Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
Awful- it's ALL perfumed.
on February 24, 2024
Posted by: DiKov
Please bring back the original scent of Dawn- too many of us can't use this "new" clean scent. Smells horrible and makes our throats hurt! HORRIBLE.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 26, 2024
We're terribly sorry to hear you've had this experience with our Dawn EZ-Squeeze, as all of our products are thoroughly evaluated to be safe when used as directed. If you haven't already, we'd recommend you discontinue use of this product, and that you hold onto it in case we need to retrieve it for evaluation. So we can provide assistance with this, and gather some info for our Safety Team, please give us a call at 1-800-725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
“New Scent” is awful!
on February 25, 2024
Posted by: RK2024
Just picked up a fresh bottle of Dawn at the grocery store and noticed it smelled awful. Then saw the “new clean scent” sticker. It smells awful. Dawn has been my dish soap of choice for years, but now I will have to find something else — likely scented, but with something less awful. Dish soap does not need to be scented! And now I am stuck with a huge bottle of this new formula!
Response from dawn-dish.comBy Customer Care, February 27, 2024
We're sorry aren't happy with the New Original Scent after years of loyalty. When we design our products, we do extensive research and consumer testing to create features we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team. So we can learn more about your experience, please call us at (800) 725-3296 Monday through Friday, from 9 AM to 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
**TERRIBLE NEW SCENT!!**
on June 16, 2024
Posted by: ExDawnUser
from OHIO
The new "Clean Scent" is TERRIBLE!!! I will not ever be buying this again unless they go back to the ORIGINAL scent.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, June 18, 2024
We're sorry you aren't happy with the recent change in Original Scent. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over ten years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver the best possible experience to our customers. We hope you'll try our Dawn E-Z Squeeze Free & Clear Fragrance-Free, which has all of Dawn's cleaning power and no added scent. We'd love to hear more about your experience so we can make a complete report to our team and help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Go back to the old scent!
on August 16, 2024
Posted by: Boston2025
from Boston, MA
The new scent is terrible. Please bring back the original blue scent.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, August 19, 2024
Thank you for reaching out about the recent scent changes to our Dawn Ultra Original. This is the first scent change for Dawn Original in over 10 years, and we're very sorry for your disappointment. The fragrance change of Dawn Ultra Original was implemented after receiving positive feedback during extensive testing with consumers. Please be assured that we value your feedback greatly and we're sharing it with the rest of our Dawn Team. Consumer feedback is vital in helping us improve our products and ensuring that we deliver the best possible experience to our consumers; it’s also instrumental in guiding the Dawn Team as they continue to work on future innovations. If you're a fan of unscented products, we think you might love our Dawn E-Z Squeeze Free & Clear Fragrance-Free Dishwashing Soap. Thank you again for taking the time to share your feedback with us, and please feel free to give us a call at (800) 725-3296 for more help.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Smells terrible
on September 9, 2024
Posted by: Nick bob
Awful scent. Original was the best, please bring it back
Response from dawn-dish.comBy Customer Care, December 31, 2024
We're sorry that your nose finds the updated fragrance terrible, Nick bob. We continuously strive to offer appealing product features, and a lot of research and consumer testing goes into our products. However, we also realize that preferences can vary from person to person, and your feedback is being shared with our Dawn Team. Your satisfaction matters to us, and we'd like to help if you've purchased a bottle of Dawn that you're unhappy with. Please give our Dawn Team a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday, so we can assist you.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
HATE THIS SCENT
on September 18, 2024
Posted by: DawnHater123
I don't even want to give it 1 star. This new scent is horrendous and it doesn't rinse off so I'm always smelling it. Nauseating. Til it's changed back, you just lost yet another customer. Nice going!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, January 3, 2025
Thanks for letting us know! We're very sorry to hear Dawn Original's new scent made you feel nauseous and that it doesn't rinse off. You could try soaking your dishes in hot water with some distilled white vinegar mixed in to see if that helps. Because your safety comes first, we recommend discontinuing any further use of your Dawn Original EZ-Squeeze bottle, if you haven't already, and ask that you call us so we can gather some additional details and help you get a replacement you'll enjoy using. We suggest Dawn Free & Clear Unscented or Lemon in a light citrus scent. Both also come in EZ-Squeeze bottles, with all the cleaning power you love about Dawn minus any or heavy fragrance. Our number is (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Horrible new scent
on October 4, 2024
Posted by: easydish
Awful new scent. Smells like shampoo or body wash. Worse, the fragrance clings to my travel mug lid, ruining the taste the coffee. Never had that problem with old Dawn!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, January 2, 2025
We appreciate your loyalty to Dawn and sharing this feedback on the new scent of Dawn Original! To remove strong scents from dishes and mugs, try soaking them in hot water with some distilled white vinegar added in. Going forward, we recommend giving Dawn Free & Clear, Unscented, or Dawn Free & Clear, Lemon Essence, a try. Both come in EZ-Squeeze bottles with all the cleaning power of Dawn, but without any added or heavy fragrance. You're welcome to call us at (800) 725-3296 for further assistance.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
You Already Know...
on October 27, 2024
Posted by: Shane
from Bentonville, AR
Read the thousand other 1 star reviews if you would like to know my gripe. I buy off brand everything except this, the ONLY reason I bought Dawn was because of the scent. Guess it's Great Value until this is fixed
Response from dawn-dish.comBy Customer Care, December 28, 2024
We thank you for sharing your feedback on our recent change to Dawn, and your loyalty means a lot to us, Shane. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com