Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz. (00208) - Blue
Customer Rating
1
New scent is horrible
on May 30, 2024
Posted by: Cheeseburger
New scent is horrible. I’ve been using dawn for 50 years. Not any more!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, May 31, 2024
We're sorry you aren't happy with the recent change in Original Scent. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over ten years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver the best possible experience to our customers. We hope you'll try our Dawn E-Z Squeeze Free & Clear Fragrance-Free, which has all of Dawn's cleaning power and no added scent. We'd love to hear more about your experience so we can make a complete report to our team and help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Please give us an option
on June 8, 2024
Posted by: Sj71
from Charlotte, NC
Please give us the option for the old scent. I'm going to have to switch to another brand.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, June 10, 2024
We're sorry to hear you aren't a fan of the upgraded scent. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly, and we have already relayed it to our Research and Development (R&D) team. Your input is vital in helping us improve our products and ensure that we deliver the best possible experience to our customers. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. In the meantime, we hope you'll try our unscented Dawn. We'd like to get more information to help, as well as share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
There was nothing wrong with old scent
on March 24, 2024
Posted by: Mer15
New scent is terrible. It smells so bad. I don’t understand why the scent was changed.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, March 26, 2024
We understand that scent preferences vary, so we appreciate you taking the time to share your feedback, and we've already relayed it to our Research and Development (R&D) team. We do have a new unscented option, so we'd love to help with this! Please give us a call at (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Palmolive it is!!
on March 28, 2024
Posted by: CM13
from Memphis TN
This product smells horrible! Bought a couple weeks ago and it has permeated everything. Dish towels, hands,. Your panel must have all had colds when they did a smell test. Not good, go back to the old sent.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, April 2, 2024
We're sorry you're not a fan of the change in scent, and have found the fragrance lingering behind. Extensive research and consumer testing goes into our products to create appealing features, and feedback like yours is very important to us. We realize that preferences can vary from person to person, so we offer a variety of product versions and scents. We value your loyalty, and would like to talk with you in more detail to see hwo we can further help. Please give our Dawn Team a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
TERRIBLE SCENT - TOO FLOWERY
on May 22, 2024
Posted by: TrishaO
from Kingsville, Missouri
New scent is not only terrible for my families allergies, but I can literally taste it in my mouth by taking a test sniff. My tongue, gums and throat feel funny now (numb) and there's a terrible taste in my mouth. Huge mistake on this companies part.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, May 29, 2024
We're sorry to hear that this has been your experience, and we hope that you're feeling better. Since safety is our top priority here at Dawn, we can assure you that our products have been thoroughly evaluated to be safe when used as directed. Your comments will be shared with the rest of our team, and we do recommend that you discontinue use of this particular product, if you haven't already. For a lighter scent, we suggest trying out our Dawn Free & Clear. We also offer our Dawn Free & Clear Fragrance-Free. So that we can learn more and gather some additional details for our Safety Team, please give us a call at (800) 725-3296 when you have a chance.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New Scent is Terrible
on May 24, 2024
Posted by: KellyTi
I'm so sad about the new scent change. It is too powerful and unpleasant. I wish the scent could be changed back. I don't know that I'll purchase another Dawn ever again if it has this new smell. It's unfortunate because this has been my "go to" product for a long as I can remember.
Response from dawn-dish.comBy Customer Care, May 29, 2024
Your loyalty is very much appreciated, and we're sorry to hear that you feel this way about the scent. We do value your feedback, and we'll make sure that your comments are passed along to the rest of our team. For a lighter scent, we suggest giving our Dawn Free & Clear a try. You're always welcome to give us a call at (800) 725-3296 if there's anything more we can help you with.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Awful New Scent
on May 25, 2024
Posted by: Jillian
from Rochester, NY
I have been buying Dawn original since I can remember... At least 15 years *specifically* because the scent was minimal and clean, unlike so many other brands. This new, updated scent is AWFUL. It is overpowering and flowery. Why on earth would you change a product so drastically? They used to use dawn for wildlife cleanup. What animal is going to want to be cleaned by this overpowering scent?It is very evident based on the reviews here (and all over the internet) that no one wanted or asked the scent change. I won't be buying it ever again. Or Dawn, just based on principle.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, May 29, 2024
We appreciate that you've been buying Dawn as long as you can remember, Jillian. We're sorry you're disappointed with the change in scent with our Dawn Original. Extensive research and consumer testing goes into our products to create features that our consumers will find appealing. As well, safety is a priority, and all Dawn ingredients, including its perfumes, are extensively evaluated for safety and are safe for use as directed. This includes the use of Dawn for emergency first-aid intervention by trained professionals in accidental exposures of animals – including accidental oil contamination of marine wildlife. We appreciate that you've trusted Dawn, and are sorry you're disappointed with the change in scent with our Dawn Original. Extensive research and consumer testing goes into our products to create appealing features, and your thoughts on this change are being shared with my team. If you prefer something with no added fragrance, we hope you'll consider trying our new Dawn Free & Clear Fragrance-Free dish soap in the EZ-Squeeze bottle. Your loyalty is important to us, and our Dawn Team would like to learn more about your experience, to further help. Please give us a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday, and we'll be happy to further assist you.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Terrible news scent
on May 26, 2024
Posted by: Mimi222
from NH
New scent is terrible. Please bring back the old scent
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, May 29, 2024
We're so sorry you're finding this fragrance terrible to your nose, Mimi. Extensive research and consumer testing goes into our products to create appealing features and the superior cleaning ability that Dawn consumers like yourself know and trust. Because preferences can vary from person to person, we offer a variety of product versions, and we hope you'll consider trying a different Dawn scent, such as our Dawn Lemon Essence, or our Dawn Free & Clear Fragrance-Free dish soap. Your satisfaction matters, and our Dawn Team will be happy to assist you further. Please give us a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.
Written by a customer while visiting dawn-dish.com