.
Have always used dawn. The new "clean scent" is just awful. I loved the old one. I honestly didnt even know they changed it and the second I used it I could smell the new scent and I cant use this product anymore it gives me a headache.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, October 3, 2024
Thanks for being such a great Dawn fan over the years. We're sorry to hear that this was your experience, and we hope that you're feeling better. Our Dawn Original has been thoroughly evaluated to be safe when used as directed, and we also put a lot of thought into creating features that we think you'll like. Your comments will be passed along, and we do recommend that you discontinue use of this product, if you haven't already. We do offer a variety of versions here at Dawn, and we hope that you'll give another one a try. For our lightest scent, we suggest checking out our Dawn Free & Clear. You also may be interested in our Dawn Free & Clear Fragrance-Free. We'd like to learn more about your experience and gather some additional details for our Safety Team, so please give us a call at (800) 725-3296 when you can.