Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
New scent?? But I love the old scent!
on February 2, 2024
Posted by: ExDawnlover
I have used Dawn for 15 years because I love it's smell and grease cutting power but I do not like the *New clean scent! If I wanted a strong perfume soap I would buy Gain. I really hope y'all will keep the original scent on shelves too if not I'll find a different kind.
Response from dawn-dish.comBy Customer Care, February 5, 2024
Thank you for sharing your feedback on our new Dawn scent. Our products go through many checks to make sure they deliver the cleaning experience you expect, so we appreciate you letting us know that wasn't the case. We know scent preferences may vary per individual, and we're always looking to improve our products, so please give us a call at 1-800-725-3296 for assistance, and so we can gather some info for our Quality Team.
Ask my family- I swore by Dawn Original for years. For more than just dishes, I’m talking stains, bathing pets, I even used it to remove mascara and costume makeup. I was concerned that I wouldn’t be able to use it for multiple things anymore when I went to the store and saw “new fresh scent”. And now I’ve moved from concern to sad because this new scent is absolutely nauseating. And I highly doubt the new perfume of it is safe for bathing pets anymore either. I’m not even going to be able to use what I just bought.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 6, 2024
Thank you for sharing your experience with your recently purchased bottle of Dawn Dish Soap with Original Scent. You covered a lot of topics, and many ways you use Dawn. Please know, we have not evaluated Dawn for use as a hair or body wash on humans or on animals. Thus, we do not recommend that consumers use Dawn for either of these alternative uses. Yes, Dawn is well known for helping clean up wildlife caught in environmental disaster. However, this use is complicated and performed by professionals in bird and wildlife organizations. They understand the delicate balance required to remove the contamination while increasing their chances for survival. Please, reach out to your veterinarian for help with bathing your pets and refrain from using Dawn as a face or body wash. Concerning the update scent of our dish soap, we understand how upsetting change can be. Because we want to ensure your comments get the attention they deserve, we’d like to collect some additional information. Please call us, so we can collect more info on this purchase for our Safety Team. We assure you, your safety is our top priority and all our products are thoroughly evaluated to be safe when used as directed. As you mentioned nausea, we recommend discontinuing use of this soap. Also, please keep the bottle in the event we may need to retrieve it. We're here weekdays, Mondays through Fridays, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.
Response from dawn-dish.comBy Customer Care, February 6, 2024
Thank you for sharing your experience with your recently purchased bottle of Dawn Dish Soap with Original Scent. You covered a lot of topics, and many ways you use Dawn. Please know, we have not evaluated Dawn for use as a hair or body wash on humans or on animals. Thus, we do not recommend that consumers use Dawn for either of these alternative uses. Yes, Dawn is well known for helping clean up wildlife caught in environmental disaster. However, this use is complicated and performed by professionals in bird and wildlife organizations. They understand the delicate balance required to remove the contamination while increasing their chances for survival. Please, reach out to your veterinarian for help with bathing your pets and refrain from using Dawn as a face or body wash. Concerning the update scent of our dish soap, we understand how upsetting change can be. Because we want to ensure your comments get the attention they deserve, we’d like to collect some additional information. Please call us, so we can collect more info on this purchase for our Safety Team. We assure you, your safety is our top priority and all our products are thoroughly evaluated to be safe when used as directed. As you mentioned nausea, we recommend discontinuing use of this soap. Also, please keep the bottle in the event we may need to retrieve it. We're here weekdays, Mondays through Fridays, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296._
I love the EZ Squeeze, but the new sent is terrible.
Response from dawn-dish.comBy Customer Care, February 1, 2024
We're sorry to hear the scent upgrade isn't for you, and assure you that we're letting our team know your feedback. We'd like to help find a Dawn scent that's a better fit for you, so when you have a minute, please get in touch with us at (800) 725-3296.
Please get rid of this “new fresh scent!” I don’t want this nasty flowery smell - it says “cover up” not “clean!”
Response from dawn-dish.comBy Customer Care, February 1, 2024
We're sorry to hear the scent upgraded isn't for you, Sheri, and assure you that we're letting our team know your feedback. We'd like to find a Dawn that's a better fit for you, so when you have a minute, please get in touch with us at (800) 725-3296.
The new "clean scent" is terrible. I cannot no longer use this product. It is awful!!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 1, 2024
We're sorry to hear the upgraded scent isn't for you, and assure you that we're letting our team know your feedback. We'd like to find a Dawn that's a better fit for you, so when you have a minute, please get in touch with us at (800) 725-3296.
I’ve gone nut with this life changer idea, the first time i saw it, i know this is the design I’ve been waiting, the ez squeeze design works so well. I can grab the bottle and squeeze even it’s near empty. The traditional design you have to flip it up side down to get liquid collect at the bottom. With this design, you save yourself hassles. The bottle is firm and the scent is smell good.
I would definitely complain to the manufacturer if they discontinued this item. I can’t express how much i love this product
Written by a customer while visiting influenster.com
Customer Rating
1
Don't waste your money.
on January 29, 2024
Posted by: Disappointed in MN
Save your money, this "new scent" is nauseating!! Buyer beware! The smell causes headaches and leaves a scent on your plastic cups! Used twice and gave away.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, January 31, 2024
We're so sorry you had this experience with the Original Scent in your Dawn Ultra EZ- Squeeze. While all our ingredients and products are thoroughly evaluated to be safe and effective when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you haven't already, we recommend discontinuing the product and/or seeking medical attention if symptoms worsen or are not resolved. When we design our products, we do extensive research and consumer testing to create features we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team. Because we want to ensure your comments get the attention they deserve, please call us at (800) 725-3296 Monday through Friday, from 9 AM to 6 PM EST.
Very annoyed and disappointed that the original scent has been changed to an aroma of a teenage perfume masking a dirty room.
Whose job was it to change the scent that’s been around since the DAWN of its time? Do you have marketing members whose job it is to create needless work?
Needless to say, I’m glad they offer other scents, but this new one is nauseous at best compared to the old original scent.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, January 29, 2024
We're sorry to hear that this has been your experience. We do put a lot of thought into creating features that we think you'll enjoy, though we do understand that preferences can vary from person to person. We'll be sure to share your comments with the rest of our team, and we do recommend that you discontinue use of this product if you find that you're having this experience. So that we can learn more and gather some additional details for our Safety and Quality Teams, please give us a call at (800) 725-3296 when you have a moment.