Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
I absolutely hate the “new” scent and not buying
on March 3, 2024
Posted by: DawnIsRuined
from Virginia, USA
The “new clean scent” is disgusting. KEEP THE REAL ORIGINAL SCENT. Half the reason I even buy Dawn is for the real original scent. I’m so upset lol I will never buy Dawn again if the original scent is being replaced by this new weird sweet smelling garbage. Don’t know why companies insist on fixing what’s not broken. Ugh.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 6, 2024
We appreciate your great loyalty to Dawn, and we're sorry that you feel this way regarding our Dawn Original scent. We certainly value feedback such as this, and we'll make sure that your comments are shared with the appropriate team. While our previous Dawn Original scent is no longer being made, we do offer a variety of scents here at Dawn that you're welcome to try. We'd be happy to provide any further assistance, so please give us a call at (800) 725-3296 when you're able.
Written by a customer while visiting dawn-dish.com
Customer Rating
2
Thumbs down on "new clean scent"
on March 4, 2024
Posted by: Fazz
from Bloomington Illinois
Please go back to the plain original scent. I do not like the "new clean scent" ! It is too strong. I will look for another product if the new clean scent continues!
Response from dawn-dish.comBy Customer Care, March 6, 2024
We're sorry to hear that you feel this way about the scent. We're always looking to bring you the latest innovations here at Dawn, and we do put a lot of thought into the design of our products. We'll make sure that your feedback is passed along to the rest of our team. While we don't currently have plans to reintroduce our previous Dawn Original scent, we'd like to mention that we do have other Dawn versions available that we encourage you to try. You may be interested in our Dawn Free & Clear, which features our lightest scent. You're always welcome to give us a call at (800) 725-3296 if there's anything more we can help you with.
Written by a customer while visiting dawn-dish.com
Customer Rating
2
New Clean Scent ruins blue Dawn after 20 years.
on March 5, 2024
Posted by: Katie1299
from Idaho Falls, ID
I have been a very loyal blue dawn customer for almost 20 years. I use it to remove stains in the laundry, we use it as hand soap and dish soap. We just bought a refill and experienced the "New clean scent" for the first time. It is going to ruin this product for us. It's too overwhelming. I don't want my hands, dishes or laundry to smell of that perfume smell. We are very disappointed and sad to loose the effectiveness of such a great product.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 6, 2024
We appreciate you being part of our Dawn family for over 20 years. We're sorry to hear you aren't a fan of the upgraded scent, and assure you that we're letting our team know your feedback. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly, and we have already relayed it to our Research and Development (R&D) team. Your input is vital in helping us improve our products and ensure that we deliver the best possible experience to our customers. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. We'd like to get more information to help, as well as share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
2
Terrible smell
on March 11, 2024
Posted by: Tb84
from Buffalo ny
Why change the original scent? I’m stuck with a huge bottle of this gross overpowering smell!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 12, 2024
Thanks for your review and feedback, Tb84! We're disappointed you're not a fan of our new scent and would like to help you, as well as gather some key details on your EZ-Squeeze bottle to pass along to our Quality Team. Please call us at (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Stop changing the scents of things!
on March 11, 2024
Posted by: FrustratedinAZ
from AZ
The new scent is terrible! I just filled my dispensers without realizing there was a sticker that said “new clean scent”. I used a tiny amount to wash my hands & dumped the dispensers once I smelled it. It’s terrible. I most definitely do not want my dishes to smell like this at all. Stop changing the scents of products that have been around for ages! Make an entirely new product instead.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 12, 2024
Thanks, FrustratedinAZ, for leaving your review! Please be assured that our Quality Team is aware of this and, along with our R&D Team, will consider making adjustments based on your feedback and others who've commented on the new scent. If you'd like any help with your current Dawn EZ-Squeeze bottle, feel free to call us at (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Terrible new scent
on March 12, 2024
Posted by: MrsYoung
from South Bend, IN
New scent is terrible. I have bought the original Dawn dish soap for over twenty years, but will no longer due to the "new scent". Sad day for soap..
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 14, 2024
We're sad hearing this, Mrs. Young. Your many years of loyalty to Dawn are appreciated, and we're sharing your feedback on the new Fresh Clean scent with our Dawn Team. Extensive research and consumer testing goes into our products, and we offer a number of different product types and fragrances for the varied needs and preferences of our consumers. We'd like the chance to win you back, and hope you'll consider trying another Dawn dish soap. Your satisfaction matters to us, and our Dawn Team would like to talk with you more. Please give our Dawn Team a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday, do we may further assist you.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Awful scent
on March 13, 2024
Posted by: Steph8756766
from Olympia, wa
The new smell makes me feel ill, huge bummer, I’ve used Dawn my whole life
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 14, 2024
We're sorry to hear you've had this experience with our Dawn Ultra. We want you to know our products are thoroughly evaluated to be safe when used as directed, so this is not something we'd expect to see. If you haven't already, we'd recommend you discontinue use of this product, and that you hold onto it in case we need to retrieve it for evaluation. So we can provide assistance with this, and gather some info for our Safety Team, please give us a call at 1-800-725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New Dawn scent
on March 14, 2024
Posted by: JBOurne
Tha new scent is terrible. I have used dawn for years and will not be buying it again. So sad.
Response from dawn-dish.comBy Customer Care, March 18, 2024
We're sorry that a loyal Dawn fan like you feels this way about our Dawn Original scent, since a lot of thought goes into creating features that we think you'll enjoy. Your comments will be passed along to the appropriate team, and we encourage you to give another Dawn version a try, as we offer a variety of scents. If you'd like any further assistance, please give us a call at (800) 725-3296.
Written by a customer while visiting dawn-dish.com