Customer reviews from dawn-dish.com
Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz. (00208) - Blue
Average customer rating
2.9
(1,835 Reviews)
Rating breakdown 1,835 reviews
5 Stars
786
4 Stars
64
3 Stars
20
2 Stars
69
1 Star
896
20%of customers recommend this product.
(
165 out of
820)
Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz. (00208) - Blue
Customer Rating
1
New smell is terrible
on September 5, 2024
Posted by: Apple46
from Huntsville, Al
From a multi-generational house of Dawn users. New scent is no good. Lingers long after rinsing. Kind of nauseating and does not smell clean.
Original scent was 5 stars along with the product. Switching to another brand. Hope your R&D people figure it out.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, September 6, 2024
We're sorry to hear that a loyal Dawn fan like you had this experience, as we can assure you that our Dawn Original has been thoroughly evaluated to be safe when used as directed. As well, a lot of thought goes into creating features that we think you'll like. We appreciate your feedback, and your comments will be passed along. We do recommend that you discontinue use of this particular product if this has been your experience, and we hope that you'll give another Dawn version a try if you'd prefer a different scent. Our lightest scent can be found in our Dawn Free & Clear, and we also offer our Dawn Free & Clear Fragrance-Free. So that we can learn more and gather some details for our Safety Team, please give us a call at (800) 725-3296 when you have a chance.
Written by a customer while visiting dawn-dish.com
Customer Rating
2
New "Clean" Scent Is Terrible
on March 20, 2024
Posted by: SB91
from Glen Wild, New York
I have been using Dawn for years. I purchased a new bottle that is the "New Clean Scent" as there was no original Dawn to be found. I can't tolerate it. It smells like laundry detergent. It's too overpowering for dishes and leaves a lingering scent on my dishes afterwards. I do not want to smell detergent while I'm eating off my dishes. Why fix something that wasn't broken? I can't find the original scent so I now have to purchase a different brand. Very disappointing.
Response from dawn-dish.comBy Customer Care, March 25, 2024
Thanks for leaving your review on our new scent for Dawn Original Liquid, SB91. Your loyalty over the years is greatly appreciated, and we're so sorry this scent is unpleasing and lingers on your dishes. We'd be glad to help you with a different version as well as gather some additional product information for our Quality Team. Please call us at (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New scent is terrible
on March 20, 2024
Posted by: Girl83
Please bring back the original smell of Dawn Soap. The new scent smells like perfume. I really don't like the fact that I'm washing my dishes with something that smells like perfume. I've been using Dawn for years and I am now going to try a different brand.
Response from dawn-dish.comBy Customer Care, March 21, 2024
We're sorry to hear you aren't a fan of the upgraded scent. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. We'd like to get more information to help, as well as share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
AWFUL NEW SMELL
on March 21, 2024
Posted by: Jyokubeak
from Allison Park, PA
This new scent is awful. It is disgusting. Aside from burning my eyes and nose it smells absolutely terrible. This is like a bad dream. I've only used Dawn original dish soap for decades and sadly you've lost a customer. I do hope I've conveyed my disappointment. I can't imagine using this on those poor animals now.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 25, 2024
Thanks for your feedback. We're so sorry to learn about your experience with Dawn Original's new scent, and yes, you can be assured we'll be sharing it with both our Quality Assurance and Safety Teams! If you haven't already, we'd recommend discontinuing any further use. You're also welcome to call us at (800) 725-3296, as we'd love to help make this right for you and hopefully retain your longtime loyalty.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
WHY DAWN WHY??
on March 22, 2024
Posted by: Blue76
from Texas
I’m so disappointed that dawn has added such a HORRIBLE fragrance to their formula. I have been a loyal lifetime customer using dawn for my dishes, my laundry, washing my pets, getting out stains, everything and now it smells so bad I can’t even use it!!l It gives me a bad headache. I can’t believe they didn’t even give us the option of choosing the new or original formula 🥲🥲🥲 I have no idea what soap to use now.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 25, 2024
We're sorry to hear you've had this experience with our Dawn Ultra. We want you to know our products are thoroughly evaluated to be safe when used as directed, so this is not something we'd expect to see. If you haven't already, we'd recommend you discontinue use of this product, and that you hold onto it in case we need to retrieve it for evaluation.
We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience. So we can learn more about this for our Safety Team, and so we can provide assistance, please give us a call at 1-800-725-3296.
We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience. So we can learn more about this for our Safety Team, and so we can provide assistance, please give us a call at 1-800-725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
RUINED PRODUCT
on March 22, 2024
Posted by: Mjn0613
The scent changed and gave me an instant migraine. You ruined it. I can no longer use it now. Thanks a lot.
Response from dawn-dish.comBy Customer Care, March 25, 2024
We're sorry to hear you've had this experience with our Dawn Ultra. We want you to know our products are thoroughly evaluated to be safe when used as directed, so this is not something we'd expect to see. If you haven't already, we'd recommend you discontinue use of this product, and that you hold onto it in case we need to retrieve it for evaluation.
We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience. So we can learn more about this for our Safety Team, and so we can provide assistance, please give us a call at 1-800-725-3296.
We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience. So we can learn more about this for our Safety Team, and so we can provide assistance, please give us a call at 1-800-725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
EZ squeeze not livup to its expectations!
on June 9, 2024
Posted by: Izzibusy
The cool new bottle works WONDERFUL for a couple of weeks! Then when the soap liquid gets about half empty it WILL NOT squeeze out with using one hand. Oh, it will come out but you must use BOTH hands to get it flowing. Even my husband can not get it to flow with one hand. We have been opening the cap, crunching the sides of the bottle and quickly capping it back. Then it is usable with a single hand. This was an absolute poor design. Yes, it has been thrown away and I'll just keep using the antiquated dish soap bottles that have been around for a VERY long time. Dawn, it you are going to change something that's not broken, at least have the new , fancier , and improved version work easier. This needs to go back to the drawing.
Response from dawn-dish.comBy Customer Care, June 11, 2024
We're sorry to hear that this has been your experience with our EZ-Squeeze bottle. We're always looking to bring you the latest innovations, and we can assure you that a lot of thought goes into the design of our products. As well, we have many quality checks in place to ensure that you can use Dawn with ease. We certainly value your feedback, and we'll be sure to share your comments with our team. If the cap has accumulated dish detergent on it, we suggest that you rinse the cap with water and dry it off. So that we can look into this further and see how we can best help, please give us a call at (800) 725-3296 when you can.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Disgusting Scent
on June 11, 2024
Posted by: Brian D
from Mn
What a disgusting scent. Fire whoever developed this. The old scent worked for 30 years--- but ya, change it.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, June 12, 2024
We're sorry you aren't happy with the recent change in Original Scent, Brian. We acknowledge that this is the first scent change for Dawn Original in over ten years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver the best possible experience to our customers. We hope you'll try our Dawn E-Z Squeeze Free & Clear Fragrance-Free, which has all of Dawn's cleaning power and no added scent. We'd love to hear more about your experience so we can make a complete report to our team and help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com