Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
5
No mess
on January 2, 2025
Posted by: lucerozx_5515
[This review was collected as part of a promotion.] This soap is a must have! My first type trying this kind of packing and I love the cleanliness of it, no mess or dripping. My dishes are left squeaky clean.
I used to LOVE dawn! I would pick it over any other soap, because it didn’t leave things smelling like a flower or cleaning product. I recently moved and as I was getting new kitchen supplies I knew it was Dawn. However, after the first time using I knew something was different. I didn’t even notice the “new clean scent” sticker until after I’d complained to several different people that something had changed. So yeah…the new scent makes it smell too strong and now my dishes taste soapy after washing. I won’t be buying Dawn anymore.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, January 2, 2025
We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
The new scent smells like strong laundry detergent, in a bad way. When I wash the dishes, the scent lingers on the dishes even when they are dry. It doesn't smell clean or appetizing, it smells like very strong overpowering laundry detergent or fabric softener. I hate smelling it when I eat or drink.
New scent is unpleasant. Have used dawn my entire life. No longer use.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, January 7, 2025
Your long-time loyalty means the world to us, Jen, and we thank you for reaching out about the recent scent changes to our Dawn Ultra Original. This is the first scent change for Dawn Original in over 10 years, and we're very sorry for your disappointment. The fragrance change of Dawn Ultra Original was implemented after receiving positive feedback during extensive testing with consumers. Please be assured that we value your feedback greatly and we're sharing it with the rest of our Dawn Team. Consumer feedback is vital in helping us improve our products and ensuring that we deliver the best possible experience to our consumers; it’s also instrumental in guiding the Dawn Team as they continue to work on future innovations. If you're a fan of unscented products, we think you might love our Dawn E-Z Squeeze Free & Clear Fragrance-Free Dishwashing Soap. Thank you again for taking the time to share your feedback with us, and please feel free to give us a call at (800) 725-3296 for more help.
I hate the new scent. Artificial fragrances give me massive headaches. I don't want a migrane every time I wash the dishes. When I first used it, I thought the smell was coming from the sponge, as if I used it with some other cleaner. It wasn't until I was trying to wash the smell off of my hands I realized it came from the soap. Do not recommend, I won't buy it ever again. I want soap that smells like soap not fragrances. I ended up giving it away and buying a different brand.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, January 6, 2025
We're sorry to hear that this has been your experience, and we hope that you're doing well. We can assure you that our Dawn Original has been thoroughly evaluated to be safe when used as directed, and we also put a lot of thought into creating features that we think you'll like. We'll make sure that your comments are passed along. We know you mention discarding the product, and we do recommend that you discontinue use of this particular product if this has been your experience. We suggest checking out our Dawn Free & Clear Fragrance-Free. So that we can learn more and gather some additional details for our Safety Team, please give us a call at (800) 725-3296 when you have a moment.
I finally ran out of my original Dawn with the smell that is perfect. So I bought the one with the new fresh scent and I am now looking for a new dish soap. The scent is overpowering and way too much. I just want clean dishes and I have used Dawn for over 25 yrs, but can’t stand the new smell. I could buy the Dawn Free and Clear, but it costs more and you see this happen all the time. A company changes its product, which people don’t like, then offers the one they want at a higher price.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, January 7, 2025
Thank you for reaching out about the recent scent changes to our Dawn Ultra Original. This is the first scent change for Dawn Original in over 10 years, and we're very sorry for your disappointment. The fragrance change of Dawn Ultra Original was implemented after receiving positive feedback during extensive testing with consumers. Please be assured that we value your feedback greatly and we're sharing it with the rest of our Dawn Team. Consumer feedback is vital in helping us improve our products and ensuring that we deliver the best possible experience to our consumers; it’s also instrumental in guiding the Dawn Team as they continue to work on future innovations. Thank you again for taking the time to share your feedback with us, and please feel free to give us a call at (800) 725-3296 for more help.
Life long user of Dawn.. but no more.. the new scent is sickening and gives me and my family a headache. Not a good idea; please bring the the option of the original scent back.
Response from dawn-dish.comBy Customer Care, January 2, 2025
Your loyalty to Dawn is very much appreciated. We're sorry to hear that you and your family had this experience, and we hope that you're all doing well. We can assure you that our Dawn Original has been thoroughly evaluated to be safe when used as directed, and we also put a lot of thought into creating features that we think you'll like. Your comments will be shared, and we do recommend that you discontinue use of this particular product, if you haven't already. We suggest giving another Dawn version a try, and it may be helpful to know that we offer our Dawn Free & Clear, which features our lightest scent, as well as our Dawn Free & Clear Fragrance-Free. So that we can learn more and gather some details for our Safety Team, please give us a call at (800) 725-3296 when you have a chance.
Have been using Dawn forever but have stopped because of the new scent. It burns my eyes so I have started using Palmolive.
Response from dawn-dish.comBy Customer Care, December 30, 2024
We're sorry to hear such a loyal fan like yourself had this experience with the new Dawn Ultra Original scent. Please be assured that we thoroughly test all of our ingredients for safety before we use them in a product, so this isn't something we'd expect. Safety is our top priority, so we appreciate you letting us know you've discontinued use, as this is what we would've recommended. We hope you'll give our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.