Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
Horrible smell.
on January 28, 2025
Posted by: Jiames0077
The clean scent fragrance is horrible. The smell is completely overwhelming and unpleasant. Please consider reverting to the original formula. I can’t buy this again because it smells so bad. So disappointed in this product change.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 3, 2025
Thank you for reaching out about the scent change to our Dawn Ultra Original. This is the first scent change for Dawn Original in over 10 years, and we're very sorry for your disappointment. The fragrance change of Dawn Ultra Original was implemented after receiving positive feedback during extensive testing with consumers, but please be assured that we value your feedback greatly and are sharing it with the rest of our Dawn Team. We truly value you as a consumer and hope you'll give Dawn another try. We have a variety of scents if the Original no longer meets your needs, including an unscented version called Dawn Free and Clear, Unscented. We'd like to learn more about your experience and do our best to make things right for you. Please give us a call at (800) 725-3296.
The soap works like how it did before, but honestly I want to find another dish soap because this new smell is genuinely nauseating. I was washing the dishes like a nice, thoughtful little daughter, and I realized it smelled weird. It's got a kind of weird floral/fruity/chemically scent?? I don't know, but it was so nasty, I'm not joking, my stomach was starting to hurt from the smell. Anyways, PLEASE I'M BEGGING YOU, JUST BRING BACK THE ORIGINAL SCENT, THIS NEW ONE SMELLS SO BAD.
Response from dawn-dish.comBy Customer Care, February 3, 2025
We're sorry to hear that this was your experience, and we hope that you're feeling better. We can assure you that our Dawn Original has been thoroughly evaluated to be safe when used as directed. As well, we do put a lot of thought into creating features that we think you'll like, though we understand that preferences can vary. We'll make sure that your comments are shared with our team, and we do recommend that you discontinue use of this particular product. We suggest giving another Dawn version a try, and it may be helpful to know that our Dawn Free & Clear features our lightest scent. So that we can learn more and gather some additional details for our Safety Team, please give us a call at (800) 725-3296 when you have a moment.
The new smell is terrible and too strong. Switching to another brand in the future
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 3, 2025
We're sorry to hear that you feel this way about the scent. A lot of thought goes into creating features that we think you'll like, but we certainly understand that preferences can vary. Your feedback will be shared. For a lighter scent, we suggest giving our Dawn Free & Clear a try. We also have our Dawn Free & Clear Fragrance-Free available. You're always welcome to give us a call at (800) 725-3296 if there's anything more we can assist you with.
I love Dawn dish soap, but the "Clean" scent is AWFUL and not necessary.
Response from dawn-dish.comBy Customer Care, February 3, 2025
Thank you for reaching out about the scent change to our Dawn Ultra Original. This is the first scent change for Dawn Original in over 10 years, and we're very sorry for your disappointment. The fragrance change of Dawn Ultra Original was implemented after receiving positive feedback during extensive testing with consumers, but please be assured that we value your feedback greatly and are sharing it with the rest of our Dawn Team. We truly value you as a consumer and hope you'll give Dawn another try. We have a variety of scents if the Original no longer meets your needs, including an unscented version called Dawn Free and Clear, Unscented. We'd like to learn more about your experience and do our best to make things right for you. Please give us a call at (800) 725-3296.
Not a fan of the new scent. Will be switching to a different brand
Response from dawn-dish.comBy Customer Care, February 3, 2025
We're sorry to hear that you feel this way about the scent, as a lot of thought does go into creating features that we think you'll like. We'll be sure to pass your comments along, and we do recommend giving another Dawn version a try if you'd prefer a different scent. You're always welcome to give us a call at (800) 725-3296 if there's anything more we can assist you with.
Smells awful. I hate the smell. Why would you change the scent to this awfulness. Will not buy again
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 3, 2025
Thank you for reaching out about the scent change to our Dawn Ultra Original. This is the first scent change for Dawn Original in over 10 years, and we're very sorry for your disappointment. The fragrance change of Dawn Ultra Original was implemented after receiving positive feedback during extensive testing with consumers, but please be assured that we value your feedback greatly and are sharing it with the rest of our Dawn Team. We truly value you as a consumer and hope you'll give Dawn another try. We have a variety of scents if the Original no longer meets your needs, including an unscented version called Dawn Free and Clear, Unscented. We'd like to learn more about your experience and do our best to make things right for you. Please give us a call at (800) 725-3296.
The new scent is terrible. Bring back the original or I will not buy again
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 3, 2025
Thank you for reaching out about the scent change to our Dawn Ultra Original. This is the first scent change for Dawn Original in over 10 years, and we're very sorry for your disappointment. The fragrance change of Dawn Ultra Original was implemented after receiving positive feedback during extensive testing with consumers, but please be assured that we value your feedback greatly and are sharing it with the rest of our Dawn Team. We truly value you as a consumer and hope you'll give Dawn another try. We have a variety of scents if the Original no longer meets your needs, including an unscented version called Dawn Free and Clear, Unscented. We'd like to learn more about your experience and do our best to make things right for you. Please give us a call at (800) 725-3296.
The ORIGINAL scent was what I grew up with and and I LOVED the smell of it. I was a happy customer until they actually stopped making Original and replaced it with New Clean Scent. If you want 5 stars please bring the ORIGINAL scent back before your product line literally goes down the drain... I do not want to switch brands at all -I have been a loyal Dawn fan my whole life but I just can't find a scent that is mild enough. The Botanicals were a nice line and I suggest you go back to lighter scents and not stick with overpowering cheap perfume/ chemical scents.
Response from dawn-dish.comBy Customer Care, February 10, 2025
We're sorry you're not happy with the "Clean Scent" update to Dawn Ultra Original, Patty. We did work with a group of Dawn users when working out the details of this change, and we apologize that your nose isn't agreeing with theirs. All Dawn users are important to us, and we're happy to let our R&D Team know your thoughts. Regarding lighter fragrances, check out our Dawn Free & Clear line. There's two options in it, a Lemon Scent and one that's Fragrance Free. We hope you'll give one of these a try; we'd be glad to help you do that. Call us any Monday-Friday, from 9 AM to 6 PM, EST, at 1 (800) 725-3296.