Firstly, thanks so much for your many years of loyalty and support. We're very sorry to hear that you're not a fan of this change. We're always looking for ways to improve your users dishwashing experience, so we made this change after getting positive feedback during extensive consumer testing. To try and remove the scent, please soak any dishes in hot water with a bit of distilled white vinegar added to it. We' love to connect about this, ensure your feedback is heard, and help. Please call us at (800) 725-3296.

We certainly appreciate your great loyalty to Dawn over the years, and we're sorry to hear that you had this experience. We can assure you that our Dawn Original has been thoroughly evaluated to be safe when used as directed, and we also put a lot of thought into our products. We updated the scent back in February 2024 after receiving positive feedback during extensive testing with consumers. We'd also like to mention that the last change we made to the formula, which occurred earlier this year, was to help with improved grease cleaning as well as malodor reduction. Your comments will be shared with our team, and we do recommend that you discontinue use of this particular product, if you haven't already. We suggest giving another Dawn version a try, and it may be helpful to know that our Dawn Free & Clear features our lightest scent. We also offer our Dawn Free & Clear Fragrance-Free. So that we can learn more and gather some additional details for our Safety and Quality Teams, please give us a call at (800) 725-3296 when you have a moment.