Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
Smells like death and poision
on October 25, 2024
Posted by: Zephyr
from vermont
Dawn was great Up until a couple months ago when P&G changed the smell to something absolutely horrific.
That is the problem with capitalism. Regardless if it was a mistake or a supply issue capitalists would rather put out an inferior product just to scrape every penny out of your pocket. what's worse is Private equity buying every company and cannabulizing them by selling their products in grocery stores.
THIS IS A BAD MOVE P&G A BAD MOVE YOU HAVE MADE ENEMYS THIS YEAR.
CHANGE IT BACK!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, January 3, 2025
We appreciate you letting us know how you feel about the scent change we made to Dawn Original. And please be assured that all the feedback we're receiving is taken seriously by our team! While there aren't plans to bring back the old scent, you might want to give Dawn Free & Clear Unscented or Dawn Free & Clear Lemon a try. Both come in EZ-Squeeze bottles with all the cleaning power of Dawn minus any or heavy fragrance. If you call us at (800) 725-3296, we'd be happy to help you pick up a bottle.
Opened the bottle that was labeled with "fresh new scent" banner on front. The smell was truly awful and resulted in a searing headache! How could anyone think this fragrance is good for washing dishes?
Response from dawn-dish.comBy Customer Care, October 28, 2024
Our Dawn Original has been thoroughly evaluated to be safe when used as directed, so we're sorry to hear that you had this experience. We hope that you're feeling better. We can also assure you that a lot of thought goes into our products, and the fragrance change of our Dawn Original was implemented after receiving positive feedback during extensive testing with consumers. We'll make sure to share your comments with our team, and we do recommend that you discontinue use of this particular product if this has been your experience. For a different scent, we recommend giving another Dawn version a try. It may be helpful to know that our lightest scent can be found in our Dawn Free & Clear, and we also offer our Dawn Free & Clear Fragrance-Free. We'd like to learn more and gather some details for our Safety Team, so please give us a call at (800) 725-3296 when you can.
The new scent has a slight manure smell to it when used in hot water. Why did they change something that wasn’t broken???
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, December 31, 2024
We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
The new scent is awful, this used to be a great multipurpose product. As a veterinarian I’m not sure if it is still safe for bathing as we used to for a variety of reasons. Not even sure you should still advertise the duck on the front, as this strong odor is not likely safe.
Response from dawn-dish.comBy Customer Care, December 31, 2024
We're disappointed to hear you aren't enjoying the new scent. While Dawn is safe when used as directed on your dishes, we don't recommend using on pets as it hasn't been tested for this. Although we're proud of Dawn's role over the last 40 years, cleaning up wildlife affected by oil spills, the cleanup is complicated and performed by professionals in bird and wildlife organizations. They understand the delicate balance required to remove the contamination while increasing their chances for survival. If you have questions or would like to share more, give us a call at (800) 725-3296.
Boooooo new scent. Please bring back the old. You ruined a great product.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, December 31, 2024
We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
I only buy the original with the duck !! That is our go to !! I will not do an online order because they keep giving me the scented one !! It is awful I smell it while I'm eating with a fork or spoon the smell is lingering on my plates and bowls !! I do not want my scented !! So very disappointed!! So my new struggle is to fine the original!! Who's ever made this choice you need to evaluate their position!!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, December 31, 2024
We're sorry to hear this has been your experience with Dawn. Customer feedback is absolutely vital to us and all of our future decisions, so you can be assured we're sharing your review with the rest of our team.
In case this helps, soaking the dishes in water and vinegar can help remove the scent from your utensils.
Also, when you have a moment, we hope you'll give us a call at (800) 725-3296. We're here to help.
Hate the new scent, aside from the smell that doesn’t rinse away it also irritates my allergies. I tried the alternative suggested like the fragrance free and free & clear but it’s just not the same so a waste of money is the cherry on top. Now I need to find a new dish soap. I hope you are actually listening to your customers
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, October 21, 2024
Thank you for sharing your experience with the new scent of Dawn, Dawn Free & Clear, and Dawn Free & Clear Fragrance Free. Please be assured that we thoroughly test all of our ingredients for safety and performance before they're used to create our products, so what you're describing isn't what we expect. Safety is our top priority, and performance is right next to that. Based on what you shared we do recommend discontinuing use of this Dawn Ultra Original. If you still have these bottles of Dawn, let us know by giving us a call any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.
I bought this hoping for a pleasant scent. After use, I have to wash my hands to get rid of the smell. Original was getting too scented. I will try your unscented because I like your product. I will drive to another store since my grocery doesn’t carry unscented.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, December 31, 2024
Thank you for taking the time to let us know, Sue. We're disappointed you didn't have the amazing experience we want for you. Please be assured we're sharing your feedback about having to wash your hands to remove the scent with our Quality Assurance Team.
We hope you'll let us know what you think of Dawn Unscented as well!
If you can give us a call at (800) 725-3296, we'd love to learn more and see how we can help.