Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz. (00208) - Blue
Customer Rating
1
"New Clean Scent" makes me gag.
on August 17, 2024
Posted by: Small town sadness
from Winchester, Indiana
The new scent is awful! I can't find original scent where I live. The new scent is perfume and gross, not clean and fresh. No need to fix what wasn't broken!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, August 19, 2024
Thank you for reaching out about the recent scent changes to our Dawn Ultra Original. This is the first scent change for Dawn Original in over 10 years, and we're very sorry for your disappointment. The fragrance change of Dawn Ultra Original was implemented after receiving positive feedback during extensive testing with consumers. Please be assured that we value your feedback greatly and we're sharing it with the rest of our Dawn Team. Consumer feedback is vital in helping us improve our products and ensuring that we deliver the best possible experience to our consumers; it’s also instrumental in guiding the Dawn Team as they continue to work on future innovations. If you're a fan of unscented products, we think you might love our Dawn E-Z Squeeze Free & Clear Fragrance-Free Dishwashing Soap. Thank you again for taking the time to share your feedback with us, and please feel free to give us a call at (800) 725-3296 for more help.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
DAWN ULTRA bring back NO SCENT
on August 18, 2024
Posted by: little sister
from lagrange ga
I am not happy with this scent dish shuold not smell
I would recommend this to a friend!
Response from dawn-dish.comBy Customer Care, August 19, 2024
Thank you for reaching out about the recent scent changes to our Dawn Ultra Original. This is the first scent change for Dawn Original in over 10 years, and we're very sorry for your disappointment. The fragrance change of Dawn Ultra Original was implemented after receiving positive feedback during extensive testing with consumers. Please be assured that we value your feedback greatly and we're sharing it with the rest of our Dawn Team. Consumer feedback is vital in helping us improve our products and ensuring that we deliver the best possible experience to our consumers; it’s also instrumental in guiding the Dawn Team as they continue to work on future innovations. If you're a fan of unscented products, we think you might love our Dawn E-Z Squeeze Free & Clear Fragrance-Free Dishwashing Soap. Thank you again for taking the time to share your feedback with us, and please feel free to give us a call at (800) 725-3296 for more help.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Hate the scent- makes me sneeze
on August 20, 2024
Posted by: tlc20
from Penna
Do Not Like the new scent - it should not be labeled original when it is not the original!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, August 21, 2024
We're sorry you aren't happy with the recent change in Original Scent. We acknowledge that this is the first scent change for Dawn Original in over ten years, and we apologize for any inconvenience or dissatisfaction this may have caused. The fragrance change of Dawn Ultra Original was implemented after receiving positive feedback during extensive testing with consumers. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. We'd be happy to help you find a different scent from our many options that still have all of Dawn's cleaning power you know and love. We'd love to hear more about your experience so we can make a complete report to our team and help you further. Please hang on to the product and call us at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Clean Scent
on August 21, 2024
Posted by: debby1
They are selling this product as the original scent! It is NOT! They need to bring back the real original scent. This "clean scent" is AWFUL!!
Response from dawn-dish.comBy Customer Care, August 22, 2024
We're sorry to hear that you feel this way about the scent. This is the first scent change for Dawn Original in over 10 years, and it was implemented after receiving positive feedback during extensive testing with consumers. We'll be sure to share your comments with our team. While we don't currently have plans to reintroduce our previous Dawn Original scent, it may be helpful to know that we offer a variety of versions here at Dawn. We hope that you'll give another one a try if you'd prefer a different scent. If you'd like any further assistance, please give us a call at (800) 725-3296 when you have a chance.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Terrible
on August 29, 2024
Posted by: Coppoj
The new scent is brutal. Why would you want your food and utensils to smell perfumed? Corporate humans can be so unhealthy and gross. I know I can purchase the unscented version, but I feel like boycotting this brand and company just because they did this.
Response from dawn-dish.comBy Customer Care, August 30, 2024
We're sorry you aren't happy with the recent change in Original Scent. We acknowledge that this is the first scent change for Dawn Original in over ten years, and we apologize for any inconvenience or dissatisfaction this may have caused. The fragrance change of Dawn Ultra Original was implemented after receiving positive feedback during extensive testing with consumers. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. We'd be happy to help you find a different scent from our many options that still have all of Dawn's cleaning power you know and love. We'd love to hear more about your experience so we can make a complete report to our team and help you further. Please hang on to the product and call us at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Terrible scent
on November 25, 2024
Posted by: Beck9295
The new scent is nauseating. It smells like I'm washing my dishes with a cheap shampoo.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, December 26, 2024
Thank you for sharing your experience with the new scent of Dawn. Please be assured that we thoroughly test all of our ingredients for safety before we use them in a product, and this is not something we would expect. Safety is our top priority and based on what you shared we do recommend discontinuing use of this Dawn. We hope you'll give our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Terrible scent
on December 9, 2024
Posted by: Ciden
from Maryland
It makes me sick. Please bring back Original Scent!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, December 10, 2024
We're sorry to hear that this has been your experience, and we hope that you're doing well. We can assure you that our Dawn Original has been thoroughly evaluated to be safe when used as directed. We also put a lot of thought into creating features that we think you'll like, and we'll be sure to share your comments with our team. We do recommend that you discontinue use of this particular product if this has been your experience, and we hope that you'll give another Dawn version a try if you'd prefer a different scent. It may be helpful to know that our Dawn Free & Clear features our lightest scent, and we also have our Dawn Free & Clear Fragrance-Free available. We'd like to learn more about your experience and gather some additional details for our Safety Team, so please give us a call at (800) 725-3296 when you can.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Absolutely unusable now due to sickening scent
on December 11, 2024
Posted by: Dawn be gone
“We have no plans to bring back the old scent”. “We got positive feedback in our testing”. “Try another one of our products”. These are so tone deaf it’s beyond belief. You don’t EVER change a product so many people have used for so many years and then just shrug and say oh well. We can no longer use this product in our household and are scrambling to find an alternative. Crazy sad you won’t simply admit it and act like you messed up and just say you are working on fixing this.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, December 12, 2024
We're very sorry for your experience and frustration with our updated scent. Quality and safety have always been at the forefront of everything we do, and while scent preferences will always vary from person to person, we would not expect you to feel sick when using it as directed. This is because all of our products go through extensive testing to ensure safety with proper use. This isn't something we take lightly, so we'd like to make a report to our Quality and Safety Team, and make sure your voice is heard about the change. Please give us a call (800) 725-3296.
Written by a customer while visiting dawn-dish.com