Customer reviews from dawn-dish.com
Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz. (00208) - Blue
Average customer rating
2.9
(1,833 Reviews)
Rating breakdown 1,833 reviews
5 Stars
785
4 Stars
64
3 Stars
20
2 Stars
69
1 Star
895
20%of customers recommend this product.
(
165 out of
819)
Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz. (00208) - Blue
Customer Rating
1
Grandma's nasty old perfume
on April 27, 2024
Posted by: UptownPJ
I have been a lifelong Dawn user - swear by it, and made sure that was the product used in the restaurant kitchens I've run. The new "Clean Scent" is horrible and smells anything but clean. Why you would make dish liquid smell like grandma's old perfume is beyond me. It's gross. I feel betrayed and unvalued as a customer.
Response from dawn-dish.comBy Customer Care, April 30, 2024
We're sorry you're disappointed with the change, UptownPJ. We want each person who uses our dish soap to have a happy experience, and extensive research and consumer testing goes into creating appealing features for our products. Your thoughts on the new fragrance are being shared with our team, and we hope you'll consider trying another version of Dawn dish soap, such as our Dawn Lemon Essence scent, or our Dawn Free & Clear Fragrance-Free dish soap. Your satisfaction matters, and our Dawn Team would like to talk with you more to further assist you. Please give us a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Why mess with what works?!
on April 3, 2024
Posted by: Whyyy123
from Myrtle Beach,SC
When something works for as long as this product has, you do not mess with it! The new scent and formula altogether are terrible. The smell is nauseating and more product has to be used. I am pretty sure one of the main reasons most people used this is due to it being a quality product and not much was needed because it went a long way. The funny thing is, after reading a lot of the recent reviews it seems as if P & G is copying and pasting most of their replies. They are blaming the consumer for not "using the product correctly" or to "try another scent". Come on, you all can do better. Listen to the customer because we are what keeps the company going.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 8, 2024
We're sorry you aren't happy with the recent change in Original Scent. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver our customers the best possible experience. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. We'd be happy to answer any questions or gather additional feedback. Please call us at (800) 725-3296 from 9 AM to 6 PM EST, Monday through Friday.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
“New clean scent” is Horrific and gag inducing
on April 6, 2024
Posted by: Orig
from Arkansas
I bought the same large bottle of dawn I normally buy and was shocked by the awful smell. I thought I made a mistake but it turns out, the urinal cake chemical smell is the “new clean scent”. It’s awful and makes me gag every time I use it. I’m washing dishes multiple times a day because we have a new born. Lots of bottles. Nothing makes an already unpleasant task worse than having this horrendous smell assault my nostrils. I prefer the smell of most of my child’s diapers over this stuff. The only reason I use it is because I bought so much of it and it still cleans well. PLEASE, I’m begging you, bring back the old scent. This scent is torturous. The old scent was pleasant, fresh, and added a little joy to washing dishes all the time. Please give me that little piece of happiness back!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 8, 2024
We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. Also, your safety is our top priority, and we suggest you stop using this dish soap. Although our Safety Team assures us that, when used as directed, your safety is assured, you may have a particular sensitivity. Put the remaining bottle in a spot where it'll be accessible if we need you to return it to us. We'd love to hear more about your experience and help you as best we can. Please, call us at 1 (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Nauseating
on April 8, 2024
Posted by: Docwife
If I could give zero stars I would. This clean scent smells terrible. The smell is very nauseating. Same as scented trash bags. I love the squeeze bottle and I am disappointed I can’t get it in the true original scent not the clean scent.
Response from dawn-dish.comBy Customer Care, April 10, 2024
We're so happy the EZ-Squeeze style bottle is working out for you, but sad that the recently updated scent of Dawn Ultra Original is making you frown. We do apologize for this experience, as our Safety Team assures us that, when used as directed, your clean should be great and you should be able to use your new bottle of Dawn Ultra comfortably. Our R&D and Safety Teams would like to learn more about your purchase and how you're feeling today. For the best help possible, please put the remaining Dawn Ultra and the bottle in a spot where it won't be used or lost, in case we need you to return it to us. Then, give us a call so we can learn more about this experience and help you pick up an EZ-Squeeze bottle of Dawn Free & Clear - Fragrance Free. It has the great cleaning ingredients that you love, but with no added scent. Call us Monday through Friday, between the hours of 9 AM and 6 PM, EST. Our number is 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Awful new scent
on April 15, 2024
Posted by: Bug83
from South Carolina
I have always been a big fan of Dawn original dish soap. This new fragrance is absolutely awful. It is migraine triggering for me whereas the original fragrance was not a problem. I will not be buying this product again.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 17, 2024
We're truly sorry you experienced this, Bug83. Your safety is our highest priority, and our products are tested to be safe when used as directed. We recommend that you discontinue use since you experienced headaches when using our Fresh Scent dish soap. Also, if fragrance is an issue for you, you may want to try our Dawn Free & Clear EZ-Squeeze Fragrance-Free dish soap. We take your report very seriously, and our Dawn Team would like to learn more about your experience to further assist you. Please give us a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.
Written by a customer while visiting dawn-dish.com
Customer Rating
2
Love the bottle; dislike the scent
on April 21, 2024
Posted by: JAJinkins
I have used the Original Dawn for decades. This new “fresh scent” is terrible. I cannot stand the way it smells as I am washing dishes nor how it smells afterwards on my hands. I will no longer be purchasing this brand.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 24, 2024
Thanks so much for sharing your experience with Dawn with us. Because scent preference is very personal, and this was the first fragrance change in over 10 years we apologize for any disappointment, including you not enjoying the scent. Rest assured, your feedback is greatly valued, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. It would be our pleasure to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Disappointed
on April 25, 2024
Posted by: Good Day Rosie
from Chattanooga, TN
I have used Dawn for years but this new scent is unfortunately, nauseating to me. I hope I can find a comparable product with a better scent....or no scent
Response from dawn-dish.comBy Customer Care, April 29, 2024
We appreciate that you've used Dawn for years, Rosie, and are sorry the new scent makes you feel nauseated. Extensive research and consumer testing goes into our products to create appealing dish soap options for our consumers, and our products are tested to be safe when used as directed. Since you're feeling sensitivityusing this scent, we recommend that you discontinue use of this fragrance. We offer a variety of product versions, including an unscent option. Your loyalty means a great deal to us, and we'd like to help you find another Dawn dish soap version that you can love. Please give our Dawn Team a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday, and we'll be happy to assist you.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Horrible new scent
on April 26, 2024
Posted by: Jen2
I have been a Dawn original scent user for years for dishwashing, making weed killer, general house cleaning etc. The new “clean” scent has driven me to move to another brand. The new scent is overpowering and leaves a residue and smell on dishes, fabrics (towels and washcloths), and skin. Please go back to the “original” scent so consumers can continue to purchase the brand/product they enjoy using.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 29, 2024
We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent, and that it left a scent on the dishes. These dishes are porous, so it's important to not soak them, and wash them right away. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development Team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com