Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz. (00208) - Blue
Customer Rating
1
Assault the senses
on April 23, 2024
Posted by: Possel
from PA
The new scent is assaulting and gives me a headache. When you have a time tested product don’t mess with it!! You are not going to get new customers because you have a new scent. You will lose loyal customers because you chose to assault one’s senses.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 24, 2024
We're sorry you had this experience with the recent change in Dawn's Original Scent, Possel. Please be assured that we thoroughly test all of our ingredients for safety before we use them in a product, and this is not something we would expect. Your safety is our top priority, and based on what you shared, we do recommend discontinuing the use of this Dawn. We hope you'll try our Dawn E-Z Squeeze Free & Clear Fragrance-Free, which has all of Dawn's cleaning power and no added scent. Because we want to ensure your comments get the attention they deserve, please hang on to the product and call us at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Horrible new scent
on April 23, 2024
Posted by: Spunks
from Kilmarnock Va
The new scent gives me a headache, it's terrible! There was nothing wrong with the old scent. I'm taking this bottle back for a refund.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 26, 2024
Thank you for sharing your experience with the new scent of Dawn. We know this change may have led to some disappointment, as it was the first scent update in over 10 years. That being said, your comfort and safety are our top priorities, so please be assured that we thoroughly test all of our ingredients for safety before we use them in a product. What you've described isn't something we would expect. Based on what you shared we do recommend discontinuing use of this Dawn. We hope you'll give our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Scent is horrible
on April 22, 2024
Posted by: Sweet
from Nc
The new scent is absolutely horrible, I have a brain tumor and can’t be around strong smells and I have always used the blue dawn and it never bothered me but this new scent leaves me with major headaches and my whole family says what stinks when the dishes are being done now. I will definitely be looking for a new soap ASAP If you wanted to add a fragrance you should have made it an option and not changed the formula for the worse. Also I never ever leave reviews but this time it warrants one
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 23, 2024
Thank you for reaching out to P&G regarding the recent scent change to Dawn Ultra Original. As the first scent change in over 10 years, we understand you may be disappointed, and we do apologize for this. Know your message is greatly appreciated, and it’ll be shared with our Dawn Team, as your feedback is instrumental in guiding us as we continue working on future innovations. After reading your review. we'd like to learn more about this purchase and how it worked out for you, since your safety is our top priority. We truly value you as a consumer and hope you'll give Dawn another try. We have a variety of scents if the Original no longer meets your needs, including an unscented version which is called Dawn Free and Clear, unscented. In fact, we’d be honored to help you pick this bottle up, by sending you a $4 coupon. If getting this coupon is helpful, be sure to reach out anytime to share more details. We're here Mondays through Fridays, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Awful
on April 24, 2024
Posted by: bob22
from Reading MA
The new scent is awful, I am looking for some other brand!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 25, 2024
We're sorry you aren't happy with the recent change in Dawn's Original Scent, Bob. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Fire your marketing team
on April 24, 2024
Posted by: Diane928
New scent sucks. Headache, watery eyes, sore throat. Removed from kitchen. Was going to use it up to wash truck but thought it might take paint off.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 26, 2024
Thank you for sharing your experience with the new scent of Dawn., Diane. Please be assured that we thoroughly test all of our ingredients for safety before we use them in a product, and this is not something we would expect. Safety is our top priority and based on what you shared we do recommend discontinuing use of this Dawn. You mentioned using the dish soap to clean your truck, and we're happy to share that Dawn can be used to clean vehicles. Be sure to completely rinse off the Dawn solution, to prevent possible damage. Due to the nature of painted surfaces and inherent variability, we recommend first cleaning an inconspicuous area to ensure no damage occurs before cleaning the entire thing. Getting back to moving on with Dawn, after your displeasure with your current bottle, we hope you'll give our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New Scent Stinks; Bottle Bad for Arthritic Hand
on April 24, 2024
Posted by: Angry Former Customer
The new scent stinks. My cats won't eat from dishes washed in it, no matter how well I rinse in hot water! Not surprising when I consider how much I dislike the smell of the dishes after using Dawn with the new scent. I don't like the new bottle either. It's hard to use one-handed if one has arthritis and makes a bigger mess than the old one. Now I have to find a new brand to replace what was my very favorite cleaning product.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 26, 2024
We're sorry to learn about your experience with the new scent of Dawn Original Liquid and that our EZ Squeeze bottle is difficult for you to use. Our Quality Team takes all feedback we receive very seriously, as it helps us improve our products. So thank you for leaving your review! We'd love a chance to retain your brand loyalty, and hope you'll call us at (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Bad new scent
on April 28, 2024
Posted by: Yvonne45
The new original scent is absolutely disgusting and clings to everything. I don’t want the dishes I cook and eat with to smell like artificial air freshener. I don’t understand why this change was made. I have loved Dawn dish soap for years, but I won’t be buying it anymore.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, May 6, 2024
Thank you for sharing your feedback on our new Dawn Original Scent, Yvonne. We appreciate you taking the time to leave a review, as we send our products through many checks to ensure they provide the best results for you, and we know that our new Original scent may have impacted your experience of our product. So we can learn more about this to help our Quality Team improve our products in the future, and so we can provide assistance, please give us a call at 1-800-725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
AWFUL!
on April 5, 2024
Posted by: Shawn10
from Massachusetts
FRESH NEW SCENT! So disappointed! If I could rate this a Zero I would. I have been using Dawn for years because I suffer from a very severe fragrance allergy. Why the new scent? What was wrong with having no scent? The smell makes me sick. Sad :(
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 9, 2024
We're sorry you're not happy with the recent change in Dawn's Original Scent, Shawn. While all our ingredients and products are thoroughly evaluated to be safe and effective when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you haven't already, we recommend discontinuing the product and/or seeking medical attention if symptoms worsen or do not resolve. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver the best possible experience to our customers. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of Dawn's cleaning power with no added scent. Because we want to ensure your comments get the attention they deserve, please call us at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com