Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz. (00208) - Blue
Customer Rating
1
new clean scent smells like porta potty chemicals
on June 5, 2024
Posted by: Kenneth
The new "clean scent" is very strong making my entire house smell like a porta potty. I've used Dawn for over 30 years, but cannot use it anymore as long as it has this new strong scent. To me it smells like porta potty chemicals, which is very unappealing. I understand Dawn may make unscented dish soap, but it's hard to find and not widely distributed. I've not been able to find it where I live and would try it if it was easy to obtain. If Dawn makes unscented dish soap, it should be available everywhere Dawn is sold. And available in large bottles, too. That would be a major improvement to the product!
Response from dawn-dish.comBy Customer Care, June 7, 2024
Thanks, Kenneth, for your comments. We truly appreciate your experience and the time you've taken to share this with us. We're sorry you're not a fan of the scent. We understand that preferences are unique, and know that every nose sniffs for itself. We'll pass your message along to our R&D Team for future discussion. Making sure we have enough inventory for Dawn Free & Clear Fragrance Free is also helpful, as well. If you can't find it, we hope you'll consider our Lemon scented Dawn Free & Clear. It's a light lemon scent that may work for you. Call us if you'd like to share more. Our number is 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Terrible new smell
on March 23, 2024
Posted by: Exdawn
I always used to buy dawn it was my go to everyday soap and now with this new awful smell i can no longer tolerate it. I bought one bottle to check it out and the smell was so strong it gave me a headache and stuck on the dishes. Bring back the original scent get rid of the “clean” scent
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 26, 2024
We're sorry to hear you've had this experience with our Dawn EZ-Squeeze. We want you to know our products are thoroughly evaluated to be safe when used as directed, so this is not something we'd expect to see. If you haven't already, we'd recommend you discontinue use of this product, and that you hold onto it in case we need to retrieve it for evaluation.
We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience. So we can learn more about this for our Safety Team, and so we can provide assistance, please give us a call at 1-800-725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Awful New Clean Scent
on March 22, 2024
Posted by: Nat2024
from Ithaca, NY
New clean scent is horrible, and you can smell it when you’re cooking.
Response from dawn-dish.comBy Customer Care, March 25, 2024
We're sorry you aren't happy with the recent change in Original Scent, Nat. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver our customers the best possible experience. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. We'd be happy to answer any questions or gather additional feedback. Please call us at (800) 725-3296 from 9 AM to 6 PM EST, Monday through Friday.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Awful new scent ruins my food
on March 23, 2024
Posted by: emmaaaaa
from Ann Arbor, MI
New scent is terrible and clings to everything. I have to work twice as hard to get the smell out. It sticks to my pans and my air fryer and literally makes my food smell and taste like soap if I don’t work hard to scrub out the smell. Never had to do this with the original scent. Switching brands is the only option
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 25, 2024
Thanks for sharing this with us, Emma. We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience, as we send our products through many checks to ensure they provide the best results for you. It is sometimes possible for the scent or taste of Dawn to be imparted on dishes that have been worn to the point of being porous. If this is the case, we recommend you avoid soaking these items.
So we can learn more about this to help our Quality Team improve our products in the future, and so we can provide assistance, please give us a call at 1-800-725-3296.
Response from dawn-dish.comBy Customer Care, March 25, 2024
Thank you for sharing your experience with us, Emma. We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience, as we send our products through many checks to ensure they provide the best results for you. It is possible for the scent of Dawn to be imparted on dishes if they are worn to the point of being porous. If this is the case, we recommend washing them quickly, and avoiding soaking.
So we can learn more about this to help our Quality Team improve our products in the future, and so we can provide assistance, please give us a call at 1-800-725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New Scent is horrible
on March 23, 2024
Posted by: MrsWoz
from Massachusetts
I won’t be buying this product anymore. The new scent is terrible and lingers. It stays on the item after you rinse. The last straw for me was when I made my eggs on a pan washed with the new scented Dawn and I could smell it while cooking the eggs. Please go back to the original scent. We’re all begging you.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 26, 2024
Thank you for reaching out to Dawn and sharing your experience and thoughts. Your meal shouldn't be affected by the dish soap you're using, and we're so sorry to learn you had this experience. Please know, we don't expect any version of Dawn to impart the taste of the product onto food. However, if the soap isn't completely rinsed off, or if the dishes have become porous, it is possible. If certain items always pick up a flavor, they're probably worn to the point of being porous. Take care not to soak these dishes and to rinse them immediately. It might help to know that cast iron and plastic items can absorb flavors. You may consider giving Dawn Free & Clear a try, as it has the lightest scents and may be the best option for you. If you'd like to learn more about this possibility, please call us at 1 (800) 725-3296 any Monday through Friday, from 9 AM to 6 PM, EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Disappointing and Awful New Clean Scent Upset!
on March 23, 2024
Posted by: Original
"New Clean Scent" is a chemical nightmare and is nothing like the original scent we have all relied upon for so many years. Dawn original (classic) is/was my go to for cleaning everything including clothing and just washing my hands all day. Please please do not wash the baby ducks with the New Clean Scent! I have tried everywhere to find remaining containers of the original scent - but stores are stocking up on bad chemical smell New Clean Scent. HELP all of us Dawn and bring back the classic original scent. If anyone knows of a dupe I will gladly shop that product. For now, my Dawn purchases are on strike.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 26, 2024
We're sorry to learn you're not a fan of the recently tweaked Original Scent of Dawn Ultra. While we work very hard to make sure you'll always have a happy nose, making every single one smile is a very difficult challenge. We do apologize that you're not enjoying the scent update. Regarding the role Dawn's played, helping clean animals who are victimized by environmental disasters, Dawn dishwashing liquid has been a great assistant to wildlife conservation organizations, who are specially trained to use the soap to improve the likelihood of the animal's survival. If you'd like some help to find another version of Dawn that'll give you the clean you want and need, with a scent that's more to your liking, give us a call any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New Scent is Horrible & Problem for Asthmatics!
on March 22, 2024
Posted by: Very Unhappy Customer
The "new clean scent" is horrendous!!! This scent smells disgusting, like rotten flowers, and is dangerous for asthmatics with fragrance allergies. It certainly can't be used on dishes, the smell is problematic! There was nothing wrong with the original scent. Trusted this brand for 35+ years, swore by it and recommended to everyone from everything to dishes to laundry to cleaning, but not anymore. Do better, Dawn!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 26, 2024
We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience, as we send our products through many checks to ensure they provide the best results for you. So we can learn more about this to help our Quality Team improve our products in the future, and so we can provide assistance, please give us a call at 1-800-725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Terrible New Scent
on March 23, 2024
Posted by: ba81
from Tolland, CT
This new scent is absolutely terrible...and it can no longer be listed as original scent like it is here...it can't be Original if its a new scent. I have only used Original Dawn Dish soap for as long as I can remember and now I absolutely cannot use it. I used it for the first time tonight to hand wash all my dishes and I can't get the smell out of my hands so I hope my dishes don't hold the smell. It was all I could do to even complete doing the dishes using it, that's how bad it is and it was making me queasy. Please correct this and bring back the true Original Scent.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 26, 2024
Your happiness and safety are very important to us, and we're so sorry you've had this experience with the recently updated scent of Dawn Ultra Original. While we work very hard to make sure you get the best, safest experience possible, we understand every nose and reaction is unique. We're so sorry for this inconvenience. After reading your review, we do encourage you to stop using this bottle. Put the remaining product in a spot where it'll be safely stored, but not used, just in case we ask you to return it to us. Then, give us a call any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com