Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
3
I’m not a fan on the new smell!!
on November 24, 2024
Posted by: Hogjaws
I feel like I’m washing my dishes and cleaning my counters with Kool Aid. There is nothing about the smell that says clean. Please at least give us an option of the original soap!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, December 26, 2024
We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We're sorry you're not enjoying this scent update, our first in well over 10 years. Because we don't have plans to return to the previous scent, know we'll share your feedback with our R&D team, as we greatly value your comments and experience. We suggest giving Dawn Free & Clear Fragrance Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate the Free & Clear version, or another version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
I have been a long time user of dawn dish soap. There was absolutely no reason to change the scent. There are so many of us out there that are sensitive to scents. The last thing I want is to drink something and have that resounding odor in my mouth. Yes it happened and was disgusting. In a time where you need to become more eco friendly this was not it. What lasting damage will there be to add a stronger scent to drinking dish soap.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, November 25, 2024
We're so sorry you had this experience with Dawn Original and its new scent. Please discontinue any further use and give us a call at (800) 725-3296. We'd like to gather some details off your bottle to share with our Safety Team and help you get a different Dawn we think you'll enjoy much better! Also, to remove the scent from your dishes, we recommend soaking them in hot water with distilled white vinegar mixed in.
After years of using Dawn I must look for something else. The Fresh Scent is so bad for my allergies. It says fresh scent but it is down right nasty to me.
Response from dawn-dish.comBy Customer Care, January 2, 2025
Thank you for sharing your experience with the new scent of Dawn. We’re so sorry to learn that it’s bothering your allergies, as we work very hard to thoroughly test all of our ingredients for safety before we use them in a product, so what you’ve shared isn’t what we expect. Safety is our top priority and based on what you shared we do recommend discontinuing use of this Dawn. Your feedback is important to us, and we want to ensure you have the best experience with our products, and we’ll be sure to share your review with our Team. In the meantime, we hope you'll give our Dawn Free & Clear Fragrance Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Scent is horrific. Why did you change the scent/formulation? Chemical smell gets caught in my nose and throat. I will no longer purchase nor use Dawn dish soap as it has very unpleasant and long lasting adverse effects after use.
Response from dawn-dish.comBy Customer Care, November 25, 2024
Thank you for sharing your experience with the new scent of Dawn. Please be assured that we thoroughly test all of our ingredients for safety before we use them in a product, and this is not something we would expect. Safety is our top priority and based on what you shared we do recommend discontinuing use of this Dawn. We hope you'll give our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
I’m so disappointed in the new scent. I’ve used Dawn my entire life. The last time I re-upped I just grabbed the bottle. Didn’t pay attention to the label “fresh new scent”. It took me a couple weeks to figure out why my kitchen was so overpoweringly scented. Then it hit me. I felt betrayed. And I just can’t deal with the scent. Then I went to the store today specifically looking for the OG Dawn because we also use it to ash the dogs and I’m not putting that scent stuff on my dog. disappointment again. I can NOT believe I bought a knock off to save my olfactory senses. I hope it works.
Response from dawn-dish.comBy Customer Care, November 25, 2024
We're disappointed you don't like our new scent. This is the first scent change for Dawn Original in over 10 years, and it was implemented after receiving positive feedback during the extensive consumer testing that we did. Nonetheless, we'll be sure your feedback is shared with the appropriate people on our Dawn Team. We think you'll enjoy using Dawn Free & Clear, Lemon Essence or Dawn Free & Clear, Unscented. Both versions come in EZ-Squeeze bottles containing all the cleaning power of Dawn but without any added or heavy fragrance. Please give us a call at (800) 725-3296 if you want any assistance picking up a bottle.
Can't stand the new scent. Way too powerful and lingers on dishes. You've lost a faithful customer from us. Please bring back the original!
Response from dawn-dish.comBy Customer Care, January 2, 2025
We're sorry you're not enjoying the new scent of Dawn Ultra Original. As the first change in over 10 years, we understand this update could be frustrating. We worked with a team of Dawn consumers, in hopes their thoughts and preferences would match all. That being said, we do understand that scent preference can be very personal, and we will be sure to pass your message slong to our R&D Team. Because we're not returning to the previous scent, we hope you'll give a different version of Dawn a try. You may enjoy Dawn Free & Clear Fragrance Free, as this dish soap delivers all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
New scent is terrible and lingers on your hands and dishes for hours. Listen to your over 800 one star reviews on this website alone complaining about the scent, the headaches etc. I like the flip up bottle and when I can find old stock I buy one. You did make it hard by not even changing the UPC between the original scent and the new scent. Even thus website is confused. The title says original scent, but the picture has a bottle with the new scent sticker. I don't understand how you can keep saying the same things to your one star reviewers. You have a real stinker here. I would be surprised if this scent is even being used by animal rescue as implied by your duck on the package.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, November 21, 2024
We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. Regarding Dawn's collaboration with wildlife rescues, the professionals who trust Dawn to remove oil and contamination from animals know that their job is to do whatever they can to help these animals survive. They're highly trained in using any version of Dawn to remove grease and improve the animals survival chances. If there's more we can do to help you, please call us any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.
New scent is horrible. have always used dawn , until now.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, January 2, 2025
We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.