Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz. (00208) - Blue
Customer Rating
1
Awful scent
on December 1, 2024
Posted by: Rose1921
from Savannah, GA
The new scent is awful! I liked the original and have used dawn for years. I am switching to Palmolive.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, December 2, 2024
We're very sorry to hear that you're not a fan of the scent! We understand that preferences can vary from person to person, and we design our products with our customers in mind, in hopes that you'll love it as much as we do. So we apologize that that's not the case this time. Please know that comments like yours are how we determine the decisions we make about future products and changes, so you can be assured that we will be sharing your comments with the rest of our team! If you'd like to tell us more, and so we can help you find a scent you may enjoy more, give us a call: 1-800-725-3296
Written by a customer while visiting dawn-dish.com
Customer Rating
1
HATE the "New Clean Scent"!!
on December 2, 2024
Posted by: NoPerfumeforMePlease
The "New Clean Scent" is awful. It smells perfumy and reminds us of smelly hair and laundry products. The original scent was nice and we used it for at least 20 years. We are looking for a new brand now.
Response from dawn-dish.comBy Customer Care, December 31, 2024
We're sorry to read your review, especially knowing your family has used Dawn Original for 20 years. We'll be sure to share this feedback on the new scent with our team. Your continued loyalty means the world to us, so if you'd like help getting a different Dawn hand dishwashing soap, please call us at (800) 725-3296!
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Overwhelming scent
on December 5, 2024
Posted by: Tybo
For years, I have refilled my small bottle on the top of my kitchen sink with Dawn, never anything else. I now feel as if I am squeezing out scented lotion, it is horrible. Even using just a pencil tip size of soap, the scent is still overwhelming, and it lingers. I don’t want the inside of my drinking glasses to smell like anything!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, December 5, 2024
We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New scent is AWFUL
on December 6, 2024
Posted by: Lee22
New scent is Awful. I wish they still offered original cuz wow it's bad. Sticks to dishes, I can smell it when I'm cooking. Really bad
Response from dawn-dish.comBy Customer Care, December 20, 2024
We're sorry to hear that you feel this way about the scent, as a lot of thought does go into our products. We also have many quality checks to ensure that you can use our products with ease. We wouldn't expect Dawn to impart the product scent into your dishes. However, if the soap isn't completely rinsed off, or if the dishes have become porous, it's possible. If certain items always pick up a flavor, they're probably worn to the point of being porous, and should be rinsed immediately and not soaked. We hope this helps, and your comments will be passed along. As well, we suggest giving another Dawn version a try if you'd prefer a different scent. You're always welcome to give us a call at (800) 725-3296 if there's anything more we can assist you with.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
You Lost Me after 25+ years
on December 10, 2024
Posted by: Rob2024
I have been a loyal Dawn user for more than 25 years and I'm sure I have been through a few scent changes without noticing...... BUT THIS ONE IS AWEFUL!!!!!!! Please bring back the Original Scent ASAP. The new Fresh Scent is so bad that I plan to GIVE AWAY what's left and go in search of new dish soap.
Response from dawn-dish.comBy Customer Care, December 31, 2024
Thanks Rob, for being a loyal Dawn user for 25+ years. We truly respect your trust and want you to know that we're very thankful you took the time to share how you feel with us. At this time, we do not have plans to return to the previous scent, so we'll be sure to pass your review onto our R&D Team. We worked behind-the-scenes to make this transition as smooth as possible, in hopes all would be happy with this change. Please know, we deeply apologize that didn't work for you. Again, we're glad to have the opportunity to help you with this. We have many varieties of dish soap, including a fragrance free one, that we hope you'll consider trying. Give us a call when you can, so we can do whatever we can to help. We're answering calls from 9 AM to 6 PM, EST, Mondays through Fridays. Our number is 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Horrible Smell
on December 11, 2024
Posted by: MsTammy
This new smell is so bad! It’s very floral but in a weird chemically way, and kind of like the air freshener in a gas station bathroom. I don’t know what on earth made you change the original scent, but I’m going to have to find a different dish soap.
Response from dawn-dish.comBy Customer Care, December 11, 2024
We're sorry to hear that you feel this way about the scent, as we can assure you that a lot of thought goes into our products. We'd like to mention that this fragrance change was implemented after receiving positive feedback during extensive testing with consumers. We certainly understand that preferences can vary, and we'll be sure to share your comments with the rest of our team. If you'd prefer a different scent, we recommend giving another Dawn version a try. You're always welcome to give us a call at (800) 725-3296 if there's anything more we can help you with.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New fresh scent is horrible!
on December 12, 2024
Posted by: Ky42
The new fresh scent is horrendous. I've always used Dawn original because it didn't have a overpowering fragrance that would linger on your hands. But they've lost another loyal customer with this change.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, December 20, 2024
We're sorry to hear that a great Dawn fan like you feels this way about our updated Dawn Original scent. We can assure you that a lot of thought goes into our products, and we'll be sure to share your feedback with our team. For a lighter scent, we suggest checking out our Dawn Free & Clear. We also offer an unscented product with our Dawn Free & Clear Fragrance-Free. You're always welcome to give us a call at (800) 725-3296 if there's anything more we can assist you with.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New Scent is a miss.
on December 15, 2024
Posted by: bethany88
The new scent is very off-putting. Have been using the new formula for a few weeks, and was trying to get used to the new smell, but rather than acclimating, I have found myself increasingly nauseated.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, December 31, 2024
Thank you, Bethany, for sharing your experience with the new scent of Dawn Ultra Original. Please be assured that we thoroughly test all of our ingredients for safety before we use them in a product, so what you're sharing isn't what we expect. Safety is our top priority and based on what you shared we recommend you no longer use this bottle of Dawn. We suggest you give Dawn Free & Clear Fragrance Free a try, as it has all of the cleaning power of Dawn - and no added fragrance to get in the way. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you pick up your next bottle. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com