Customer reviews from dawn-dish.com
Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Average customer rating
2.9
(1,885 Reviews)
Rating breakdown 1,885 reviews
5 Stars
820
4 Stars
66
3 Stars
20
2 Stars
71
1 Star
908
20%of customers recommend this product.
(
165 out of
829)
Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
Hate the scent- makes me sneeze
on August 20, 2024
Posted by: tlc20
from Penna
Do Not Like the new scent - it should not be labeled original when it is not the original!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, August 21, 2024
We're sorry you aren't happy with the recent change in Original Scent. We acknowledge that this is the first scent change for Dawn Original in over ten years, and we apologize for any inconvenience or dissatisfaction this may have caused. The fragrance change of Dawn Ultra Original was implemented after receiving positive feedback during extensive testing with consumers. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. We'd be happy to help you find a different scent from our many options that still have all of Dawn's cleaning power you know and love. We'd love to hear more about your experience so we can make a complete report to our team and help you further. Please hang on to the product and call us at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Clean Scent
on August 21, 2024
Posted by: debby1
They are selling this product as the original scent! It is NOT! They need to bring back the real original scent. This "clean scent" is AWFUL!!
Response from dawn-dish.comBy Customer Care, August 22, 2024
We're sorry to hear that you feel this way about the scent. This is the first scent change for Dawn Original in over 10 years, and it was implemented after receiving positive feedback during extensive testing with consumers. We'll be sure to share your comments with our team. While we don't currently have plans to reintroduce our previous Dawn Original scent, it may be helpful to know that we offer a variety of versions here at Dawn. We hope that you'll give another one a try if you'd prefer a different scent. If you'd like any further assistance, please give us a call at (800) 725-3296 when you have a chance.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Terrible
on August 29, 2024
Posted by: Coppoj
The new scent is brutal. Why would you want your food and utensils to smell perfumed? Corporate humans can be so unhealthy and gross. I know I can purchase the unscented version, but I feel like boycotting this brand and company just because they did this.
Response from dawn-dish.comBy Customer Care, August 30, 2024
We're sorry you aren't happy with the recent change in Original Scent. We acknowledge that this is the first scent change for Dawn Original in over ten years, and we apologize for any inconvenience or dissatisfaction this may have caused. The fragrance change of Dawn Ultra Original was implemented after receiving positive feedback during extensive testing with consumers. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. We'd be happy to help you find a different scent from our many options that still have all of Dawn's cleaning power you know and love. We'd love to hear more about your experience so we can make a complete report to our team and help you further. Please hang on to the product and call us at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Terrible scent
on November 25, 2024
Posted by: Beck9295
The new scent is nauseating. It smells like I'm washing my dishes with a cheap shampoo.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, December 26, 2024
Thank you for sharing your experience with the new scent of Dawn. Please be assured that we thoroughly test all of our ingredients for safety before we use them in a product, and this is not something we would expect. Safety is our top priority and based on what you shared we do recommend discontinuing use of this Dawn. We hope you'll give our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Terrible scent
on December 9, 2024
Posted by: Ciden
from Maryland
It makes me sick. Please bring back Original Scent!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, December 10, 2024
We're sorry to hear that this has been your experience, and we hope that you're doing well. We can assure you that our Dawn Original has been thoroughly evaluated to be safe when used as directed. We also put a lot of thought into creating features that we think you'll like, and we'll be sure to share your comments with our team. We do recommend that you discontinue use of this particular product if this has been your experience, and we hope that you'll give another Dawn version a try if you'd prefer a different scent. It may be helpful to know that our Dawn Free & Clear features our lightest scent, and we also have our Dawn Free & Clear Fragrance-Free available. We'd like to learn more about your experience and gather some additional details for our Safety Team, so please give us a call at (800) 725-3296 when you can.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Absolutely unusable now due to sickening scent
on December 11, 2024
Posted by: Dawn be gone
“We have no plans to bring back the old scent”. “We got positive feedback in our testing”. “Try another one of our products”. These are so tone deaf it’s beyond belief. You don’t EVER change a product so many people have used for so many years and then just shrug and say oh well. We can no longer use this product in our household and are scrambling to find an alternative. Crazy sad you won’t simply admit it and act like you messed up and just say you are working on fixing this.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, December 12, 2024
We're very sorry for your experience and frustration with our updated scent. Quality and safety have always been at the forefront of everything we do, and while scent preferences will always vary from person to person, we would not expect you to feel sick when using it as directed. This is because all of our products go through extensive testing to ensure safety with proper use. This isn't something we take lightly, so we'd like to make a report to our Quality and Safety Team, and make sure your voice is heard about the change. Please give us a call (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Are you listening?
on December 14, 2024
Posted by: Disy
PLEASE READ THESE REVIEWS!! I would say that the thousands of negative reviews should also qualify as "extensive customer testing" and we all hate it! To just shrug off these complaints after using a product for decades feels so wrong. Please listen to us, your former loyal customers, and bring back the old formula!
Response from dawn-dish.comBy Customer Care, December 17, 2024
We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Awful
on December 18, 2024
Posted by: dbdd
from Dallas TX
New scent is AWFUL. This will be my last bottle of Dawn. Bummer!! Loved Dawn for years.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, January 7, 2025
Thanks for being such a great Dawn fan over the years. We're sorry to hear that you're not enjoying the scent, and we'll make sure that your feedback is passed along to the rest of our team. If you'd prefer a different scent, we recommend giving another Dawn version a try. Please know that you're always welcome to give us a call at (800) 725-3296 if there's anything more we can help you with.
Written by a customer while visiting dawn-dish.com