Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
Very Disappointed in this Product
on February 14, 2024
Posted by: Tilduh
I love the feature of the bottle...no mess. However, this is not the same formula as the original Dawn. It soaps up really good at first and then the soap disappears almost immediately. I have used Dawn ever since I can remember using dish soap. I am so dissapointed your have changed the formula in this squeeze bottle and will try other dish soaps. This would certainly not take oil off of birds as you advertise with the original formula.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 15, 2024
Thank you for purchasing an EZ-Squeeze style bottle of Dawn Dish Soap. Please know, your happiness is very important to us, and what you're describing isn't something we expect, as we've not changed any cleaning ingredients in the soap. What you've described could be a result of cleaning very dirty dishes, as the more grease and grime Dawn cleans may require more frequent water changes and/or more soap added to the water. We'd be happy to talk further with you about this, and help as best we can. We're here Mondays through Fridays, from 9 AM to 6 PM, EST. Dial 1 (800) 725-3296.
I have always purchased the original dawn not only because it was effective but also because it was the only scent I could tolerate. The “New Clean Scent” is terrible. It leaves a scent on my dishes and gives me a headache. Please bring back the original scent!
Response from dawn-dish.comBy Customer Care, February 15, 2024
We understand that your experience with your recently purchased bottle of Dawn Ultra Dish Soap, with the updated Original scent wasn't one you enjoyed, Meg. Please know, we're truly sorry about this, and appreciate your concerns. It's really important to us that you can use Dawn comfortably, and we do everything we can to make sure this is the case. Our Safety Team puts all products and ingredients through very strict testing, making sure you'll be able to safely use the soap as directed. That said, we understand that personal sensitivity to any ingredient may happen, and is very individual. We want to help you as best we can, and hope you'll put the rest of the bottle off to the side, where it won't be used or tossed out. Then, call us any Monday through Friday, from 9 AM to 6 PM, EST for further assistance. Our number is 1 (800) 725-3296.
You ruined a wonderful product beloved by millions
on February 12, 2024
Posted by: Unhappy Camper
from Minnesota
Why "fix" something that wasn't broken? The NEW CLEAN SCENT is truly awful! Please change it back. If you had made the soap less smelly, that would have been welcome, but it was fine as it was. The new scent, however, is a horrible mistake. Dreadful, yucky, ick, no thank you!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 15, 2024
From the start, our goal is for our users to enjoy doing the dishes. Scent plays a huge factor in this, so we're sorry to hear that you're not a fan of the new scent. Extensive testing is done to get the scent just right, so your feedback is valuable, and we'd like to hear from you about this. Please call us at (800) 725-3296.
I have always used Original Dawn and it is the only dishwashing soap I use. I also use it for stain removal and other cleaning tasks. The original would receive 5 stars but in my last grocery order I was given Dawn liquid with a small sticker that said New Clean Scent. It smells exactly like the gag inducing cough medicine of my childhood! I can't use it and will have to return it. Please tell me that you are not replacing the original scent.
Response from dawn-dish.comBy Customer Care, February 14, 2024
Thanks for being a longtime Dawn fan, DB12, and we're very sorry to learn you don't like our new scent. We'd strongly recommend discontinuing using Dawn Ultra EZ Squeeze Original Scent if you get any type of negative health reaction. So that we can share more details with our Quality and Safety Teams and help you, would you mind calling us at (800) 725-3296?
The new “clean scent” that has replaced “original scent” is disgusting. I’ve gone my entire life and they’ve never changed the scent of original Dawn…until recently. Awful. Smells truly hideous. Bring back the original, please.
Response from dawn-dish.comBy Customer Care, February 15, 2024
We certainly appreciate your loyalty to Dawn. We're sorry to hear that you feel this way about the scent, as we do put a lot of thought into creating features that we think you'll enjoy. We'll be sure to let our team know how you feel, and you're always welcome to give us a call at (800) 725-3296 if there's anything more we can help you with.
I have always used Dawn. This new scent is so strong. It smells like it should be an air freshener. I am washing dishes. I’m scared this scent will remain on my dishes. I will have to look for a new dish soap. Please being back the orginal Dawn and not this “clean” scent. Its very strong.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 14, 2024
We're sorry to hear the Dawn upgraded scent isn't for you, and assure you that we're letting our team know your feedback. We'd like to find a Dawn that's a better fit for you, so when you have a minute, please get in touch with us at (800) 725-3296.
Why did they change the scent?!! I’ve only used Dawn dish soap and now I will not buy it again because it’s smells HORRIBLE! If it’s not broke, don’t fix it!! I’m super disappointed with the “new clean scent”! Yuck!!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 14, 2024
We're sorry to hear you don't enjoy the upgraded scent, and assure you that we're letting our team know your feedback, Brooke. We'd like to find a Dawn that's a good fit for you, so when you have a minute, please get in touch with us at (800) 725-3296.
The new scent is so bad. Why change a good thing. Time to find a new product.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 14, 2024
We're sorry to hear you aren't a fan of the upgraded scent, and assure you that we're letting our team know your feedback. We'd like to find a Dawn that's a better fit, so when you have a minute, please get in touch with us at (800) 725-3296.