Customer reviews from dawn-dish.com
Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz. (00208) - Blue
Average customer rating
2.9
(1,835 Reviews)
Rating breakdown 1,835 reviews
5 Stars
786
4 Stars
64
3 Stars
20
2 Stars
69
1 Star
896
20%of customers recommend this product.
(
165 out of
820)
Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz. (00208) - Blue
Customer Rating
2
New Clean Scent is nauseating
on May 27, 2024
Posted by: SickAboutIt
from Grand Rapids mi
I’ve used Dawn for years. I love the way the soap cleans, but the new scent is nauseating. It is so heavily perfumed and the scent just lingers. Instant headache inducing.
Response from dawn-dish.comBy Customer Care, May 29, 2024
We appreciate that you've used Dawn for years, and love how it cleans your dishes. However, the last thing we want is for the the fragrance to make you makes you feel sick, and we're sorry you've experienced this. Extensive research and consumer testing goes into our products to create appealing dish soap options for our consumers, and our products are tested to be safe when used as directed. Because sensitivity is occurring, we recommend that you discontinue use. If you prefer an unscented option, we recommend checking your local stores for our new Dawn Free & Clear Fragrance-Free dish soap in the EZ-Squeeze bottle. In the meantime, we'd like to learn more details, to further assist you. Please give our Dawn Team a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday. We look forward to hearing from you.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Horrible New Smell
on May 27, 2024
Posted by: ALT1980
from Michigan
The new smell is awful! It's so perfumey and overpowering. Why mess with a good thing, Dawn?? I will be switching brands!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, May 29, 2024
We're sorry you aren't happy with the recent change in Original Scent. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over ten years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver the best possible experience to our customers. We hope you'll try our Dawn E-Z Squeeze Free & Clear Fragrance-Free, which has all of Dawn's cleaning power and no added scent. We'd love to hear more about your experience so we can make a complete report to our team and help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
From Dawn dish soap to DONE dish soap! STINKY!
on June 4, 2024
Posted by: Dan213
from Los Angeles
I have been using Dawn for over a decade. I recently bought some and it smelled really perfume-y, and I was super confused as to why. Then I looked at the bottle and it said "new fresh scent". Being sensitive to perfume smalls I really thought it was gross, and it made my hands smell for half a day.
When my wife used it she used a few choice words to describe the new scent , and then we pitched it in the trash. P&G should rename it "DONE dish soap", because I'm sure a lot of people will stop buying it, like me.
When my wife used it she used a few choice words to describe the new scent , and then we pitched it in the trash. P&G should rename it "DONE dish soap", because I'm sure a lot of people will stop buying it, like me.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, June 4, 2024
Greetings, Dan, thanks for reaching out to Dawn and sharing the thoughts of you and your wife, regarding the recent scent change of Dawn Ultra Original. This update was done with a lot of thought and study. We worked with a team of consumers to choose the fragrance that was best liked. Your review will be shared with our R&D Team as consumer feedback is vital in helping us improve our products and ensuring that we deliver the best possible experience to our consumers; it’s also instrumental in guiding the Dawn Team as they continue to work on future innovations. We truly value you as a consumer and hope you'll give Dawn another try. We have a variety of scents if the Original no longer meets your needs, including an unscented version which is called Dawn Free and Clear, unscented. We'd like to tell you more and help you pick up your next bottle. Give us a call at your convenience. We're here Mondays-Fridays, 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Terrible perfume smell
on June 6, 2024
Posted by: Misskatemarie
from Detroit, mi
I'm incredibly scent sensitive, get nauseated and headaches with strong perfumes. Just had to throw out a brand new bottle because suddenly my dish soap smells like a perfume counter. Super frustrating that a classic, reliable product changed something so dramatic. Even if it didn't bother me, I don't want fragrance on my dishes under any circumstance
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, June 10, 2024
We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New scent gives headaches.
on May 23, 2024
Posted by: Disappointed with scent
The “new scent” is awful! It gives my kid a headache. I’ve had to throw the bottle away and buy a different dish soap. Why would you add so much scent to a dish soap???
Response from dawn-dish.comBy Customer Care, May 29, 2024
We're sorry to hear that your child had this experience, as we can assure you that our Dawn Original has been thoroughly evaluated to be safe when used as directed. As well, we do put a lot of thought into creating features that we think you'll like. We'll make sure that this is shared with the rest of our team, and we do recommend that you discontinue use of this particular product. It may be helpful to know that we do have other Dawn versions available. You may be interested in giving our Dawn Free & Gentle Fragrance-Free a try. So that we can learn more and gather some additional details for our Safety Team, please give us a call at (800) 725-3296 when you have a chance.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Hate the new Dawn
on May 26, 2024
Posted by: GR23
from CA
Terrible new scent and super thin. Why change something that worked so well the way it was?!!!!!!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, May 29, 2024
We're sorry you aren't happy with the recent change in Original Scent. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over ten years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver the best possible experience to our customers. We hope you'll try our Dawn E-Z Squeeze Free & Clear Fragrance-Free, which has all of Dawn's cleaning power and no added scent. We'd love to hear more about your experience so we can make a complete report to our team and help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New scent instant migraine! Perfume! WHY???!
on May 30, 2024
Posted by: Boston Ma
from Boston Ma.
Lost a customer of 40 years! Why would you change your best seller adding perfume! I just had to use facial scrub on my hands to get thAT HORRIBLE HEAVY PERFUME SCENT OFF MY HANDS! Retiring to target left a review along with the Hundresed of others that HATE THIS HORRIBLE SCENT! BIG MISTAKE HUGE! Tide did it! Glade did it! Gain did it! I won’t buy any of it! Have to use unscented Everything NOW! The one thing in my life I never had to give a thought to, just grabbed the Dawn at the the store. NO MORE! Now stressed about FREAKING DISH-SOAP ALONG WITH ALL THE OTHER STRESS IN MY LIFE! Thank you for that! You lost a loyal customer of 40 years!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, May 31, 2024
Firstly, thank you so much for your 40 years of loyalty and support. We're very sorry that you had this kind of experience. We always aim to make your dishwashing experience better, so we're always looking for ways to improve our product, and that sometimes includes updating the scent. While scent preferences will vary from person to person, it should never cause migraines, especially with our quality and safety checks. Because you had this experience, we ask that you please discontinue using it. This isn't something we take lightly, and we'd love nothing more than to share your feedback with our team, and make a product recommendation. We can be reached at (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Terrible new scent !!!
on June 2, 2024
Posted by: A clean home
from West Michigan
I'm adding to the list of disappointed customers. Whomever idea was to change the scent should be sent away. Headache inducing, vomiting smell. Like poring a plug in air freshener freshener into your sink. 👎👎👎👎👎👎
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, June 4, 2024
Your happiness, safety, and comfort are incredibly important to us, and we're sorry you're not enjoying your recently purchased Dawn Ultra Original in the EZ-Squeeze bottle. We did update the scent, the first change in over 10 years, after receiving positive feedback during extensive testing with consumers. Please be assured that we value your feedback greatly and it'll be shared with the rest of my Dawn Team. Although our Safety Team assures us that when used as directed, you should feel safe when using this dish soap, you may have a unique sensitivity and you should stop using this bottle. When you have a moment, please give us a call for more help. We're here Mondays-Fridays, 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com