Customer reviews from dawn-dish.com
Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Average customer rating
3.1
(2,111 Reviews)
Rating breakdown 2,111 reviews
5 Stars
1,028
4 Stars
75
3 Stars
22
2 Stars
72
1 Star
914
20%of customers recommend this product.
(
166 out of
833)
Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
Stinks!
on November 1, 2024
Posted by: CA321
from Oregon
The "new clean scent" is aweful. It smells like cheap perfume, and I don't want that on my dishes and silverware. Who thought that was a good idea? Bring back the original please!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, December 27, 2024
Thank you for sharing your comments with us. Our team is always researching, and taking in consumer feedback to help us design our Dawn in ways that we believe everyone will love. This has been the first change in over 10 years for our Dawn Original, and we're sorry to hear you aren't a fan of the new scent. We'll be sure to share this with our team, and if you would like to share more with us, please feel free to give us a call at (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
5 to 1 star
on November 1, 2024
Posted by: Rv0917
from Oregon
New scent is awful. I’ve been a hardcore believer in your product for the past 30 years and use it for many cleaning activities beyond just dishes. Even used dawn to clean contaminated wildlife. However the new scent is unpleasant and even offensive. We just returned a large bottle and are looking for a new brand. A 5 star product is now a 1 star product.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, December 27, 2024
Thanks for leaving your review on Dawn Original's new scent, and for your loyalty these past 30 years! We're certainly aware of the potential impact this scent change may have on fans of our original blue liquid. While there aren't plans to bring back the old scent to the US market, the feedback we're receiving from consumers like yourself is taken very seriously by our Dawn Team. All of it helps us improve our products and ensure that we deliver the best possible hand dishwashing experience to you and others. We'd be glad to make this right, and hope you'll give us a call at (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
5
Upgraded Dawn
on October 31, 2024
Posted by: deliat17
Classic dawn in an easy to squeeze bottle. The design of the bottle is wonderful and you don’t have to flip a top just squeeze and go. Has the smell of the regular dawn with the top. This bottle makes it way easier to clean dishes.
Written by a customer while visiting influenster.com
Customer Rating
1
good bye dawn
on October 31, 2024
Posted by: nothappy2
I have been a Dawn Ultra user for 30 plus years. I have been unable to find my next jug of it, although I have found Dawn now in about 10 different versions with new scents, new power, yada yada. You lost me as a customer. What was wrong with the original Dawn Ultra.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, January 3, 2025
We deeply appreciate your long-time loyalty to Dawn, and we're very sorry you're not happy with the update to Dawn Ultra Original's scent. This new Clean Scent was chosen with a group of current Dawn users, and we do apologize that you're not agreeing with our research. Our R&D Team will receive your review, so they know how much this change has affected you. Just as you noted, we do make many different dish soaps, and we hope you'll consider giving something else a try. Please, call us for more assistance with this, at 1 (800) 725-3296. We're phone-side Mondays through Fridays, from 9 AM to 6 PM, EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Like the product, hate the packaging
on October 31, 2024
Posted by: Loyalist
from Virginia
I've been loyal to Dawn for, I dunno, two decades, but that may end. This new "EZ Squeeze" packaging addresses a problem that doesn't exist, in my opinion. I always decant my dish soap into a glass pump bottle that I keep on my countertop. That's much, much harder with the new design. With sufficient force I can twist off the whole lid, but it's a pain. Even if I didn't decant into a different container, I'd still prefer the old design. It looked fine, stood upright, was easy to open to add water and get maximum use out of those last few glops left in a seemingly empty bottle. This new cap design uses much more plastic which is environmentally tone-deaf. I think after this bottle is up I'll be checking out Palmolive, or Ajax, or Joy.
Response from dawn-dish.comBy Customer Care, November 4, 2024
Thanks for being loyal to Dawn. We're sorry you're not a fan of the EZ-Squeeze style bottle, and we'll be sure to share your review with our Dawn Team. It may help to know that we do still sell Dawn in the original style bottles. In the future, be sure to look for the original style, and not purchase the EZ-Squeeze design. In fact, look for one of our bigger Dawn bottles, which are great to keep in our storage, and use to fill your refillable glass pump bottle. If there's more we can do to help you with your purchase, remember we're here Mondays through Fridays, from 9 AM to 6 PM, EST. Give us a call at 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Overbearing new smell
on October 31, 2024
Posted by: KAL12
The new scent is so overbearing the smell really bothers me. I will have to change brands due to smell. Please bring back the old scent.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, December 27, 2024
Thank you for taking the time to share with us. Our team is always researching, and taking in feedback to help us design our Dawn in ways that we believe everyone will love as much as we do. During our extensive research, we had received positive feedback on the new scent, and we made the decision to change it. We understand everyone has varying scent sensitivities, and appreciate you sharing the scent is too strong. We'll be sure to share this with our team, and if you would like to share more, please feel free to give us a call at (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Horrible new scent made me break out in hives and
on October 29, 2024
Posted by: Elizabeth 22
from Greenwood Lake, New York
I can never buy Dawn again, that new fresh scent has made me break out in hives, and I had to use my rescue inhaler, because it’s simultaneously caused an asthma attack! Once I was able to breathe again, I’m immediately leaving this review. Maybe I might try your fresh and clean unscented lightly scented type, but if it’s more expensive, I’m not buying it. Ugh, waste of money I had to throw out an entire huge bottle! Dawn was the best until you did this, now I’ve got go to a different brand. Whatever you do, don’t use it on animals that you’re going to rescue because this is going to hurt them, hopefully there’s not an oil spill that is needed.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, October 30, 2024
We're sorry that you had this experience, Elizabeth, and we hope that you're feeling better. Since safety is our top priority here at Dawn, we can assure you that our Dawn Original has been thoroughly evaluated to be safe when used as directed. Additionally, all Dawn products, including its perfumes, are extensively evaluated for safety and are safe for use as directed. This includes the use of Dawn for emergency first-aid intervention by trained professionals in accidental exposures of animals – including accidental oil contamination of marine wildlife. Dawn is a very effective agent for the removal of oil contamination from fur/feathers, and this emergency intervention by trained personnel is a well-recognized and beneficial medical intervention. We'll make sure that your comments are shared with our team. We know that you mention discarding this bottle, and we do recommend that you discontinue use of this particular product. We suggest that you try out our Dawn Free & Clear, which features our lightest scent, or our Dawn Free & Clear Fragrance-Free. So that we can learn more and gather some additional details for our Safety Team, please give us a call at (800) 725-3296 when you have a moment.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Love EZ Squeeze, Hate the new scent
on October 29, 2024
Posted by: Ambo80
from Minneapolis, MN
Smells disgusting! I hate the new fresh scent! We've accidentally purchased it twice and thrown it away both times. Please bring back the original in the ez squeeze option. Blech!
Response from dawn-dish.comBy Customer Care, October 29, 2024
Your loyalty means a lot to us, so we're very sorry for your disappointment with the Dawn Original Dishwashing Liquid scent change. This is the first scent change for Dawn Original in over 10 years, but please be assured that we value your feedback greatly and are sharing it with the rest of our Dawn Team. Consumer feedback is vital in helping us improve our products and ensuring that we deliver the best possible experience to our consumers; it’s also instrumental in guiding the Dawn Team as they continue to work on future innovations. We'd like to learn more about your experience, try to make things right, and tell you more about our Dawn Free & Clear version that offers our lightest scent. Please give us a call at (800) 725-3296 so we can help you best.
Written by a customer while visiting dawn-dish.com