Customer reviews from dawn-dish.com
Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz. (00208) - Blue
Average customer rating
2.9
(1,835 Reviews)
Rating breakdown 1,835 reviews
5 Stars
786
4 Stars
64
3 Stars
20
2 Stars
69
1 Star
896
20%of customers recommend this product.
(
165 out of
820)
Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz. (00208) - Blue
Customer Rating
1
Why did the scent change?! For the worse?!
on June 12, 2024
Posted by: OldScentPlease
from Fort Worth, TX
I started noticing a residual smell on my baby's bottles etc. I thought I was crazy at first because why would they suddenly start smelling weird when I've been using Dawn for over a year? Maybe they were getting old? But no, I soon realized they have a 'new scent' and I personally hate it. I will finish whatever Dawn I have and switch over to a different brand. Bye bye Dawn, why did you have to change the scent?!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, June 13, 2024
We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Formerly great product destroyed by new scent
on June 14, 2024
Posted by: FrustratedinOR
from Portland, OR
The new scent has made it unusable. My head ached immediately upon opening the bottle and being overwhelmed by the sickeningly sweet/floral-ish (?) fragrance. Dawn has always been my go-to detergent brand, but today I'm tossing out an almost-full 70oz bottle and heading to the store to find something new. PLEASE bring back the original scent!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, June 17, 2024
We're sorry to hear you've had this experience with our Dawn soap. We want you to know our products are thoroughly evaluated to be safe when used as directed, so this is not something we'd expect to see. If you haven't already, we'd recommend you discontinue use of this product, and that you hold onto it in case we need to retrieve it for evaluation.
We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience. These changes were made after receiving positive feedback from extensive consumer testing. So we can learn more about this for our Safety Team, and so we can provide assistance, please give us a call at 1-800-725-3296.
We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience. These changes were made after receiving positive feedback from extensive consumer testing. So we can learn more about this for our Safety Team, and so we can provide assistance, please give us a call at 1-800-725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New scent needs to go
on August 25, 2024
Posted by: Ducky24
from Tennessee
Zero stars for the new scent. It’s too strong. CHANGE IT BACK!!!!!!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, August 27, 2024
We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Horrible scent!
on September 4, 2024
Posted by: Cyberlis
I bought 2 large bottles of what I thought was the original, but I’m going to have to return them. I cannot get past that awful scent. I have to wear gloves so it doesn’t make my hands smell! Dawn used to be the only one I got. No more! I’m going to find something else! That new scent makes me want to puke. I got a small one in the store with the “new” scent and waited for the 2 large bottles I ordered in what I thought was the original scent. Now I’ve got to return those too! Sorry, whomever thought this scent was “pleasant” was WAY OFF THE MARK with this one. So you’ve lost a customer who’s purchased your dish soap for over 20 years. Now I’ve got to find another! I just can’t use Dawn anymore. (From the reviews, I’m not the only one who feels this way. Sad how businesses no longer care about their customers loyalty to a product, and are unwilling to bring back the original scent.
Response from dawn-dish.comBy Customer Care, September 5, 2024
Thank you for sharing your experience with the new scent of Dawn. Our team truly appreciates your years of Dawn loyalty. Please be assured that we thoroughly test all of our ingredients to ensure they are safe for you to use before putting them in a product. This is not an experience we would expect. Safety is our top priority and based on what you shared we recommend discontinuing use of this Dawn. We hope you'll give our Dawn Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New fragrance is terrible.
on September 6, 2024
Posted by: Apedrape357
from California
The new fragrance is terrible. It lingers on my dishes and hands. I had to use a different soap to remove the smell. I will never purchase this product again unless they remove the fragrance.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, December 31, 2024
We're sorry you're disappointed with the change in fragrance, Apedrap357, and have found the scent lingering on your dishes and hands. A lot of thought and research goes into each product, we offer a variety of dish soap versions and scents. As well, our products undergo stringent quality controls to ensure performance and safety. When the soap scent lingers on your dishes, there could be a few potential causes for this happening. Over time, dish soap buildup can accumulate on dishes. Also, if you have hard water, it can interfere with the effectiveness of the soap and leave behind residue (using a water filter may help). For best results, add about 2 tablespoons of dish soap to the sink, then add water that’s 105-115°F. We don't recommend leaving to soak long term, but to wash promptly, and rinse the dishes thoroughly with clean water. We take your satisfaction very seriously, and our Dawn Team would like to learn more about your experience to further assist you. Please give us a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Disgusting new clean scent
on January 10, 2025
Posted by: Chuckwagon
Please please please bring back the original scent. The new scent smells like cheap perfume. Gross. You lost a lifer.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 3, 2025
Your long-time loyalty means a lot to us, and we thank you for reaching out about the recent scent changes to our Dawn Ultra Original. This is the first scent change for Dawn Original in over 10 years, and we're very sorry for your disappointment. The fragrance change of Dawn Ultra Original was implemented after receiving positive feedback during extensive testing with consumers, but please be assured that we value your feedback greatly and are sharing it with the rest of our Dawn Team. We truly value you as a consumer and hope you'll give Dawn another try. We have a variety of scents if the Original no longer meets your needs, including an unscented version called Dawn Free and Clear, Unscented. We'd like to learn more about your experience and do our best to make things right for you. Please give us a call at (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New Scent? Why do you hate money?
on January 11, 2025
Posted by: NoNewScents
NEW SCENT IS HORRIBLE!! I’ve used Dawn my entire life. People don’t buy Dawn because of its grease fighting abilities. All soap works. Soap is soap. We buy it because of the scent. That was all you had. And you changed it to the strongest most artificial floral stench you could find?? Why do you hate money? Put it back please. I don’t want to have to find a new soap.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 3, 2025
Your long-time loyalty means a lot to us, and we thank you for reaching out about the recent scent changes to our Dawn Ultra Original. This is the first scent change for Dawn Original in over 10 years, and we're very sorry for your disappointment. The fragrance change of Dawn Ultra Original was implemented after receiving positive feedback during extensive testing with consumers, but please be assured that we value your feedback greatly and are sharing it with the rest of our Dawn Team. We truly value you as a consumer and hope you'll give Dawn another try. We have a variety of scents if the Original no longer meets your needs, including an unscented version called Dawn Free and Clear, Unscented. We'd like to learn more about your experience and do our best to make things right for you. Please give us a call at (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Bad new sent
on January 31, 2024
Posted by: Toplander
from Seattle, WA
I love the EZ Squeeze, but the new sent is terrible.
Response from dawn-dish.comBy Customer Care, February 1, 2024
We're sorry to hear the scent upgrade isn't for you, and assure you that we're letting our team know your feedback. We'd like to help find a Dawn scent that's a better fit for you, so when you have a minute, please get in touch with us at (800) 725-3296.
Written by a customer while visiting dawn-dish.com