Customer reviews from dawn-dish.com
Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz. (00208) - Blue
Average customer rating
2.9
(1,833 Reviews)
Rating breakdown 1,833 reviews
5 Stars
785
4 Stars
64
3 Stars
20
2 Stars
69
1 Star
895
20%of customers recommend this product.
(
165 out of
819)
Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz. (00208) - Blue
Customer Rating
1
What did you do?
on April 5, 2024
Posted by: Norm
from McHenry md
What kind of cost cutting measure are you trying to coverup with this "new scent"?
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 8, 2024
We're sorry you aren't happy with the recent change in Original Scent, Norm. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver our customers the best possible experience. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. We'd be happy to answer any questions or gather additional feedback. Please call us at (800) 725-3296 from 9 AM to 6 PM EST, Monday through Friday.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Not a Good Change
on April 7, 2024
Posted by: SmTrv
The new Fresh Scent is cloying & really off-putting for me. The scent stays on hands, dish cloths, etc. I liked the old fragrance & REALLY DO not like the new scent. Will not be buying again. I've used Original scent Dawn for many, many years, even bragged about it but no more!
Response from dawn-dish.comBy Customer Care, April 9, 2024
Firstly, thank you so much for your years and years of loyalty and support. Of course, we also thank you for sharing your feedback on our recent change to Dawn Ultra Original. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Awful New Scent
on April 8, 2024
Posted by: Bayfront
from Washington
I’ve used this for so long, and love the new convenient bottle. One reason I I use it is the lack of scent, but now it is scented and triggers a migraine complete with intense nausea. It smells of a too strong mens musky cologne.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 10, 2024
We're so happy to learn the new EZ-Squeeze bottle is working out for you, but sad that the recently updated scent of Dawn Ultra Original isn't as helpful for you. We do apologize for this experience, as our Safety Team assures us that, when used as directed, your clean should be great and you shouldn't be having any reactions to the dish soap. Our R&D and Safety Teams would like to learn more about your purchase and how you're feeling today. For the best help possible, please put the remaining Dawn Ultra in a spot where it won't be used or lost, in case we need you to return it to us. Then, give us a call so we can learn more about this experience and help you pick up an EZ-Squeeze bottle of Dawn Free & Clear - Fragrance Free. It has the great cleaning ingredients that you love, but with no added scent. Help is here. Please, call us any Monday through Friday, from 9 AM to 6 PM, EST, for the best help possible. Our number is 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Horrible new scent
on April 24, 2024
Posted by: NicoleAnn
The new scent is horrible. I've used Dawn for 20 years or more, will NOT buy again. The new scent is so overpowering it gives me a headache, and makes my dishes smell.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 26, 2024
Your loyalty to Dawn dish soap is very well respected, Nicole, and we're so sorry for your experience with the recently updated scent of Dawn Ultra. Please be assured that we thoroughly test all of our ingredients for safety before we use them in a product. What you've described isn't something we would expect. Safety is our top priority and based on what you shared we do recommend discontinuing use of this Dawn. You mentioned your dishes smelling. You can remove the fragrance by soaking the dishes in hot water with some distilled white vinegar added to it. If you have a dishwasher, and your dishes are dishwasher safe, run them through the machine with some vinegar poured into the bottom of the dishwasher. Also, add some vinegar directly into the dispenser. You can also put a cup of vinegar upright on the top rack of the dishwasher so that it gets knocked over and distributed during the wash. It may take a couple of cycles, but the smell will come out. We hope you'll give our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Why change a good thing
on April 24, 2024
Posted by: Cd02
from Wisconsin
New scent is horrible. I dont want my dishes or hands smelling like bug spray. Been using dawn for 40 years and will be switching to something else.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 25, 2024
Your long-time loyalty to Dawn is truly wonderful, thanks so much for trusting the clean we deliver. Also, thanks for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Chemical stink
on April 6, 2024
Posted by: Change it back
from Lewiston maine
New scent is terrible! Won’t be buying again unless they switch back!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 8, 2024
We're sorry you aren't happy with the recent change in Original Scent. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver our customers the best possible experience. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. So we can help further, please call us at (800) 725-3296 from 9 AM to 6 PM EST, Monday through Friday.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New scent smells like chemicals
on April 16, 2024
Posted by: Sally S
from Boston
The new scent is the worst...... It the original scent available??? Please bring it BACK.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 19, 2024
We're sorry you aren't happy with the recent change in Original Scent, Sally. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver our customers the best possible experience. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. We'd be happy to answer any questions or gather additional feedback. Please call us at (800) 725-3296 from 9 AM to 6 PM EST, Monday through Friday.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New scent is unpleasant, doesn’t rinse cleanly
on April 25, 2024
Posted by: KG47
from California
Still cleans other things off well, but the scent is terrible and does NOT rinse off, even from stainless steel. For instance, my spoons all smell strongly of the icky new smell after using the soap on them, even after multiple rinses. I had to wash them again with a different dish soap to make my dishes not smell like the new soap smell.
Also, how can you label something “original scent” and “new scent” at the same time? This was just a bad move all around. Reminds me of New Coke.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 29, 2024
We're sorry to hear that this has been your experience, as Dawn goes through many quality checks to ensure that you can use it with ease. As well, we put a lot of thought into creating features that we think you'll like, though we certainly understand that preferences can vary. We'll make sure to share your comments with the rest of our team. If you'd like to remove the scent from your dishes, we recommend soaking them in hot water with some distilled white vinegar added to it. We hope this helps. As well, we'd like to mention that we do have an unscented product available, our Dawn Free & Clear Fragrance-Free. If you'd like any further assistance, please give us a call at (800) 725-3296 when you have a chance.
Written by a customer while visiting dawn-dish.com