Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
Ick!!
on November 6, 2024
Posted by: LauraP
The new scent makes me sick to my stomach. Zero stars. What did you do?? Did the whole formulation team lose their sense of smell? I love original Dawn—it’s the only soap that smells like clean dishes to me. This smells like I washed my dishes with laundry detergent.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, November 11, 2024
We're sorry to hear that this has been your experience, Laura, and we hope that you're feeling better. We can assure you that our Dawn Original has been thoroughly evaluated to be safe when used as directed. As well, a lot of thought goes into creating features that we think you'll like, and this fragrance change was implemented after receiving positive feedback during extensive testing with consumers. Your feedback will be passed along, and we do recommend that you discontinue use of this particular product. We hope that you'll give another Dawn version a try, and you may be interested in our Dawn Free & Clear Fragrance-Free. So that we can learn more and gather some more details for our Safety Team, please give us a call at (800) 725-3296 when you're able.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Don’t Wash Ducks With This Nasty Scent
on November 7, 2024
Posted by: jdwinkler
from Ward, Arkansas
I cannot stand the new scent. I don’t know what I’m going to do, because I loved the old Dawn. It is absolutely overwhelming. If they don’t change this back, more than one of us will stop buying it.This makes me so sad. I hope you never plan to wash any oily wildlife with this!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, December 27, 2024
We thank you for sharing your feedback with us regarding our recent change to Dawn Ultra Original. We hoped this scent update would bring more happiness to our consumers, and in efforts to make that occur, we worked with a team of Dawn consumers. We're sorry to hear you’re not in agreement with their preferred fragrance. Please rest assured that we greatly value your feedback, and our R&D Team will be sent your review. Please know, Dawn hasn’t been reviewed for use with animals, except for those who are caught in perilous, life-threatening conditions. Trained wildlife specialists use Dawn, because it’s gentle and effective at removing grease and grime from both feathers and fur. Consult with your vet on the best ways to bathe your pet. To keep receiving the great benefits of Dawn, give Dawn Free & Clear Fragrance Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New scent is Terrible
on November 7, 2024
Posted by: collies 2oh5
Terrible new scent! Stocked up on the original and will likely change products when that supply is gone.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, December 27, 2024
Your satisfaction is very important to us, and we do apologize that you're not enjoying the recently updated scent of Dawn Ultra Original. As the first scent update in over 10 years, we understand this wasn't expected, and we worked with a team of Dawn users in hopes their favorite new scent would also be yours. We'd be happy to help you get to know other Dawn scents, if the new Original isn't going to work for you. Call us any Monday through Friday, between 9 AM and 6 PM, EST, for help picking up your next bottle of Dawn. Our number is 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
But the smell...
on November 9, 2024
Posted by: SDH85
The soap still works good, but the "new clean (oder)" is awful. Smells like stale funeral home flowers or old perfume bought at an estate sale. Had to wash my hands twice with regular soap to get the stink off. Why do this to a perfectly fine product?
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, December 27, 2024
We thank you for sharing your feedback on our recent change to Dawn Ultra Original. As the first scent change in over 10 years, we understand this transition wasn't expected and we're sorry to hear you are not a fan of this change. Please rest assured that we value your feedback greatly, and we will relay it to our R&D team. We'd recommend giving our Dawn Free & Clear Fragrance Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
The scents are greasy
on November 19, 2024
Posted by: XS34
from Hesperia CA
Ugh, I am avid and an extreme pusher of using Dawn for everything. I've only ever used the og blue in a bottle. My partner likes the scents so we have been branching out. They really like the pink EZ squeeze one, but I feel absolutely scammed and bamboozled to the fact it doesn't cut grease. It's a different formula and just spreads the grease around like I'm greasing a tray for cake? I've had several problems with these EZ squeeze ones, well all scented dawn products they all suck. They don't cut grease!! Do not buy, it's an extreme frustrating waste. Answer to why this is different will never come because you can't talk to anyone with a soul.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, November 20, 2024
We're sorry you feel like Dawn isn't cutting the grease. When you're using a dishcloth or sponge while washing dishes, you should see and feel Dawn doing the work you're missing. After you've washed your dishes and rinsed them, you should be pleased with the squeaky clean shine you see. You may need to add more soap, or change the water you're using, if the dishes are extremely greasy. No matter what version of Dawn you're using, this is a great tip to get the best performance possible. We'd be happy to talk further with you about your purchase, and make sure all is as it should be. We're here Mondays through Fridays, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Give me back the original
on November 23, 2024
Posted by: Boo for scent
from Ellijay, GA
I’m so disappointed in the new scent. I’ve used Dawn my entire life. The last time I re-upped I just grabbed the bottle. Didn’t pay attention to the label “fresh new scent”. It took me a couple weeks to figure out why my kitchen was so overpoweringly scented. Then it hit me. I felt betrayed. And I just can’t deal with the scent. Then I went to the store today specifically looking for the OG Dawn because we also use it to ash the dogs and I’m not putting that scent stuff on my dog. disappointment again. I can NOT believe I bought a knock off to save my olfactory senses. I hope it works.
Response from dawn-dish.comBy Customer Care, November 25, 2024
We're disappointed you don't like our new scent. This is the first scent change for Dawn Original in over 10 years, and it was implemented after receiving positive feedback during the extensive consumer testing that we did. Nonetheless, we'll be sure your feedback is shared with the appropriate people on our Dawn Team. We think you'll enjoy using Dawn Free & Clear, Lemon Essence or Dawn Free & Clear, Unscented. Both versions come in EZ-Squeeze bottles containing all the cleaning power of Dawn but without any added or heavy fragrance. Please give us a call at (800) 725-3296 if you want any assistance picking up a bottle.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New scent, why change a good thing?
on November 23, 2024
Posted by: Kate78
Scent is horrific. Why did you change the scent/formulation? Chemical smell gets caught in my nose and throat. I will no longer purchase nor use Dawn dish soap as it has very unpleasant and long lasting adverse effects after use.
Response from dawn-dish.comBy Customer Care, November 25, 2024
Thank you for sharing your experience with the new scent of Dawn. Please be assured that we thoroughly test all of our ingredients for safety before we use them in a product, and this is not something we would expect. Safety is our top priority and based on what you shared we do recommend discontinuing use of this Dawn. We hope you'll give our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Disgusting scent!
on December 9, 2024
Posted by: GN35
I am so disappointed. Why did you change the scent. I have a serious scent sensitivity and the original Dawn was the only dish detergent I could stand to use. This fresh scent really makes me want to throw up and gives me a migraine. Please discontinue this and bring back the original scent. This was such a bad idea. I will have to find something else in the meantime
Response from dawn-dish.comBy Customer Care, December 11, 2024
We're sorry to hear that a loyal Dawn fan like you had this experience, and we hope that you're feeling better. Our Dawn Original has been thoroughly evaluated to be safe when used as directed, and we do put a lot of thought into our products. We'd like to mention that this fragrance change was implemented after receiving positive feedback during extensive testing with consumers. We'll make sure that your comments are shared with the rest of our team. We do recommend that you discontinue use of this particular product, and you may be interested in giving our Dawn Free & Clear Fragrance-Free a try. So that we can learn more and gather some details for our Safety Team, please give us a call at (800) 725-3296 when you have a moment.
Written by a customer while visiting dawn-dish.com