Customer reviews from dawn-dish.com
Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Average customer rating
2.9
(1,883 Reviews)
Rating breakdown 1,883 reviews
5 Stars
818
4 Stars
66
3 Stars
20
2 Stars
71
1 Star
908
20%of customers recommend this product.
(
165 out of
829)
Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
SICKENING SMELL! FALSE ADVERTISING!
on March 16, 2024
Posted by: Dr Lori
from Montana
If I could give this new scent (falsely labeled as original scent) no stars at all, I would. This smell triggers my migraines. I have been a loyal customer for over 30 years, and will now need to switch to another dish soap! Why would you change it??? If it ain’t broke, don’t fix it!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 19, 2024
We understand there have been recent changes in the scent of Dawn Ultra Original. We would like to assure you that we are aware of this transition and the potential impact it may have on your experience with our product, especially since this was the first scent change in over 10 years. Our Safety Team assures us that, when used as directed, your experience should be great. However, some have personal sensitivities can occur. After reading your review, we suggest you put your most recent bottle of Dawn in a safe spot where you, or others, won't use or lose it, just in case we need you to return it to us. Then, give us a call so we can check in on how you're feeling and help you. We're here week days, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New scent stinks
on March 16, 2024
Posted by: cdr628
The new scent is awful. It’s cloying and reminds me of an over-powering air freshener. We’re done with Dawn.
Response from dawn-dish.comBy Customer Care, March 18, 2024
We would like to assure you that we are aware of this transition and the potential impact it may have on your experience with our product.
We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused.
Please rest assured that we value your feedback greatly, and we have already relayed it to our Research and Development team.
At this time, we do not have plans to reintroduce the old Dawn scent in the United States. We appreciate your understanding and patience as we strive to provide you with the highest quality products.
While we understand it's hard when things change, and we hope you'll give another Dawn version a try. You may not be aware that we recently introduced an unscented version of Dawn. For questions please call (800) 725-3296.
We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused.
Please rest assured that we value your feedback greatly, and we have already relayed it to our Research and Development team.
At this time, we do not have plans to reintroduce the old Dawn scent in the United States. We appreciate your understanding and patience as we strive to provide you with the highest quality products.
While we understand it's hard when things change, and we hope you'll give another Dawn version a try. You may not be aware that we recently introduced an unscented version of Dawn. For questions please call (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
You have lost a customer
on March 16, 2024
Posted by: Sundy
from Chesapeake, Virginia
I’m so mad that Dawn has changed its original scent to a fabric downy smell, so strong and perfumey. You have now lost my business after many years of using your original Dawn. I have asthma and the new perfume scent is so excessive and made my dishes smell like fabric softener. Why would you all do something so stupid and crazy like that. This will effect your sales.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 19, 2024
We certainly appreciate your great loyalty to Dawn over the years, and we're sorry to hear that you feel this way about our Dawn Original scent. We do value your feedback, and we'll make sure that your comments are passed along to the appropriate team. We do suggest giving our Dawn Free & Clear a try if you'd prefer a lighter scent. If you'd like any further assistance, please give us a call at (800) 725-3296 when you're able.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New “clean scent”? More like “fart spray” stink
on March 17, 2024
Posted by: JWeiser
from Wooster OH
The new “clean” sent is horrendous. It smells like bathroom cleaner and has made all of our dishes smell like someone just got done in the bathroom and has covered up the odor with a terrible air freshener. It’s absolutely nauseating and a HUGE mistake by the company to change it. Perhaps P&G should learn that change for the sake of change is a horrible business practice. Dawn used to be the best dish soap money could buy and now it’s nothing more than a stinky product taking up shelf space in the stores.
I will attempt to try the free and clear version, but the question still remains: why change a good thing?!?
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 19, 2024
We appreciate that you've loved Dawn, JWeiser, and are very sorry you're disappointed with the new Fresh Clean scent. Extensive research and consumer testing goes into our products to create appealing features, and feedback like yours is important to us. Because preferences can vary from person to person, we offer a variety of product versions, and we hope you'll be a fan of our Dawn Free & Clear. The last thing we want is for you to feel nauseated while using our dish soap, and we take your report to heart. Our Dawn Team would like to learn more details of your experience to further help you with this. Please give us a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.
Written by a customer while visiting dawn-dish.com
Customer Rating
2
New Scent Smells Terrible
on March 20, 2024
Posted by: FuzzyBunny
I love the EZ Squeeze bottle but the “new clean scent” is terrible. I didn’t realize it was different since it’s the same color as the old blue Dawn. This bottle will take forever to get through too.
Response from dawn-dish.comBy Customer Care, March 25, 2024
We're sorry you aren't happy with the recent change in Original Scent. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver our customers the best possible experience. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. We'd be happy to answer any questions or gather additional feedback. Please call us at (800) 725-3296 from 9 AM to 6 PM EST, Monday through Friday.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Original Scent is now disgusting "New Clean Scent"
on June 13, 2024
Posted by: lissaandy
If I could give this zero stars, I would. I've been a brand-loyal Dawn customer for as long as I can remember, always purchasing the "refill" size jug of original scent Dawn. When placing a curbside grocery order, I go into my past orders to repurchase the same item I always do, understandably expecting to receive the same product. Imagine my surprise when I reordered the same old product I always have, only to be met with an overpowering, nauseating, heavily-perfumed new formula. I would have given the old scent five stars, but not only is the new scent horrible and unbearable, more appropriate for laundry if anything; but the marketing is disappointing and misleading. Customers are not being made aware that the product has changed. Zero stars.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, June 18, 2024
We're so sorry you had this experience with the recent change in Dawn's Original Scent, and we hope you're feeling better, Lissaandy. While all our ingredients and products are thoroughly evaluated to be safe and effective when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you haven't already, we recommend you discontinue using this product. We hope you'll try our Dawn E-Z Squeeze Free & Clear Fragrance-Free, which has all of Dawn's cleaning power and no added scent. We'd love to hear more about your experience so we can make a complete report to our Safety Team and help you further. Please hang on to the product and call us at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
***New Scent is DISGUSTING***
on August 25, 2024
Posted by: Macy55
The new scent is horrible, disgusting and repulsive. I don't care how well it cleans the dishes. I will not be using it any longer. Please bring back the original scent. The original scent was perfect, no change required. Until then, consider me an ex customer.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, August 27, 2024
Thank you for taking the time to share your feedback on our recent change to Dawn Ultra Original and we’re sorry this has been your experience. This is the first change in over 10 years, and we know that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent and we certainly would not expect to hear the scent was sticking to your belongings. Please rest assured we thoroughly test our items to ensure they work well in your home, and we will relay your feedback to our Research and Development team. We'd recommend giving our Dawn Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Horrible new scent
on August 25, 2024
Posted by: Mtsky
You change the formula and the scent is awful. I’ve been using dawn for years, will be changing now.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, August 27, 2024
We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com