Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz. (00208) - Blue
Customer Rating
1
ZERO STARS!!!
on August 22, 2024
Posted by: Jen3
No longer buying Dawn Dish Soap! New fresh scent, aka original in this listing, is the worst! I used it because it didn't give me a migraine or rash. All other Dawn scents, including this new one, give myself and many others migraines and/or skin problems. I will be finding a non P&G product to use for dishes, laundry smells, and poison ivy oil removal.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, August 23, 2024
We're very sorry to hear about your experience with our updated scent, Jen. Quality and safety have always been at the forefront of everything we do, and while scent preferences will always vary from person to person, we would not expect you to have this reaction when using it as directed. This is because all of our products go through extensive testing to ensure safety with proper use. Your wellbeing means a lot to us, and we hope that you're feeling better. While you most likely did so already, please discontinue using the Dishwashing Soap to avoid any further irritation. This isn't something we take lightly, so we'd like to make a report to our Quality and Safety Team, make sure your voice is heard about the change, and try our best to make things right. Please give us a call (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Not a “Clean Scent”
on August 24, 2024
Posted by: 3tots
from Ellison Bay, WI
Why change the scent? I’ve used Dawn for 20 years because I love the original blue Dawn. This “New Clean Scent” is so heavily perfumed, it smells like an air freshener, not a dish soap. It gave me an instant headache and the smell is lingering in my kitchen. It’s a waste of money and a new bottle of dish soap since I won’t be able to use it. So disappointed. Bring the original Original back!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, August 27, 2024
We appreciate you bringing this to our attention, and we hope you're feeling much better. Safety is at the heart of everything we do, and our team is always researching, and performing safety tests on our Dawn products to ensure they're safe for use. We understand that everyone has varying scent sensitivities, and if you're getting a headache from the new Dawn Original Scent, we recommend discontinuing use.
We also understand that scent preference can varying from person to person, and appreciate you sharing that your Dawn Original scent was too strong, and smelled like air freshener. We made a change to our Dawn Original Scent after receiving positive feedback during our extensive research. We truly appreciate you sharing that the upgrade was not your favorite, and we'll be sure to share with our team. We want to learn more about your experience, and hear more of your feedback. Please call us at (800) 725-3296, any time from 9:00AM-6:00PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New scent is too strong
on August 24, 2024
Posted by: Gina1980
from North Carolina
I hate the new scent. Some people have chronic illnesses making them sensitive to certain odors. I have been using original scent Dawn for as long as I can remember because it was a good product with a scent that didn’t offend me. Now I can no longer use Dawn at all because it smells just like Dawn platinum. Having such a strong perfume that it causes me to become more ill. Thanks for looking out for the diversity of ALL of your loyal consumers.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, August 27, 2024
We're truly sorry to hear such a loyal fan like yourself had this experience with the new Dawn Ultra Original scent, Gina. Your safety is our ultimate priority, and all of our hand dishwashing soaps are thoroughly evaluated to make sure they're safe to use, but we do understand that needs vary from person to person, so we're glad you took the time to provide your feedback. It does sound like you've discontinued use, which is exactly what we would've recommended. We do offer a variety of products, including a fragrance free option called Dawn Free & Clear, Unscented. We'd like to learn more about your recent purchase to share with our Safety Team and help you find a new go-to soap, so please give us a call at (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New scent is 🗑️
on August 27, 2024
Posted by: MichelleL
Need to go back to old scent! New scent is absolutely TERRIBLE! had to go buy out old scent in town! Please go back to old scent which is clean and fresh! Why change something that isn’t broken?
Response from dawn-dish.comBy Customer Care, August 29, 2024
We're sorry to hear you aren't a fan of the upgraded scent. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly, and we have already relayed it to our Research and Development (R&D) team. Your input is vital in helping us improve our products and ensure that we deliver the best possible experience to our customers. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. In the meantime, we hope you'll try our unscented Dawn. We'd like to get more information to help, as well as share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
I HATE the new scent!!!
on August 27, 2024
Posted by: Kellie
from Las Vegas Nevada
PLEASE bring back the original scent! The new scent is TERRIBLE!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, August 29, 2024
We're sorry to hear you aren't a fan of the upgraded scent. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly, and we have already relayed it to our Research and Development (R&D) team. Your input is vital in helping us improve our products and ensure that we deliver the best possible experience to our customers. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. In the meantime, we hope you'll try our unscented Dawn. We'd like to get more information to help, as well as share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New Clean Scent sucks - a lot
on August 29, 2024
Posted by: Axorr
We have tried and tried and tried for months to get "used to" the new clean scent. We just can't. It smells like old lady perfume from the '70s. It is so overpowering that I can't fathom how many committees at the company had to approve this new scent during the design phases. It is truly an awful odor. It is pungent. It does not have a "clean" scent. The odor is resembles a scent one might use to cover up something that smells much worse - like someone who used WAY too much Glade spray to cover up their bathroom nightmare. Does it still clean? I suppose it does, but the scent is so strong that I end up just trying to force my way through the clean-up process so I can get away from the stench as quickly as possible. I can't find the original scent anywhere, so I guess the company just decided to kill the product which is an unfortunate decision. Unless the original scent is brought back, I cannot imagine a scenario where we would use Dawn anymore unless it's to prank someone else.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, August 30, 2024
We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
BRING BACK THE ORIGINAL DAWN!
on December 3, 2024
Posted by: Dawnnewscentsucks01
Horrible “new scent” it gives me a headache and a rash all over my hands! Awful! Horrible! Hate it!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, December 6, 2024
Thank you for sharing your experience with the new scent of Dawn. We're very sorry you're not a fan of the new Clean scent, which was chosen by a team of Dawn consumers. Please be assured that we thoroughly test all of our ingredients for safety before we use them in a product, and this is not something we would expect. Safety is our top priority and based on what you shared we do recommend discontinuing use of this Dawn. We hope you'll give our Dawn E-Z Squeeze Free & Clear Unscented a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Horrible scent
on December 10, 2024
Posted by: mbat22
My household has been using dawn dish soap my entire life, and also before my entire life. But as great as the soap is, this new scent is horrible. I mean awful to the point that we’re looking for a new soap. Dawn dish soap was like a miracle worker I literally cannot comprehend why they would change the smell. It used to be fresh and light and smell like soap. Now it’s a lingering, heavy, chemically scent that none of my family can stand.
Response from dawn-dish.comBy Customer Care, December 20, 2024
We appreciate the incredible loyalty to Dawn over the years, and we're sorry to hear that you feel this way about the scent. This was the first scent change to our Dawn Original in over 10 years, and it was implemented after receiving positive feedback during extensive testing with consumers. We'll make sure that your comments are passed along. We suggest checking out our Dawn Free & Clear, which features our lightest scent, or our Dawn Free & Clear Fragrance-Free. You're always welcome to give us a call at (800) 725-3296 if there's anything more we can assist you with.
Written by a customer while visiting dawn-dish.com