Customer reviews from dawn-dish.com
Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Average customer rating
2.9
(1,894 Reviews)
Rating breakdown 1,894 reviews
5 Stars
825
4 Stars
66
3 Stars
20
2 Stars
71
1 Star
912
20%of customers recommend this product.
(
165 out of
831)
Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
What a terrible surprise with the new scent!
on February 5, 2024
Posted by: cindy am
from North Carolina
What a terrible surprise I had when I opened my last bottle of Dawn EZ Squeeze. The new scent is disgusting. It reminds me of my childhood and my mother would use Ivory Snow. It is a big surprise that this scent was trialed and people liked it. I immediately changed my bottle. Love this product but hated the new scent.
I would recommend this to a friend!
Response from dawn-dish.comBy Customer Care, February 7, 2024
We're sorry to learn you're not enjoying the recently updated scent of our Original Dawn Ultra in the EZ-Squeeze bottle. Please know, our Team works very hard to make products we believe you'll love, and we're sorry to learn it's not working for you. Your happiness is important to us, and we hope you'll take a moment to call us for more assistance with this problem. We're here Mondays through Fridays, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
HORRIBLE NEW SMELL!
on February 19, 2024
Posted by: SaraD
The new clean scent is horrific! Smells like laundry detergent and the smell lingers both on hands and dishes. My asthma is also very sensitive to chemical smells and instantly had a problem with this scent! Please dawn whatever you do don’t get rid of the original scent. This change was so unnecessary.
Response from dawn-dish.comBy Customer Care, February 22, 2024
Sara, firstly, thank you so much for using Dawn. We're truly sorry that you're not a fan of this new scent, and that you had this experience with it. We'd like to assure you that we're aware of this transition and the potential impact it may have on your experience with our product. We do many quality and safety checks to get the scent just right, so be assured this isn't the experience we expect you to have. Please discontinue using it. Your feedback will be instrumental in guiding us forward to improving our products and our users experiences, so we'd like to make a full report to our Quality and Safety Teams to ensure your voice is heard. Please call us at (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Another Thumbs Down For New Scent
on February 20, 2024
Posted by: JAH TN
from Collierville tn
The new scent is not pleasant and over powering. It lingers on clean dishes and over powers the food. If you wash your hands with it, the smells stays on for a long time like perfume. Please go back to the original scent. I’ve been a Dawn user for 20 years but will have to change to something with a neutral clean scent like Palmolive.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 22, 2024
There's nothing more important to us than our users satisfaction, so we're truly sorry that you, a fan of Dawn for over 20 years, isn't a fan of this new upgraded scent. If you have not tried this already, please try washing those dishes that absorbed the odors by hand and ensure they aren't soaked. This may prevent them from absorbing it in the future. While scent preferences will always vary from person to person, your feedback is very important to us, and we'd like to make sure your voice is heard. Please call us at (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Horrible new scent
on February 23, 2024
Posted by: Cindy182
from South Dakota
I have used dawn for as long as I can remember and I bought a new bottle and the new scent is just dreadful! It smells like old rotten cheap perfume. Sadly I will have to look for a new brand of dishsoap.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 27, 2024
We're sorry you aren't happy with the new Original Scent, Cindy. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver our customers the best possible experience. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. We'd be happy to answer any questions or gather additional feedback. Please call us at (800) 725-3296 from 9 AM to 6 PM EST, Monday through Friday.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Awful- it's ALL perfumed.
on February 24, 2024
Posted by: DiKov
Please bring back the original scent of Dawn- too many of us can't use this "new" clean scent. Smells horrible and makes our throats hurt! HORRIBLE.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 26, 2024
We're terribly sorry to hear you've had this experience with our Dawn EZ-Squeeze, as all of our products are thoroughly evaluated to be safe when used as directed. If you haven't already, we'd recommend you discontinue use of this product, and that you hold onto it in case we need to retrieve it for evaluation. So we can provide assistance with this, and gather some info for our Safety Team, please give us a call at 1-800-725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
“New Scent” is awful!
on February 25, 2024
Posted by: RK2024
Just picked up a fresh bottle of Dawn at the grocery store and noticed it smelled awful. Then saw the “new clean scent” sticker. It smells awful. Dawn has been my dish soap of choice for years, but now I will have to find something else — likely scented, but with something less awful. Dish soap does not need to be scented! And now I am stuck with a huge bottle of this new formula!
Response from dawn-dish.comBy Customer Care, February 27, 2024
We're sorry aren't happy with the New Original Scent after years of loyalty. When we design our products, we do extensive research and consumer testing to create features we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team. So we can learn more about your experience, please call us at (800) 725-3296 Monday through Friday, from 9 AM to 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
**TERRIBLE NEW SCENT!!**
on June 16, 2024
Posted by: ExDawnUser
from OHIO
The new "Clean Scent" is TERRIBLE!!! I will not ever be buying this again unless they go back to the ORIGINAL scent.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, June 18, 2024
We're sorry you aren't happy with the recent change in Original Scent. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over ten years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver the best possible experience to our customers. We hope you'll try our Dawn E-Z Squeeze Free & Clear Fragrance-Free, which has all of Dawn's cleaning power and no added scent. We'd love to hear more about your experience so we can make a complete report to our team and help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Go back to the old scent!
on August 16, 2024
Posted by: Boston2025
from Boston, MA
The new scent is terrible. Please bring back the original blue scent.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, August 19, 2024
Thank you for reaching out about the recent scent changes to our Dawn Ultra Original. This is the first scent change for Dawn Original in over 10 years, and we're very sorry for your disappointment. The fragrance change of Dawn Ultra Original was implemented after receiving positive feedback during extensive testing with consumers. Please be assured that we value your feedback greatly and we're sharing it with the rest of our Dawn Team. Consumer feedback is vital in helping us improve our products and ensuring that we deliver the best possible experience to our consumers; it’s also instrumental in guiding the Dawn Team as they continue to work on future innovations. If you're a fan of unscented products, we think you might love our Dawn E-Z Squeeze Free & Clear Fragrance-Free Dishwashing Soap. Thank you again for taking the time to share your feedback with us, and please feel free to give us a call at (800) 725-3296 for more help.
Written by a customer while visiting dawn-dish.com