Customer reviews from dawn-dish.com
Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Average customer rating
2.9
(1,895 Reviews)
Rating breakdown 1,895 reviews
5 Stars
825
4 Stars
66
3 Stars
20
2 Stars
71
1 Star
913
20%of customers recommend this product.
(
165 out of
831)
Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
Terrible new scent
on February 25, 2024
Posted by: Terrible
I have exclusively used Dawn dish soap for over 30 years, and loved the new EZ Squeeze bottle. UNTIL... I purchased my most recent bottle. I did not notice the "new clean scent" on the label, but I absolutely noticed it when I opened and used it. The smell is TERRIBLE! I do not want a floral smell when washing my dishes. And as others have commented, the smell lingers. And I do not have porous dishes. Please go back to the old formula. I will not purchase Dawn again until you do so. Very disappointed.
Response from dawn-dish.comBy Customer Care, February 27, 2024
We're sorry you aren't happy with the recent change in Original Scent after 30 years of loyalty. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver our customers the best possible experience. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. At this time, we do not have plans to reintroduce the old Dawn scent. We appreciate your understanding and patience as we strive to provide you with the highest quality products. We'd be happy to answer any questions or gather additional feedback. Please call us at (800) 725-3296 from 9 AM to 6 PM EST, Monday through Friday.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Disappointed!
on February 26, 2024
Posted by: Rosebud 1971
from Illinois
I bought dawn dishwashing soap and didn’t realize it was the new scent until I started washing dishes and the smell was making me sick. It’s terrible, why would you change it? I’ve been buying dawn soap for 30 + years, I will have to see what other dishwashing products are available without the disgusting perfume smell.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 28, 2024
We're sorry to hear you've had this experience with our Dawn Ultra. We want you to know our products are thoroughly evaluated to be safe when used as directed, so this is not something we'd expect to see. If you haven't already, we'd recommend you discontinue use of this product, and that you hold onto it in case we need to retrieve it for evaluation. So we can provide assistance with this, and gather some info for our Safety Team, please give us a call at 1-800-725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
NOT ORIGINAL SCENT! "NEW SCENT" is DISGUSTING!
on February 29, 2024
Posted by: Whateverbob1647
from Connecticut
NOT ORIGINAL SCENT! "NEW SCENT" is DISGUSTING! It keeps your dishes smelling horrible long after rinsing. Please change it back or no more purchases from a lot of customers.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 1, 2024
We appreciate your comments regarding your newly purchased Dawn Ultra Dish Soap, in the EZ-Squeeze Bottle, with the recently updated Original Scent. We understand that this change may have surprised you, as the scent hasn't been changed in over 10 years. Please rest assured that we value your feedback greatly, and we have already relayed it to our Research and Development (R&D) team. Your input is vital in helping us improve our products and ensure that we deliver the best possible experience to our customers. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. If you'd like more help or to tell us more, call us at 1 (800) 725-3296. We're here weekdays from 9 AM to 6 PM, EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
The “original” scent has been changed
on February 29, 2024
Posted by: ErinW3
This new scent is awful. Please bring back the original dawn dish soap scent not this new one. It’s awful. So floral.
Response from dawn-dish.comBy Customer Care, March 1, 2024
We're sorry the recent Original scent change is too floral for you, Erin. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver our customers the best possible experience. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. We'd be happy to answer any questions or gather additional feedback. Please call us at (800) 725-3296 from 9 AM to 6 PM EST, Monday through Friday.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Terrible perfume
on March 1, 2024
Posted by: SGAHolly
from Erick, OK
I used to love this soap but today I opened a new bottle and was blasted by perfume and got a headache. I can't even use it. Really hoping when I return to the store I can find the original.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 1, 2024
We hope you're feeling better now, SGAHolly! You can be assured we'll share your comments with our Safety Team. While all our ingredients and products are thoroughly evaluated to be safe when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you haven't already, we recommend discontinuing use of Dawn Ultra EZ-Squeeze, Original Scent, or any other version of Dawn Original which has the new scent. And please give us a call at (800) 725-3296 so we can help you further!
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Stinks to high heaven
on March 5, 2024
Posted by: dawnuser1123
from Chicago
New smell is so strong we smell it three rooms away. Are you kidding dawn? To make it worse it is a horrible smell.. Who made that "corporate" decision?
Response from dawn-dish.comBy Customer Care, March 7, 2024
We're sorry to hear you aren't a fan of the upgraded scent, and assure you that we're letting our team know your feedback. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly, and we have already relayed it to our Research and Development (R&D) team. Your input is vital in helping us improve our products and ensure that we deliver the best possible experience to our customers. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. We'd like to get more information to help, as well as share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New scent is horrible!!!!!!
on March 6, 2024
Posted by: Kimm
I have used Dawn original for years and have always loved it. The new fresh clean scent is horrible!!! The smell makes us sneeze and irritates our sinuses! Please bring back the original scent, in the meantime I’m sad to say I’m looking for a new dish soap!
Response from dawn-dish.comBy Customer Care, March 11, 2024
We're sorry that after years of loyalty, you aren't happy with the recent change in our Original Scent, Kimm. While all our ingredients and products are thoroughly evaluated to be safe and effective when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you haven't already, we recommend discontinuing the product and/or seeking medical attention if symptoms worsen or do not resolve. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver our customers the best possible experience. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. We'd be happy to answer any questions or gather additional feedback. Please call us at (800) 725-3296 from 9 AM to 6 PM EST, Monday through Friday.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Clean Scent Stinks
on March 7, 2024
Posted by: RonnieB
from Baltimore, MD
I HATE the new clean scent. Just awful. I’m frugal but this stinks so much I’m gonna throw it away
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 11, 2024
We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience, as we send our products through many checks to ensure they provide the best results for you. So we can learn more about this to help our Quality Team improve our products in the future, and so we can provide assistance, please give us a call at 1-800-725-3296.
Written by a customer while visiting dawn-dish.com