Customer reviews from dawn-dish.com
Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Average customer rating
3.2
(2,224 Reviews)
Rating breakdown 2,224 reviews
5 Stars
1,130
4 Stars
81
3 Stars
24
2 Stars
72
1 Star
917
20%of customers recommend this product.
(
166 out of
834)
Customer Reviews for Procter & Gamble - Dawn Ultra EZ-Squeeze Dish Soap, Original Scent, 22 oz - Blue
Customer Rating
1
Disgusting scent AND taste lingers on dishware
on February 20, 2024
Posted by: Cate
from NH
Horrible. Didn’t notice the “new clean scent” on label until my daily water (no matter whether I use my usual mug or a glass) tasted like disgusting soap. I’ve spent an inordinate amount of time extra-rinsing to try to get rid of this. The smell while washing dishes is unpleasant and makes me sneeze. I’m done with Dawn. That may sound extreme but this product is really gross & unsatisfactory. As soon as I purchase a new dish soap, I’m either going to throw this out or save for cleaning the really disgusting outdoor yard ornaments. It’s not meant for dishes off which you eat. I was moved to write a review to let manufacturers know they really need to rethink this product. It’s really bad.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 22, 2024
We're terribly sorry to hear you've had this experience with our Dawn Original, Cate. We want you to know our products are thoroughly evaluated to be safe when used as directed, so this is not something we'd expect to see. If you haven't already, we'd recommend you discontinue use of this product, and that you hold onto it in case we need to retrieve it for evaluation. So we can provide assistance with this, and gather some info for our Safety Team, please give us a call at 1-800-725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New scent is foul
on February 20, 2024
Posted by: Mitme
I’ve been using Dawn dish soap for a quarter of a century. Not anymore. Did not even notice that the scent had changed on the new bottle I purchased until I started using it. Smells like very overpowering cheap old lady perfume. You have officially lost a once loyal customer. I’m going tomorrow to buy a bottle of Palmolive or Ivory and this nasty stuff is going where it belongs…a landfill. Whoever pitched the idea to “fix” a product that was not broken and loved for generations should be fired.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 20, 2024
We're sorry to hear you don't enjoy the upgraded Dawn scent and assure you that we're letting our team know your feedback. We'd love to talk more and find a Dawn that's a better fit for you. When you have a minute, please get in touch with us at (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
HORRIBLE NEW SMELL!
on February 19, 2024
Posted by: SaraD
The new clean scent is horrific! Smells like laundry detergent and the smell lingers both on hands and dishes. My asthma is also very sensitive to chemical smells and instantly had a problem with this scent! Please dawn whatever you do don’t get rid of the original scent. This change was so unnecessary.
Response from dawn-dish.comBy Customer Care, February 22, 2024
Sara, firstly, thank you so much for using Dawn. We're truly sorry that you're not a fan of this new scent, and that you had this experience with it. We'd like to assure you that we're aware of this transition and the potential impact it may have on your experience with our product. We do many quality and safety checks to get the scent just right, so be assured this isn't the experience we expect you to have. Please discontinue using it. Your feedback will be instrumental in guiding us forward to improving our products and our users experiences, so we'd like to make a full report to our Quality and Safety Teams to ensure your voice is heard. Please call us at (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Awful “new scent”
on February 19, 2024
Posted by: Hjon
from Ohio
I have used dawn for 30 years, but it’s time to switch, the new scent is terrible. It lingers on your dishes and overpowers everything. Very dissappointed.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 20, 2024
We understand that there have been recent changes in the scent of Dawn Ultra Original in the United States, while the old scent remains unchanged in Canada. We would like to assure you that we are aware of this transition and the potential impact it may have on your experience with our product.
We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused.
Please rest assured that we value your feedback greatly, and we have already relayed it to our Research and Development (R&D) team. Your input is vital in helping us improve our products and ensure that we deliver the best possible experience to our customers. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations.
At this time, we do not have plans to reintroduce the old Dawn scent in the United States. We appreciate your understanding and patience as we strive to provide you with the highest quality products.
We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused.
Please rest assured that we value your feedback greatly, and we have already relayed it to our Research and Development (R&D) team. Your input is vital in helping us improve our products and ensure that we deliver the best possible experience to our customers. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations.
At this time, we do not have plans to reintroduce the old Dawn scent in the United States. We appreciate your understanding and patience as we strive to provide you with the highest quality products.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
New Clean Scent is Horrendous!
on February 19, 2024
Posted by: AngryDishes
from Maine
I've never used anything BUT Dawn... but I absolutely CANNOT stand the new clean scent smell!! If I wanted my dishes to smell like shampoo than I would use shampoo to wash them. Please please please bring back the original scent!!!
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 20, 2024
We're sorry to hear you aren't a fan of the upgraded scent, and assure you that we're letting our team know. We'd like to help find a Dawn that's right for you in the meantime, so when you have a minute, please get in touch with us at (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
1
Don't like the new scent
on February 19, 2024
Posted by: letty29
I have been using Dawn for over 30 years. I do not like the new scent in the original dawn at all. It is too much like cheap perfume, it gives me a headache and my hands are very dry after I use it. I didn't have that problem before. I wish you would have kept the original scent. Maybe it's time for me to move on.
Response from dawn-dish.comBy Customer Care, February 21, 2024
Trust and loyalty like yours is very highly valued by us, we're so sorry to learn about your experience with your recently purchased bottle of Dawn Ultra with the newly updated Original Scent. Because safety is our top priority, and all our products are thoroughly evaluated to be safe when used as directed, we're sorry you're not getting the comfortable clean we all expect. Based on what you've shared, please stop using the dish soap. Put the remainder in a spot where it won't be accidentally used or lost, as we may ask you to return it to us. Any Monday through Friday, from 9 AM to 6 PM, EST, give us a call for the best help possible. Our number is 1 (800) 725-3296.
Written by a customer while visiting dawn-dish.com
Customer Rating
5
Powerful soap and spill proof packaging
on February 18, 2024
Posted by: aliciaa46
I love this product, especially the easy to use packaging. My cat loves to knock the dish soap over, so this prevents spills. Dawn is powerful and a good deal.
Written by a customer while visiting influenster.com
Customer Rating
1
New Clean Scent Cannot Tolerate
on February 18, 2024
Posted by: GGH 1998
from North Carolina
I have been a lifelong user of Dawn. For over 40 years it has been a part of our household. Sadly, with the introduction of your ‘new clean scent’ I will have to switch to another brand. The new scent has a strong perfume smell that immediately gives me a headache. The smell lingers in the air, on the sponge and on the dishes. Please consider bringing back the original scent.
No, I would not recommend this to a friend.
Response from dawn-dish.comBy Customer Care, February 20, 2024
We appreciate you being a lifelong Dawn user for all these years. We're sorry to hear about your experience with the new scent of Dawn. Due to the many safety tests that we put Dawn through, this surely isn't something we'd expect to hear, and we hope you're feeling ok. If you haven't done so, please discontinue using this dish soap. Your safety and well-being are very important to us, so our Safety Team would like to hear more from you. When you have a moment, please give our team a call at (800) 725-3296.
Written by a customer while visiting dawn-dish.com