Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
Disgusting new smell.
on December 30, 2024
Posted by: AlexCA
I hate the new scent. Artificial fragrances give me massive headaches. I don't want a migrane every time I wash the dishes. When I first used it, I thought the smell was coming from the sponge, as if I used it with some other cleaner. It wasn't until I was trying to wash the smell off of my hands I realized it came from the soap. Do not recommend, I won't buy it ever again. I want soap that smells like soap not fragrances. I ended up giving it away and buying a different brand.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, January 6, 2025
We're sorry to hear that this has been your experience, and we hope that you're doing well. We can assure you that our Dawn Original has been thoroughly evaluated to be safe when used as directed, and we also put a lot of thought into creating features that we think you'll like. We'll make sure that your comments are passed along. We know you mention discarding the product, and we do recommend that you discontinue use of this particular product if this has been your experience. We suggest checking out our Dawn Free & Clear Fragrance-Free. So that we can learn more and gather some additional details for our Safety Team, please give us a call at (800) 725-3296 when you have a moment.
I finally ran out of my original Dawn with the smell that is perfect. So I bought the one with the new fresh scent and I am now looking for a new dish soap. The scent is overpowering and way too much. I just want clean dishes and I have used Dawn for over 25 yrs, but can’t stand the new smell. I could buy the Dawn Free and Clear, but it costs more and you see this happen all the time. A company changes its product, which people don’t like, then offers the one they want at a higher price.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, January 7, 2025
Thank you for reaching out about the recent scent changes to our Dawn Ultra Original. This is the first scent change for Dawn Original in over 10 years, and we're very sorry for your disappointment. The fragrance change of Dawn Ultra Original was implemented after receiving positive feedback during extensive testing with consumers. Please be assured that we value your feedback greatly and we're sharing it with the rest of our Dawn Team. Consumer feedback is vital in helping us improve our products and ensuring that we deliver the best possible experience to our consumers; it’s also instrumental in guiding the Dawn Team as they continue to work on future innovations. Thank you again for taking the time to share your feedback with us, and please feel free to give us a call at (800) 725-3296 for more help.
Life long user of Dawn.. but no more.. the new scent is sickening and gives me and my family a headache. Not a good idea; please bring the the option of the original scent back.
Response from dawn-dish.comBy Customer Care, January 2, 2025
Your loyalty to Dawn is very much appreciated. We're sorry to hear that you and your family had this experience, and we hope that you're all doing well. We can assure you that our Dawn Original has been thoroughly evaluated to be safe when used as directed, and we also put a lot of thought into creating features that we think you'll like. Your comments will be shared, and we do recommend that you discontinue use of this particular product, if you haven't already. We suggest giving another Dawn version a try, and it may be helpful to know that we offer our Dawn Free & Clear, which features our lightest scent, as well as our Dawn Free & Clear Fragrance-Free. So that we can learn more and gather some details for our Safety Team, please give us a call at (800) 725-3296 when you have a chance.
Have been using Dawn forever but have stopped because of the new scent. It burns my eyes so I have started using Palmolive.
Response from dawn-dish.comBy Customer Care, December 30, 2024
We're sorry to hear such a loyal fan like yourself had this experience with the new Dawn Ultra Original scent. Please be assured that we thoroughly test all of our ingredients for safety before we use them in a product, so this isn't something we'd expect. Safety is our top priority, so we appreciate you letting us know you've discontinued use, as this is what we would've recommended. We hope you'll give our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
I absolutely hate this smell and will be on the search for something to replace Dawn. You can’t even get the smells out of your cups and dishes. Horrible
Response from dawn-dish.comBy Customer Care, January 7, 2025
We're sorry to hear that this has been your experience. We can assure you that a lot of thought goes into creating features that we think you'll like, and we have many quality checks in place to ensure that you can use Dawn with ease. Your comments will be shared with the rest of our team, and we recommend giving another Dawn version a ty if you'd prefer a different scent. It may be helpful to know that our Dawn Free & Clear features our lightest scent, and we also have our Dawn Free & Clear Fragrance-Free available. You're always welcome to give us a call at (800) 725-3296 if there's anything more we can assist you with.
I would give it negative stars if I could - absolutely awful scent - unnecessarily strong - thought I was using wrong bottle - unfortunately didn't see "new scent" on label - will give away, far away so as to never smell this again 😵💫🥴😳
Response from dawn-dish.comBy Customer Care, January 7, 2025
We're sorry to hear that you're not a fan of this scent, since we do put a lot of thought into creating features that we think you'll enjoy. We appreciate your feedback, and your comments will be passed along. If you'd prefer a lighter scent, we recommend checking out our Dawn Free & Clear. Please know that you're always welcome to give us a call at (800) 725-3296 if there's anything more we can help you with.
WHY WHY WHY! WHY DID YOU CHANGE THE SCENT! THIS GIVES ME A HEADACHE ABSOLUTELY HATE THE NEW SCENT. NOW I WILL NEVER BUY DAWN AGAIN UNTIL YOU CHANGE IT BACK!
Response from dawn-dish.comBy Customer Care, December 30, 2024
We appreciate you sharing your experience with the new scent of Dawn. The fragrance change of Dawn Ultra Original was implemented after receiving positive feedback during extensive testing with consumers. Please be assured that we thoroughly test all of our ingredients for safety before we use them in a product, and this is not something we would expect. Safety is our top priority and based on what you shared we do recommend discontinuing use of this Dawn. We hope you'll give our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
I bought dawn dish soap recently in the new “fresh scent” I hate it. It smells horrible and it’s so strong it gives me a headache. I have loved and used dawn for years because it had a mild scent that worked well for me. Now I will no longer use or purchase dawn dish soap.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, December 26, 2024
We're very sorry to hear about your experience with our new scent, and we hope you're feeling better. Quality and safety have always been at the forefront of everything we do, and while scent preferences will always vary from person to person, we would not expect you to get a headache when using it as directed. This is because all of our products go through extensive testing to ensure safety with proper use. Your wellbeing means a lot to us, so please discontinue using the Dishwashing Soap if you haven't done so already. This isn't something we take lightly, so we'd like to make a report to our Quality and Safety Team, make sure your voice is heard about the change, and tell you more about our new Dawn EZ-Squeeze Free & Clear Unscented Dish Soap. Please give us a call (800) 725-3296.