Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
New Scent
on December 21, 2024
Posted by: mavan
The new scent is horrible! Please go back to the original!
Response from dawn-dish.comBy Customer Care, January 7, 2025
A lot of thought goes into our products, so we're sorry to hear that you're not a fan of the scent. We appreciate the feedback, and your comments will be shared with the rest of our team. If you'd prefer a different scent, we recommend checking out another Dawn version. If you'd like any further assistance, please give us a call at (800) 725-3296.
I stopped using Dawn after many years when they changed the scent.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, January 7, 2025
We're sorry to hear that a loyal Dawn fan like you is feeling disappointed. This was the first change to our Dawn Original in over 10 years, and it was implemented after receiving positive feedback during extensive testing with consumers. Your comments will be passed along, and we suggest giving another Dawn version a try if you'd prefer a different scent. You're always welcome to give us a call at (800) 725-3296 if there's anything more we can assist you with.
New scent is AWFUL. This will be my last bottle of Dawn. Bummer!! Loved Dawn for years.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, January 7, 2025
Thanks for being such a great Dawn fan over the years. We're sorry to hear that you're not enjoying the scent, and we'll make sure that your feedback is passed along to the rest of our team. If you'd prefer a different scent, we recommend giving another Dawn version a try. Please know that you're always welcome to give us a call at (800) 725-3296 if there's anything more we can help you with.
I've used Dawn for decades. This "New Clean Scent" is putrid and makes me nauseated whenever I smell it. I'm reluctantly finishing this bottle by the holding my nose when using it. PLEASE discontinue it because no one wants to wash dishes with a strong disgusting perfume scent. I agree with all the other comments here begging you to discontinue the horrible smell. Go back to the original scent that was perfectly fine. I did find bottles yesterday with a Green Apple scent that I liked. NO perfume just fresh citrus or fruit scents please. Otherwise, I'll be forced to stop buying Dawn.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, December 23, 2024
We're very sorry to hear about your experience with our new scent, Leona. Quality and safety have always been at the forefront of everything we do, and while scent preferences will always vary from person to person, we would not expect you to be getting nauseous when using it as directed. This is because all of our products go through extensive testing to ensure safety with proper use. Your wellbeing means a lot to us, so please discontinue using the Dishwashing Soap if you haven't done so already. This isn't something we take lightly, so we'd like to make a report to our Quality and Safety Team, make sure your voice is heard about the change, and tell you more about our new Dawn EZ-Squeeze Free & Clear Unscented Dish Soap. Please give us a call (800) 725-3296.
I just ran out of my large refill sized dawn and bought. I was shocked and overwhelmed when I filled the sink to do dishes. The smell was so overpowering, cloying and perfumy. It caused my scent-sensitive husband to require his inhaler to mitigate the coughing fit he experienced. We had to air out the kitchen. I've used Dawn for as long as I can remember, but cleaners should not require such a strong scent. Please bring back the "original" scent!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, December 20, 2024
Thank you so much for being a long-time Dawn user, Pam. We're very sorry to hear about you and your husband's experience with our new scent. Quality and safety have always been at the forefront of everything we do, and while scent preferences will always vary from person to person, we would not expect anyone to have this kind of reaction when using it as directed. This is because all of our products go through extensive testing to ensure safety with proper use. We hope your husband is feeling well and we appreciate your feedback. Your wellbeing means a lot to us, so please discontinue using the Dishwashing Soap if you haven't done so already. This isn't something we take lightly, so we'd like to make a report to our Quality and Safety Team, make sure your voice is heard about the change, and tell you more about our new Dawn EZ-Squeeze Free & Clear Unscented Dish Soap as it has the cleaning power of Dawn you know, love, and trust, yet is unscented. Please give us a call (800) 725-3296.
The new smell is awful and I’m so disappointed. The smell is cloying and the odor and taste linger on dishes. Please please bring back the original scent!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, December 20, 2024
We're sorry to hear that this has been your experience. We do have many quality checks in place to ensure that you can use our products with ease, and we can assure you that our Dawn Original has been thoroughly evaluated to be safe when used as directed. We also put a lot of thought into creating features that we think you'll like. We wouldn't expect Dawn to impart the product scent/taste into your dishes. However, if the soap isn't completely rinsed off, or if the dishes have become porous, it's possible. If certain items always pick up a flavor, they're probably worn to the point of being porous, and we suggest that you don't soak these items and instead rinse them off immediately. Your comments will be shared with our team, and we do recommend that you discontinue use of this particular product, if you haven't already. For a lighter scent, we suggest checking out our Dawn Free & Clear. We also offer our Dawn Free & Clear Fragrance-Free. So that we can learn more and gather some additional details for our Safety and Quality Teams, please give us a call at (800) 725-3296 when you can.
Cleans as expected from Dawn. The packaging is disappointing. It claims less mess, but does drip. Also difficult to squeeze so I end up with WAY more dish detergent than I need each use. Would not recommend buying this bottle style.
Written by a customer while visiting influenster.com
Customer Rating
1
Terrible new scent— loyal buyer going elsewhere :(
on December 16, 2024
Posted by: Sad Loyal Customer
from Mundelein IL
I’m so disappointed by the new “fresh” Dawn scent — it’s overpowering, too “floral” for dishes, and lingers when dishes should just smell clean. I’ve won’t be buying Dawn again, which is such a bummer for me; Dawn is the only dish soap I’ve ever bought for my household over the past 20 years! It’s a great product, but the new ”fresh scent” is a deal-breaker here. If it comes back, so will I!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, January 7, 2025
We appreciate your great loyalty to Dawn over the years, and we're sorry to hear that you're feeling disappointed. We can assure you that a lot of thought goes into our products, and this fragrance change was implemented after receiving positive feedback during extensive testing with consumers. We'll make sure to share your comments with our team. If you'd prefer a different scent, we recommend trying out another Dawn version. It may be helpful to know that our Dawn Free & Clear features our lightest scent, and we also have our Dawn Free & Clear Fragrance-Free available. If there's anything more we can assist you with, please give us a call at (800) 725-3296 when you have a chance.