Customer reviews from dawn-dish.com
Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz. (00208) - Blue
Average customer rating
2.9
(1,837 Reviews)
Rating breakdown 1,837 reviews
5 Stars
786
4 Stars
64
3 Stars
20
2 Stars
70
1 Star
897
20%of customers recommend this product.
(
165 out of
821)
Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz. (00208) - Blue
Customer Rating
1
Bring Back the OG Dawn: the actual "CLEAN" formula
on March 14, 2025
Posted by: KateeB
from Kihei, HI
I've left maybe five reviews for products in my entire life, and this is probably the second negative review ever, but I feel compelled. I also cannot tolerate the "new, clean scent." I hate how it smells, but I also hate how it seems to stick around as a fragrance and residue on the dishes. I also have experienced headaches and it kind of burns my nostrils. You told another customer that they have a unique sensitivity, yet in the five minutes of Googling about your "new scent," I've read reports of others with the same issue. A good majority of your loyal customers choose Dawn soap BECAUSE of the original formula's mild scent, and because of the way it cleans. It WAS a wonderful product that my family used for years as I grew up. I've used it to clean all kinds of things, from dishes to diluted soap for walls, windows, cars, shoes...I accidentally bought a big bottle of Dawn Ultra, tried to use it (I hate wasting things), but it's been demoted to the garage, and I haven't touched it since. I also hate the Ultra smell, it irritates my nose, and seems to leave a lingering smell on hands and surfaces. These two new variations are also very drying to the skin. In a product world of overly smelly, overly chemical products, Dawn was a mainstream staple in my household world that was more budget-friendly, mild, versatile, and effective. I'm surprised your company doesn't understand or want to maintain this audience: decades-long loyal customers. I know I will not be buying anymore Dawn soap, unless the original formula returns. It was my favorite, but there are second favorites that will atleast not offend my nose, skin and health.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 17, 2025
We certainly appreciate the incredible loyalty you've shown Dawn over the years, and we're sorry to hear that this was your experience. We can assure you that our Dawn Original has been thoroughly evaluated to be safe when used as directed, and we hope that you're doing well. As well, a lot of thought goes into our products. This was the first scent change made to our Dawn Original in over 10 years, and it was implemented after receiving positive feedback during extensive testing with consumers. Your comments will be shared with our team, and we do recommend that you discontinue use of these particular products. It may be helpful to know that the Dawn Ultra you purchased is the same as our Dawn Original, and would feature the same updated the scent. We do have a variety of scents available, and we suggest giving our Dawn Free & Clear a try, as it features our lightest scent. We also offer our Dawn Free & Clear Fragrance-Free. So that we can learn more and gather some additional details for our Safety Team, please give us a call at (800) 725-3296 when you can.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Terrible New Scent
on February 9, 2024
Posted by: Jrg111
The new scent is so bad. Why change a good thing. Time to find a new product.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 14, 2024
We're sorry to hear you aren't a fan of the upgraded scent, and assure you that we're letting our team know your feedback. We'd like to find a Dawn that's a better fit, so when you have a minute, please get in touch with us at (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Terrible new “original” scent
on February 17, 2024
Posted by: Patric
The new scent triggers my asthma - I can’t use it and I’ve asked friends and family to stop, as well. We will have to find a new dish soap. Please bring back the old Dawn for those of us who can’t tolerate the new formulation.
Response from dawn-dish.comBy Customer Care, February 20, 2024
We're sorry to hear this, Patric. With the many quality and safety tests Dawn products are put through, this isn't the experience we expect. We hope you're feeling better now, and while it sounds like you have already, we recommend to discontinue using this Dawn. You health and safety are incredibly important to us, and our Safety Team would like to make sure you're ok. So we can learn more, we ask that you please give us a call at (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Don't like the new scent
on February 19, 2024
Posted by: letty29
I have been using Dawn for over 30 years. I do not like the new scent in the original dawn at all. It is too much like cheap perfume, it gives me a headache and my hands are very dry after I use it. I didn't have that problem before. I wish you would have kept the original scent. Maybe it's time for me to move on.
Response from dawn-dish.comBy Customer Care, February 21, 2024
Trust and loyalty like yours is very highly valued by us, we're so sorry to learn about your experience with your recently purchased bottle of Dawn Ultra with the newly updated Original Scent. Because safety is our top priority, and all our products are thoroughly evaluated to be safe when used as directed, we're sorry you're not getting the comfortable clean we all expect. Based on what you've shared, please stop using the dish soap. Put the remainder in a spot where it won't be accidentally used or lost, as we may ask you to return it to us. Any Monday through Friday, from 9 AM to 6 PM, EST, give us a call for the best help possible. Our number is 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Another Thumbs Down For The New Scent- Very Bad
on February 20, 2024
Posted by: Shannon in TN
from Tn
The new scent is over powering. It lingers on clean dishes and over powers food. It stays on your hands like a bad perfume. I’ve been using Dawn for 20 years and will definitely have to switch to a more neutral clean scent like Palmolive unless the original scent returns. Please bring back the classic original scent.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 22, 2024
Thank you for taking the time to share your feedback with us, Shannon. This is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused.
Please rest assured that we value your feedback greatly, and we have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure that we deliver the best possible experience to our customers. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations.
At this time, we do not have plans to reintroduce the old Dawn scent. We appreciate your understanding and patience as we strive to provide you with the highest quality products. If you have any questions, please feel free to give us a call at (800) 725-3296 Mondays through Fridays, from 9 AM to 6 PM, EST.
Please rest assured that we value your feedback greatly, and we have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure that we deliver the best possible experience to our customers. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations.
At this time, we do not have plans to reintroduce the old Dawn scent. We appreciate your understanding and patience as we strive to provide you with the highest quality products. If you have any questions, please feel free to give us a call at (800) 725-3296 Mondays through Fridays, from 9 AM to 6 PM, EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New Scent is Terrible
on February 21, 2024
Posted by: Mama3
from Ohio
The original Dawn scent was perfect the way it was. It was one of the main reasons I liked Dawn dish soap. I can't understand why it was changed. I realize that many have already expressed their disappointment and what I have to say probably won't change anything either, but I would like to ask you change it back. The new scent is so strong and unpleasant and like others have said it is difficult to get the taste of it off my dishes. I don't plan to buy again unless it's changed.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 22, 2024
Firstly, please know that we're thankful for you being a loyal Dawn user and for taking the time out of your day to ensure your voice is heard. Whenever we make changes, we do extensive testing to get the scent just right, but it should never stay behind on your dishes. However, if dishes are porous, so very old, cast iron, or plastic, it can absorb the scent. With these dishes, please rinse off right away. Do not let them soak. Our users are the eyes and ears of our company, and we want to ensure your voice about this change it heard. Please call us at (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Terrible new scent
on February 25, 2024
Posted by: Terrible
I have exclusively used Dawn dish soap for over 30 years, and loved the new EZ Squeeze bottle. UNTIL... I purchased my most recent bottle. I did not notice the "new clean scent" on the label, but I absolutely noticed it when I opened and used it. The smell is TERRIBLE! I do not want a floral smell when washing my dishes. And as others have commented, the smell lingers. And I do not have porous dishes. Please go back to the old formula. I will not purchase Dawn again until you do so. Very disappointed.
Response from dawn-dish.comBy Customer Care, February 27, 2024
We're sorry you aren't happy with the recent change in Original Scent after 30 years of loyalty. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver our customers the best possible experience. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. At this time, we do not have plans to reintroduce the old Dawn scent. We appreciate your understanding and patience as we strive to provide you with the highest quality products. We'd be happy to answer any questions or gather additional feedback. Please call us at (800) 725-3296 from 9 AM to 6 PM EST, Monday through Friday.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Disappointed!
on February 26, 2024
Posted by: Rosebud 1971
from Illinois
I bought dawn dishwashing soap and didn’t realize it was the new scent until I started washing dishes and the smell was making me sick. It’s terrible, why would you change it? I’ve been buying dawn soap for 30 + years, I will have to see what other dishwashing products are available without the disgusting perfume smell.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 28, 2024
We're sorry to hear you've had this experience with our Dawn Ultra. We want you to know our products are thoroughly evaluated to be safe when used as directed, so this is not something we'd expect to see. If you haven't already, we'd recommend you discontinue use of this product, and that you hold onto it in case we need to retrieve it for evaluation. So we can provide assistance with this, and gather some info for our Safety Team, please give us a call at 1-800-725-3296.
Written by a customer while visiting dawn-dish.com